Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 913 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 913 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a while to receive goods, due to Christmas and Covid. I was expecting problems. Though the direct debit was a mistake by me always pay credit card in future. The items ordered arrived and all fitted and working fine. My mountain bike I bought from an agent, I like good quality items and this mountain Plus is excellent, thou a little more expensive, very good, love it, fun to ride.”

Helpful Report

Posted 4 years ago

“Prompt to deal with. Be careful on the product selection transferring to the cart as it will go to the default page selection. not what you selected on the page. ie check wheel size is correct”

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Posted 4 years ago

“Also better if you get all accesories of ncm brand which can beeasily available at all time”

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Posted 4 years ago

“Good service and quick dispatch”

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Posted 4 years ago

“Very happy with electric push bike”

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Posted 4 years ago

“I took delivery of a Prague last week and I am absolutely thrilled with it. The service from Leon Cycle was first class and the bike arrived in a couple of days well packaged and easy to assemble. Having never had an electric bike before I am absolutely bowled over by how good it is. It handles all terrain and hills significantly steeper than I thought it would. It looks smart, rides brilliantly and is fantastic value for money. Thanks everyone at Leon Cycle, I am one very happy customer.”

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Posted 4 years ago

“My NCM Milano Plus was delivered in a well-protected box and arrived a day earlier than scheduled. It took me just over an hour to unpack and to set it up by following the instructions.”

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Posted 4 years ago

“Quick response and delivery.”

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Posted 4 years ago

“Excellent friendly”

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Posted 4 years ago

“I purchased a Paris Foldable. Very easy bike to manage and light enough for travelling . I have had a few occasions to discuss the ebike with Leon staff and always received helpful , concerned and knowledge responses.”

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Posted 4 years ago

“We purchased the NCm Moscow 29 E bike from Leon Cycles earlier this month. Communication was via 'Whatsapp' which I initially thought a little odd but worked out well. Once communication established the transaction was completed quickly and easily. We were able to arrange for the team to assemble the bike for us and we picked it up from the warehouse without an issue. We love the bike and are continuing to find new places to discover using it. Competitive price and great service.”

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Posted 4 years ago

“I would thoroughly recommend Leoncycle to anyone wanting a quality product with wonderful service at the right price. Shane is outstanding. His knowledge, attention to detail and service is exceptional.”

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Posted 4 years ago

“Easy to deal with and simple to order. Dispatched and delivered so quickly. Product is perfect as described. I’m very happy with the service.”

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Posted 4 years ago

“Good service but replies to emails not good”

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Posted 4 years ago

“We have had our Moscow bikes for over a year now traveled over 1 thousand ks And added a few extra parts from Leon and as usual quick reliable service”

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Posted 4 years ago

“Was very dubious about the purchase but all my anxiety was blown away the very first ride (58klms) and even better now I’ve adjusted the bars. If you use the gears and assist in harmony the smoothness of the motor drive is unbelievable. Chuffed to say the least. Thank you Leon Cycles 😍”

Leon Cycle Australia and New Zealand 5 star review on 9th February 2021

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Posted 4 years ago

“EXCELLENT TO DEAL WITH”

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Posted 4 years ago

“I have not ridden my bike for 2-3 week due to broken spokes , and replacement spokes not being available , I did not have any problem ridding the first 300 - 350 kms and have broken 3 spokes since .. I need to know that the bile won't have to be repaired every time I ride it ..”

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Posted 4 years ago

“Only early days with me E Cycle as I had not even ridden one before so it was leap of faith to order one online, sight unseen. So far it has been a good experience with the the bike living up to all claims made for it. Some trouble with gear shifters but this is a common issue apparently. Enjoying the peddle assist technology which is unobtrusive but extremely helpful to an ageing rider.”

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Posted 4 years ago

“Excellent bike, excellent customer service. I ordered Venice just to find that the bike is too big for me and hence got the Milano for replacement. As the bike was not used at all, I have the replacement delivered without hassle. Highly appreciate it! The Milano itself is super comfy. No issues at all when you follow the instruction properly.”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 913 reviews