Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 987 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

CINDY CHRISP

Tan Pham

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, prompt and easy delivery, will be gladly buying more from them. Their knowledge of electric bikes is explained in a clear and concise manner with the customers needs focussed on.”

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Posted 3 years ago

“I am very pleased with the communication and the speed of receiving my new electric bike. It was well package and easy to assemble. Thank you”

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Posted 3 years ago

“I purchased the Milano plus, it’s brilliant. I did need some help adjusting the gears from a friend but everything else I was able to do myself. Very pleased with purchase and hassle free buying from Leon cycles. Would definitely recommend.”

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Posted 3 years ago

“Easy to order online, delivered in a fast time. This is the second bike we have purchased from Leons and the bike performs great.”

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Posted 3 years ago

“In the past couple of weeks I have purchased an NCM Prague e-mountain bike & a 26-700C rear mudguard. Both purchases were delivered promptly (& free in the case of the bike) & were exactly as advertised in terms of quality, condition & spec. The bike is my first e-bike & I'm very impressed with it. It seems solidly built & runs great. Apart from a few minor adjustments during assembly everything seems to work as it should & so far it has given trouble free operation. The mudguard was easy to fit & works well. The bile was purchased for my wife, but we are both so impressed with it that we're considering buying a second one for me. Overall very happy with Leon Cycle service & product quality.”

Leon Cycle Australia and New Zealand 5 star review on 19th January 2022

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Posted 3 years ago

“I've only had the bike for a short time and this is my first electric bike so I cannot profess extensive expertise. What I can say is that I got the bike within a couple of weeks and it was very easy to setup. Performance seems to be good and build quality seems to exceed the price point.”

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Posted 3 years ago

“Really happy with my new bike. Went together easily and a very high quality comfortable bike 🏍 to ride. Great battery life for my need simplistic use. Girst ride eas awesome can't fault it. Definitely recommended Leon cycles. Terrific customer service and follow up.”

Leon Cycle Australia and New Zealand 5 star review on 15th January 2022

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Purchased a Milano Plus over the Xmas break and it arrived within five days was really easy to assemble and I'm pleased with the quality and riding experience so far This would be an even better bike if it was fitted with the Moscow wheel tyre combo making it a x City bike& raise the bottle holder”

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Posted 3 years ago

“The bike looks better in real life than website photos. We bought the Munich and the quality is pretty good my wife is very happy with it just riding on the driveway but I am sure it will be great for a decent ride too. Fast delivery even over the new year holiday. Oh and friendly reply our questions on Facebook messenger before we bought it.”

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Posted 3 years ago

“We have now 4 eBikes purchased from Leon bikes and are very happy with the items and the customer service received. At one of my orders I accidentally ordered the wrong size bike. I gave them a call and my order was instantly changed and delivered within a few days. Communication is excellent and the bikes are fabulous. We have the NRM C7, Munich, Hamburg and Moscow M3. My personal fav are the Munich and Hamburg as they have everything one needs: lights, guards, chain guard, rack, bell and a clamp lock on the back wheel. That lock saved my bike the other day when someone tried to steal it. They managed to break my lock that I had around the frame and bike rack, but they couldn’t deal with the clamp on the back wheel. Out of frustration, they dumped my bike in the next bushes and walked away with the display and the battery, which I had forgotten to properly lock in after charging. I was able to reorder the stolen parts through Leon bikes. Feeling lucky in an unlucky situation.”

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Posted 3 years ago

“Hi the purchase of our bike in the Christmas period was very exciting when it arrived only 6 days after ordering it. Assembly was very fast and easy. We have ridden about 150km since the purchase with absolutely no issues . l would highly recommend these bikes.”

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Posted 3 years ago

“Great to deal with awesomely fast delivery”

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Posted 3 years ago

“I am absolutely loving the E-bike I have purchased from Hi5 bikes not only was the service amazing but the Moscow E-bike is a great product the I have enjoyed greatly so thank you for the privilege and merry Christmas”

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Posted 4 years ago

“Love the ET Fat bikes…so much fun. Originally bought one for me, then my partner loved it so we bought a 2nd one & love riding together.”

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Posted 4 years ago

“Quick shipment of my tyre tube.”

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Posted 4 years ago

“Excellent service and quality bikes at a great price. We purchased an ET-CYCLE F720 48V 15Ah, 720Wh [Matt Black]. We received bonus accessories such as an alarm for the bike, helmet, bike lock and a free service for the first year.”

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Posted 4 years ago

“Great to deal with highly recommend if u looking for a bike”

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Posted 4 years ago

“Great service. The rear pack rack arrived within a few days”

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Posted 4 years ago

“Happy with the bikes”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 987 reviews