Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,122 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks for your advice and prompt response and delivery of the sprocket. Much appreciated.”

Helpful Report

Posted 3 years ago

“great after-hours service. Shane went over the top to assist but the throttle from the new off-road kit was faulty so I had to take the bike to a Leon Cycles dealer who installed a new throttle at a cost of $30.00 to me along with the $70.00 diagnostic fee. I am still happy with the service received.”

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Posted 3 years ago

“NCM Milano battery delivered promptly”

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Posted 3 years ago

“Everything was great, great product and just on time. Easy to put together. Thinking of buying more products if I get a good discount.”

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Posted 3 years ago

“Easy order process. Delivery time as promised. Very happy with service.”

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Posted 3 years ago

“Excellent service from Leons Cycles had a wrong part supplied with the right part posted for free thanku”

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Posted 3 years ago

“Leon Cycle Australia is a fantastic online bike shop that truly cares about its customers. Recently, I had an issue with a part on my NCM Moscow Plus breaking while riding, but the customer support team was incredibly easy to chat with and quickly resolved the issue by providing me with a free replacement part. I've purchased multiple items from this shop in the past and have always been impressed with their high-quality products and excellent customer service. Thanks to their helpful team, I can confidently say that I will be a loyal customer for years to come. I highly recommend Leon Cycle Australia to anyone looking for a reliable and trustworthy online bike shop.”

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Posted 3 years ago

“Great service from Phil,5 out 5.”

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Posted 3 years ago

“Thanks guys bike like new again see u soon”

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Posted 3 years ago

“I recently purchased an NCM Milano from the Richmond Vic, shop. The service was excellent and having had the bike for about 4 weeks now am enjoying the experience that the Electric function provides on the hilly roads near our home. The `step through` is enabling my wife to also share the experience. GS Anglesea”

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Posted 3 years ago

“My grandson’s bike kickstand needed attention so we went to Leon Cycle SA on Flinders Street. Ashton welcomed us at the door and immediately said, “We’ll fix that.” Ashton included four-year-old Jasper in the operation, and within a minute or two all was good. Ashton is the type of employee that is ‘gold’. He did not charge us and walked us out the door together. What a pleasant man. Thanks heaps, Ashton.”

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Posted 3 years ago

“VERY EASY TO ORDER ONLINE . PROMPT DELIVERY TOO .”

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Posted 3 years ago

“Leon Cycles are friendly & dependable. They are so good that I have purchased two e bikes from them & would buy another if I had enough money.”

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Posted 3 years ago

“great company to deal with and a great bike thanks heaps. steve.”

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Posted 3 years ago

“Great service and a great deal on my new e-bike. Very helpful and knowledgeable staff”

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Posted 3 years ago

“I bought a Milano plus and Paris from the Adelaide store great bikes and great service highly recommended”

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Posted 3 years ago

“Very pleased with both NCM bicycles received from Leon and look forward to taking them on our next caravan trip.”

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Posted 3 years ago

“Great service from Phil . Extremely helpful. Very knowledgeable in all aspects . Fantastic bike and would definitely recommend NCR electric bicycles and Leon Cycles”

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Posted 3 years ago

“I was extremely happy with the service and the products supplied. Some were not listed in the spare parts list but were supplied without any issues.”

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Posted 3 years ago

“quick service”

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Posted 3 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,122 reviews