Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 987 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

CINDY CHRISP

Tan Pham

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery of a good product although it is early days. I liked the NCM Prague so much I ordered another one. My wife who would not normally cycle loves riding hers. Adjusting the front brake to not rub was my only issue.”

Helpful Report

Posted 4 years ago

“Both bikes arrived safely and required minimum assembly. Everything worked properly from the get go. The 250w motors provide plenty of assistance on hills. Very happy with the purchase”

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Posted 4 years ago

“We ordered a Milano Plus and a Moscow Plus E Bikes online on a Thursday and received them on the following Tuesday. They were as expected, securely boxed, fully assembled except for the seat and handle bars and undamaged. We love them. Fantastic. Would highly recommend and good price.”

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Posted 4 years ago

“I ordered my ebike online from Leoncycle. The process was easy & went smoothly. I love my NCM Munich, makes riding on windy days a "breeze".”

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Posted 4 years ago

“Thank you for expedited and safe delivery of my Milano Plus today during this difficult time for everyone including freight issues .”

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Posted 4 years ago

“I purchased an ET-Cycle F1000 electric bike last week and couldn't be happier! I ordered on Monday and it was delivered by Thursday - I was happily enjoying my new bike on the weekend. Great service online, all questions answered promptly. I would highly recommend Leon Cycles to anyone - friends have asked about my great bike and where I purchased it from so I hope some more orders come your way. Many thanks!!”

Leon Cycle Australia and New Zealand 5 star review on 9th September 2021

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Posted 4 years ago

“After searching the web for ebike dealers in Melbourne and watching a lot of ebike reviews in YouTube, I decided to buy a fat ebike. And Leon Cycle carries the brand and model I wanted. Prior to my purchase, I emailed the website and responses were quick. I have gathered info I needed for my decision. And I'm glad I bought my first ebike from Leon Cycle. The process of buying online is easy. The ebike was delivered within 4 days.”

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Posted 4 years ago

“Very happy with the bike”

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Posted 4 years ago

“Have no complaints at all with dealing with Leon Cycles, the ordering, delivery time and packaging of my new NCM Prague was second to non, it took me ten minutes to open the top of the carton it was that well packaged, I look forward to doing many enjoyable rides. Cheers, Bruce Lothian”

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Posted 4 years ago

“As with purchase I've made from leon...as ordered on time delivery”

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Posted 4 years ago

“Thank you for the click and collect service during lockdown. The battery charger works fine and woke up my battery from a long sleep and now my e-cycle is back on the road.”

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Posted 4 years ago

“Brilliant pre-sale and after-sales support from Shane via the chat feature. Bike delivered in a timely manner and in A1 condition.”

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Posted 4 years ago

“Customer service was extremely friendly and efficient. Product arrived packed well and performs the same. I love my NCM bike. And wouldnt hessitate to recommend to others.”

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Posted 4 years ago

“Everything received in good order, thanks Leon Cycles.”

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Posted 4 years ago

“Excellent service & after-sale service. When will you open a branch in Perth? You’re selling an unrivalled product (NCM) that is affordable. I now know you’re the place to get spares from: sprockets, chains, brakes, tyres & etc.”

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Posted 4 years ago

“Best place to buy an e-bike. Got mine last minute and they did everything to ensure I was happy. Phil and his team are the best in the industry. Highly recommended.”

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Posted 4 years ago

“Very fast delivery.”

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Posted 4 years ago

“Bought two e-bikes, NCM Venice and NCM Milano on line from Leon cycles, absolutely brilliant bikes. Quick well packaged delivery (although courier just turned up with no notification and on different day to tracking so that is not so good) Easy assembly as only the handlebars and pedals to screw in place and seat to adjust, every thing else just about perfectly adjusted. Great range on bikes, about 60-100km and easy hill climbs. Very impressed so far with quality and ride”

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Posted 4 years ago

“Great service and very good product”

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Posted 4 years ago

“Quick service and up to date information.”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 987 reviews