Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 999 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 20th December 2025

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have only dealt with this company once, but they seem to be reliable.”

Helpful Report

Posted 4 years ago

“Excellent Service. Received ebike within a week.”

Helpful Report

Posted 4 years ago

“I needed a 27.5" (a contradiction in terms) 27 1/2" it should be. I needed a rim but couldn't find one anywhere else. This was a reasonable price and available”

Helpful Report

Posted 4 years ago

“My shipping issue was resolved ordered two bikes and got one. they really took care of me. love the bike”

Helpful Report

Posted 4 years ago

“Excellent service from Leon Cycle- so far so good. Outstanding, Leon Cycles! Received bike after waiting for Easter Holidays to clear the backlog, and it arrived with all parts. If you need help, Shane from support has proven to be quick and helpful. A great bike!”

Helpful Report

Posted 4 years ago

“Very happy”

Helpful Report

Posted 4 years ago

“Very good service. I love the bike.”

Helpful Report

Posted 4 years ago

“Very Good!!!”

Helpful Report

Posted 4 years ago

“the team at Leon cycles has finally resolved an issue for my Moscow Plus in the best possible way”

Helpful Report

Posted 4 years ago

“Excellent customer service and delivery. A beautiful smooth easy bike to ride and ever so stunning and much admired.....”

Leon Cycle Australia and New Zealand 5 star review on 12th April 2021

Helpful Report

Posted 4 years ago

“Thank you very much for the excellent and fast service, You were very professional and I am loving my bike.”

Helpful Report

Posted 4 years ago

“Recently purchased and installed a front wheel conversion kit for my wife's bike. Delivery promt, quality very good and installation straight forward. Assembly manual clear and concise, but operation manual for controller not well written and somewhat confusing. A call to the Leon team for support sorted out the issue and the bike works extremely well. Good value, good product, good support. Will recommend to my friends and would buy again from Leon. Nick (in hilly Waverley)”

Helpful Report

Posted 4 years ago

“The boss is really helpful”

Helpful Report

Posted 4 years ago

“the throttle is next too useless it is too slow to react”

Helpful Report

Posted 4 years ago

“i spoke to someone on the phone and told me they had bikes in stock and told them I was ordering TWO bikes. I received ONE bike. They refused to rectify this by sending another bike or upgrade. they are making me wait three weeks and not even a sure thing if they are getting any other bikes in. we are very disappointed in this company that i was lied to telling me they have it in stock.”

Helpful Report

Posted 4 years ago

“Great product as is what it is.”

Helpful Report

Posted 4 years ago

“the hand throttle on the off-road kit is to sentive to control.i have had 5 e/bikes with hand throttle that are very easy to control. please take note Steve Mulhern 0405709000”

Helpful Report

Posted 4 years ago

“After a conversion with the service section in Melbourne - I had to replace the Controller on my NCM Moscow e bike (purchased June 2020) the new controller took 2 weeks to arrive from Melbourne to Tasmania and I had to have it fitted fitted by a local bike shop as i could not remove the crank arms on my Moscow - All now working well again - thank you Leon Cycles for your guidance and help on this it certainly a wonderful bike T Lloyd”

Helpful Report

Posted 4 years ago

“Very good service and communications. Unfortunately NCM packaging continues to be inadequate. All three deliveries have had the boxes break open during transport.”

Helpful Report

Posted 4 years ago

“Bought the Venice plus absolutely superb, flys up hills no problem and am 15 stone ,would recommend this bike to anyone.”

Helpful Report

Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 999 reviews