Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 987 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

CINDY CHRISP

Tan Pham

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All is good no problems with the product I received”

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Posted 4 years ago

“I needed a new battery as mine failed and had sadly gone out of warranty. Communications were good and prompt, very helpful and new battery received quickly. Let us hope ths one lasts longer.”

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Posted 4 years ago

“Just fabulous. Thank you Shane!”

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Posted 4 years ago

“My experience with Leon cycle was good fun, the sale went smoothly with the salesman being very helpful. Buying in store was great as sizing the bike was important, so a bit of a ride sorted that. The quality of the Moscow Plus which I purchased was much more than I expected from this price point. I highly recommend this company and product.”

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Posted 4 years ago

“Product was excellent but delivery took a very long time. Ended up ringing the the courier service to see where it was”

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Posted 4 years ago

“Have only dealt with this company once, but they seem to be reliable.”

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Posted 4 years ago

“Excellent Service. Received ebike within a week.”

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Posted 4 years ago

“I needed a 27.5" (a contradiction in terms) 27 1/2" it should be. I needed a rim but couldn't find one anywhere else. This was a reasonable price and available”

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Posted 4 years ago

“My shipping issue was resolved ordered two bikes and got one. they really took care of me. love the bike”

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Posted 4 years ago

“Excellent service from Leon Cycle- so far so good. Outstanding, Leon Cycles! Received bike after waiting for Easter Holidays to clear the backlog, and it arrived with all parts. If you need help, Shane from support has proven to be quick and helpful. A great bike!”

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Posted 4 years ago

“Very happy”

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Posted 4 years ago

“Very good service. I love the bike.”

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Posted 4 years ago

“Very Good!!!”

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Posted 4 years ago

“the team at Leon cycles has finally resolved an issue for my Moscow Plus in the best possible way”

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Posted 4 years ago

“Excellent customer service and delivery. A beautiful smooth easy bike to ride and ever so stunning and much admired.....”

Leon Cycle Australia and New Zealand 5 star review on 12th April 2021

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Posted 4 years ago

“Thank you very much for the excellent and fast service, You were very professional and I am loving my bike.”

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Posted 4 years ago

“The boss is really helpful”

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Posted 4 years ago

“Great product as is what it is.”

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Posted 4 years ago

“the hand throttle on the off-road kit is to sentive to control.i have had 5 e/bikes with hand throttle that are very easy to control. please take note Steve Mulhern 0405709000”

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Posted 4 years ago

“After a conversion with the service section in Melbourne - I had to replace the Controller on my NCM Moscow e bike (purchased June 2020) the new controller took 2 weeks to arrive from Melbourne to Tasmania and I had to have it fitted fitted by a local bike shop as i could not remove the crank arms on my Moscow - All now working well again - thank you Leon Cycles for your guidance and help on this it certainly a wonderful bike T Lloyd”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 987 reviews