Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 965 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

Leon Cycle Australia and New Zealand 5 star review on 22nd October 2024

Harold Hoepfner

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i spoke to someone on the phone and told me they had bikes in stock and told them I was ordering TWO bikes. I received ONE bike. They refused to rectify this by sending another bike or upgrade. they are making me wait three weeks and not even a sure thing if they are getting any other bikes in. we are very disappointed in this company that i was lied to telling me they have it in stock.”

Helpful Report

Posted 4 years ago

“Great product as is what it is.”

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Posted 4 years ago

“the hand throttle on the off-road kit is to sentive to control.i have had 5 e/bikes with hand throttle that are very easy to control. please take note Steve Mulhern 0405709000”

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Posted 4 years ago

“After a conversion with the service section in Melbourne - I had to replace the Controller on my NCM Moscow e bike (purchased June 2020) the new controller took 2 weeks to arrive from Melbourne to Tasmania and I had to have it fitted fitted by a local bike shop as i could not remove the crank arms on my Moscow - All now working well again - thank you Leon Cycles for your guidance and help on this it certainly a wonderful bike T Lloyd”

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Posted 4 years ago

“Very good service and communications. Unfortunately NCM packaging continues to be inadequate. All three deliveries have had the boxes break open during transport.”

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Posted 4 years ago

“Bought the Venice plus absolutely superb, flys up hills no problem and am 15 stone ,would recommend this bike to anyone.”

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Posted 4 years ago

“Excellent thankyou”

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Posted 4 years ago

“Great service. We ordered 2 bikes and 2 phone bags. One of the bags was missing from the delivery, Leon Cycle replaced the bag for free with no issues at all. Would happily recommend them and the service was fantastic. Thanks.”

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Posted 4 years ago

“Bought a conversion kit. Fitted easy and all going well. Overall very satisfied with the purchase and service at Leoncycle.”

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Posted 4 years ago

“Perfect service”

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Posted 4 years ago

“Leoncycle has been at the highest in costumer service. Never once have they hesitated to help. I will be making purchases today just because. Very respectable service.”

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Posted 4 years ago

“Great ebike, loving it. I got the Venice 3 days ago already clocked up 70klms, only used 3bars on the battery. Great service, ebike delivered in recommended time. Early days, but very pleased so far. Flip”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“Helpful staff member. Easy to browse and purchase item website.”

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Posted 4 years ago

“Happy with the bike purchased NCM Milano 26". Get very long distance with 13 Ah Battery, and get good advised from Murat Aydogan about the bike. Aroon”

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Posted 4 years ago

“Excellent to do business with”

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Posted 4 years ago

“Best ebikes ever, NCM!!! Fantastic customer support.. thank you Leon Cycle!!!!”

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Posted 4 years ago

“Awesome bikes and great service!! Thank you Leon Cycle!!!”

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Posted 4 years ago

“Great service, fantastic bikes!!! NCM is top!!”

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Posted 4 years ago

“Absolute bliss! Fast delivery and caring customer support! Thank you Leon Cycle, great company!!!”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 965 reviews