Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,122 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

Write Your review

Tell us how Leon Cycle Australia and New Zealand made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent service from Leon Cycle”

Helpful Report

Posted 5 years ago

“Very easy to deal with. Great service. Quick response to questions. Highly recommended to others.”

Helpful Report

Posted 5 years ago

“The MILANO PLUS arrived expeditiously and Sue was super excited and very pleased with this bike . She liked all the integrated inclusions (carrier, mudguards, lights and mobile phone charger port) . For a test ride , text 0414 960332 (Sydney, lower north shore)”

Leon Cycle Australia and New Zealand 5 star review on 28th October 2021

Helpful Report

Posted 5 years ago

“Very helpful and knowledgeable staff. I would definitely purchase from them again.”

Helpful Report

Posted 5 years ago

“If ordering from the Leoncycle website, be warned....assembly is required. Not too hard, although I did manage to put the front wheel on backwards at my first attempt. LeoncycleNZ was extremely helpful when I reached out via messenger for help and didn't make me feel like an idiot for my lack of assembly skills.”

Helpful Report

Posted 5 years ago

“We bought both the Moscow and the Milano and are very pleased with them. Great design and quality build and they both go great. Delivery was a little ambiguous, but it is in Covid times, so I just stayed patient.”

Leon Cycle Australia and New Zealand 5 star review on 23rd October 2021

Helpful Report

Posted 5 years ago

“Rear bike rack a great addition to my Moscow mountain bike”

Helpful Report

Posted 5 years ago

“Wonderful service”

Helpful Report

Posted 5 years ago

“The NCM Hamburg ebike was even better than I expected and the service from Leoncycles was very helpful and reassuring especially regarding postage”

Helpful Report

Posted 5 years ago

“after sales service solved a problem with a minimum of fuss. top shelf service thanks.”

Helpful Report

Posted 5 years ago

“Excellent service great quality fast delivery and I love my new e-bike”

Helpful Report

Posted 5 years ago

“We bought a Milano Trekking E-Bike from Leoncycle. Absolutely love it.”

Helpful Report

Posted 5 years ago

“Great product thank you.”

Helpful Report

Posted 5 years ago

“Hi Thanks for the Das-Kit controller. fitted perfectly on my bike. Web site was easy to navigate.”

Helpful Report

Posted 5 years ago

“prompt, helpful and responsive”

Helpful Report

Posted 5 years ago

“Good quality bike, great for excercize and commuting!”

Helpful Report

Posted 5 years ago

“Purchased an NCM Moscow 29" 48V, in Sep 2020. However around Mar 2021 started to eperience an intermittent fault with the Daskit L7 display turning off, grinding noises from back wheel and by Aug 2021 the no electrics. In Sep 2021 contacted Leon who pointed out the bike was covered under Leon's 12mth warranty and provided a choice of authorised dealers for repairs in my area. Within 6 business days the fault was diagnosed, parts despatched, (controller, cables, motor) and installed The bike performs better now than when originally purchased. Shout out to Leon cycles Melbourne and Brisbane Bike Rental for standing by their 12mth warranty and providibg excellent after sales customer service. As a consequence have since replaced the Daskit L7 display with an off-road C7 display to unlock speed and power settings.”

Helpful Report

Posted 5 years ago

“Delivery was good considering the covid circumstances. Help with the assembly was good only a minor thing.”

Helpful Report

Posted 5 years ago

“Very efficient and comunicative.”

Helpful Report

Posted 5 years ago

“great bikes built well great for riding around the rail trails tops”

Helpful Report

Posted 5 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,122 reviews