Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 987 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

CINDY CHRISP

Tan Pham

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bike arrived, goes great”

Helpful Report

Posted 4 years ago

“Very pleased with Leoncycle products and service..”

Helpful Report

Posted 4 years ago

“Purchased a Moscow Plus off road kit from Leon cycle and was very happy to receive it within a week of ordering online. The installation was very easy and have had no issue with it so far. Happy to do business with them again in future as my experience was very great!”

Helpful Report

Posted 4 years ago

“I bought an electric bike and the staff were very informative and helpful. I’ve just had the same positive experience again when buying a small replacement part. Plus I’m very happy with my bike, which I’ve had for 12 months. It’s proven to be great value for the price.”

Helpful Report

Posted 4 years ago

“Hi all, we ordered 2 e bikes on line. NCM Milano & Moscow. By ordering 2 bikes we got a 10% discount. The bikes were delivered in 7 working days and we are very happy with our 1st e bikes. We only use them for mostly pathways and some dirt tracks which is fine for what we need. Battery life is excellent, and the bikes were easy to assemble out the box. So highly recommend.”

Leon Cycle Australia and New Zealand 5 star review on 10th November 2021

Helpful Report

Posted 4 years ago

“The bikes are bloody ORSM! Tracking of delivery could be improved.”

Leon Cycle Australia and New Zealand 5 star review on 6th November 2021

Helpful Report

Posted 4 years ago

“Leon Was so helpful with some small problems we had, only a phone call away with help and advice.”

Helpful Report

Posted 4 years ago

“great company to deal with . very helpful”

Helpful Report

Posted 4 years ago

“Very happy with this company I wanted a black and a white Moscow, but they only has the white in stock So 2 white it was”

Leon Cycle Australia and New Zealand 5 star review on 3rd November 2021

Helpful Report

Posted 4 years ago

“I am very happy with my bike, love the speed and comfort in the ride. The price was good, but the delivery was not so good. The delivery people had it at the depot for days. The box was. Damaged and they did not want to deliver it. I was in contact with them for 4 days asking where the bike was as i saw that it was supposed to be delivered.”

Helpful Report

Posted 4 years ago

“Excellent sales support. Terrific Bicycles. We love our bikes.”

Helpful Report

Posted 4 years ago

“I recently purchased an electric bike. The whole process was quick easy and very informative. The team constantly answered any questions or doubts that I may have had. They identified the best bike for me and even after delivery were quick to respond with questions I had. Would highly recommend buying a bike from here.”

Helpful Report

Posted 4 years ago

“Delivery was a little longer than expected due to Covid restrictions in place. Online ordering was simple, with clear instructions and at a good price. All in all a great service and product, thanks.”

Helpful Report

Posted 4 years ago

“Always excellent service from Leon Cycle”

Helpful Report

Posted 4 years ago

“Very easy to deal with. Great service. Quick response to questions. Highly recommended to others.”

Helpful Report

Posted 4 years ago

“The MILANO PLUS arrived expeditiously and Sue was super excited and very pleased with this bike . She liked all the integrated inclusions (carrier, mudguards, lights and mobile phone charger port) . For a test ride , text 0414 960332 (Sydney, lower north shore)”

Leon Cycle Australia and New Zealand 5 star review on 28th October 2021

Helpful Report

Posted 4 years ago

“Very helpful and knowledgeable staff. I would definitely purchase from them again.”

Helpful Report

Posted 4 years ago

“If ordering from the Leoncycle website, be warned....assembly is required. Not too hard, although I did manage to put the front wheel on backwards at my first attempt. LeoncycleNZ was extremely helpful when I reached out via messenger for help and didn't make me feel like an idiot for my lack of assembly skills.”

Helpful Report

Posted 4 years ago

“We bought both the Moscow and the Milano and are very pleased with them. Great design and quality build and they both go great. Delivery was a little ambiguous, but it is in Covid times, so I just stayed patient.”

Leon Cycle Australia and New Zealand 5 star review on 23rd October 2021

Helpful Report

Posted 4 years ago

“Rear bike rack a great addition to my Moscow mountain bike”

Helpful Report

Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 987 reviews