Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 987 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

CINDY CHRISP

Tan Pham

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 3 years ago

“Part replaced under warranty- controller”

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Posted 3 years ago

“Excellent quick service.”

Leon Cycle Australia and New Zealand 5 star review on 23rd April 2022

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Posted 3 years ago

“Great customer service, great product knowledge, wonderful to deal with. Many thanks.”

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Posted 3 years ago

“Shane at Leon Cycles is extremely helpful and provides fast reliable information, product and service”

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Posted 3 years ago

“The design is great as well as its performance.”

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Posted 3 years ago

“Team were very helpful in getting me on my bike.”

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Posted 3 years ago

“I purchased the NCM Aspen 4 weeks ago and OMG!! It's the best investment I've done for awhile 😉. Thanks to everyone at Leon Cycles Laverton .”

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Posted 3 years ago

“I order special part for my bike. Message leoncycle and quick response. Thank you”

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Posted 3 years ago

“Great service. Our bike arrived within 2 working days. Free postage. What is there not to like”

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Posted 3 years ago

“It is a pleasure doing business with Leon Cycle. Very professional and go out of their way to ensure customer's needs are met”

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Posted 3 years ago

“Excellent service and quick delivery. Goes out of the way to help customers with their needs. Garry”

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Posted 3 years ago

“I bought the Venice Plus a while ago now. It took a few months to find out how to ride as I kept finding benefits all the time. Initially I thought it had only 3 electric powers. How wrong I was it has 6 ! Then I found out - again by mistake - that I could go from the 6 power to Zero by just clicking up at the top of each hill. It then automatically went to zero battery power. This obviously extends the battery power and capable mileage per charge enormously. I bought it to do a 4 day charity ride to cover just over 320 miles. This needed an average speed each day of at least 12 miles per hour. I am now up to 14.5 mph average. Great bike great fun solid and safe”

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Posted 3 years ago

“I was very happy with my purchase and even happier when the bike turned up on the day they said it would. About to buy a second bike and am certainly leaning toward leon cycles.”

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Posted 3 years ago

“Leon are always prompt on delivers for parts and accessories for my NCM Milano+.”

Leon Cycle Australia and New Zealand 5 star review on 31st March 2022

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Posted 3 years ago

“I bought my wife a NCM Paris plus bike as a present. I was so impressed with the service and the friendly nature of the staff that I went back and bought myself one. We have been extremely happy & have had many great rides in the last month. I highly recommend Leon Cycles in Richmond.”

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Posted 3 years ago

“Good and reliable company”

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Posted 3 years ago

“Buckled the back wheel on my Milano. Went online ordered a new wheel, good price and delivered to my camping address (Bathurst) in record time (thanks couriers please).....fantastic service. Had local bike shop put it together. VERY HAPPY GREY NOMAD.”

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Posted 3 years ago

“Easy to deal with and prompt delivery, although tracking was misleading. Had no real idea when it would arrive”

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Posted 3 years ago

“Good backup service. Battery was dead from new, (that can happen to any Li battery) but replaced straight away. Always better to buy from a real shop and not second hand or online.”

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Posted 3 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 987 reviews