Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.45

4.5 Rating 914 Reviews

86 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my Moscow between Christmas and NewYear turned up in 6 working days. Wife has been out & Happy more times than the whole of last year. She loves it and we are riding together ( me pedaling) Lots of Praise from us both & others that see it. Cheer for a GR8 2021. Lynton”

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Posted 4 years ago

“Excellent phone advice and help finding my particular item by "uncommon"item to order online. Arrived at my address early. Thanks Shane for your help”

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Posted 4 years ago

“Conversion kit lacks a part that connects with their battery. Then the controller is defective and didn't connect with the pedal assist sensor. Its been 15 days now and still no resolution. Waiting for the replacement controller.”

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Posted 4 years ago

“Excellent product arrived safely, bit of a delay of Xmas but that's to be expected”

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Posted 4 years ago

“Loving my new bike, so enjoyable to ride and I think everyone deserves one !!”

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Posted 4 years ago

“Good price, communication about delivery and time for delivery (given the holiday period).”

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Posted 4 years ago

“Great company to deal with”

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Posted 4 years ago

“Arrived in about a week to my home (in Western Sydney). Customer support is great. I definitely recommend Leon Cycle for prospective e-bike customers.”

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Posted 4 years ago

“Items as described but not boxed. Couriers did not respond to emails, did not leave item despite my arrangements with neighbours, and were not open at advertised times for collection. Never have that problem with Australia Post. Courier would influence my purchasing in the future. (I have NO connection with any courier service )”

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Posted 4 years ago

“Just rode my new Moscow Plus for the first time.....brilliant! Rode 30ks up some very steep hills around Mount Macedon. Being 70, I rode on 4, 5 & 6 speed assistance. After almost 2 hours still had 70% batter left. Great ergonomic bike handles; comfortable seat. Had only to do a minor adjustment to the gear slipping, but fixed this in 10 seconds.”

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Posted 4 years ago

“The staff were fantastic and extremely helpful.”

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Posted 4 years ago

“I’ve bought 3 e-bikes from Murat at Leon Cycles. All are great. Highly recommend”

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Posted 4 years ago

“Everything went as planned, delivered on time. The Ncm Milano is an amazing bike, Thankyou 🤙🏼”

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Posted 4 years ago

“Can you give me a call on 0408 128 494 thank you”

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Posted 4 years ago

“Excellent customer service, fast delivery and exactly as described. Highly recommend.”

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Posted 4 years ago

“Purchased myself a E-Bike for Christmas there. People are friendly, helpful and nice. Very happy with my choice. A Venice Plus, it is just amazing to have that powerful help uphill.”

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Posted 4 years ago

“I have had my Aspen + for a few months. Great bike made for tall people 180cm plus. No dealer nearby so got direct, Country NSW, delivery ok but tracking lacking but these are unusual times. Assembly was easy only a couple of adjustments. Great performance and battery very good have had over 100km on a charge. Had an issue with the display but Leon were very helpful and a replacement in a couple of days. I have always ranked a company by their response to a problem. Thumbs up here. Recommend great product in this price range.”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“Don't overlook this place out near the old Tarmac ! Great range of eBikes. Not ya average bike shop, better! Professional..... on the job bike mechanic. they care”

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Posted 4 years ago

“Good bike but all the gearing is out and struggling to get right. A bit annoying consider this is a non assembly part.”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 914 reviews