Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.46

4.5 Rating 987 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 1st December 2025

CINDY CHRISP

Tan Pham

Leon Cycle Australia and New Zealand 5 star review on 25th July 2025

Janelle Gamble

Leon Cycle Australia and New Zealand 5 star review on 14th January 2025

Monique Cardon

Leon Cycle Australia and New Zealand 5 star review on 12th November 2024

Peter Mihalec

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Electric bike 2 weeks ago to be sent to Byron Bay, We delt with Shane, he was more than accomdating, you can track when the EBike, will arrive, all was perfect on arrival. Thanks again Shane Wanda from Melbourne”

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Posted 4 years ago

“Very happy with the quick delivery of items ,also communication first class”

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Posted 4 years ago

“Great service and warm welcome as always. Leon always makes my bike feel (and look) brand new again, can’t recommend him highly enough! Thanks”

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Posted 4 years ago

“Many thanks to Shane in customer support for replacing my back rim at no charge after alerting him to the fact that I had experienced a number of unexplained broken spokes..much appreciated Dave Hamilton ( Hervey Bay )”

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Posted 4 years ago

“Great company, fast delivery of outstanding products!”

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Posted 4 years ago

“Excellent Service and a Quality product. Highly recommended ++++”

Leon Cycle Australia and New Zealand 5 star review on 18th March 2021

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Posted 4 years ago

“Received my E Bike promptly & very smooth delivery!”

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Posted 4 years ago

“Working fine I put it on Indi 500 can you give me a price on off road display c7 I have a throttle and mounting bracket best price please lyn Fardell”

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Posted 4 years ago

“Bought an Aspen Plus Fat Tyre Bike and does it get the looks. Added the off road kit, man you have to be quick to pick one of these babies up, and I promise (well sort of), that I will only use it off road. Great service and advice from Shane thank you.”

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Posted 4 years ago

“Internet order, parts arrived in three days!! Will be getting additional parts for are NCM bikes from you. Thanks Leon Cycles.”

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Posted 4 years ago

“painless ordering and purchase. OEM parts are marked bicycle specific thus enabling the correct part to be purchased. shipping info and tracking details enabled goods to be tracked. fast processing and shipment”

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Posted 4 years ago

“Leon Cycles staff patiently answered all my pre purchase questions and it’s good to know they’ll be supportive post purchase. Online ordering was easy and delivery to suburban Melb was super quick.”

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Posted 4 years ago

“Efficient delivery”

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Posted 4 years ago

“I bought the Milano model NCM Milano Trekking E-Bike, City-Bike, 250W, 48V 16Ah 624Wh Battery [Black 28] Xmas 2019, it arrived within three days, easy to finish assembling and have been totally delighted with bike, after researching others I found it to be one of the best e-bikes for value on the market. Since then my daughter has purchased & I have a friend who wants the same. Excellent service & product. Tony”

Helpful Report

Posted 4 years ago

“We ordered a pair of NCM Pragues last June as we was buying 2 and had a budget in mind, i ordered on Tuesday arrived on Friday so great delivery service especially during the height of lockdown, the bikes themselves have far exceeded our expectations the components used are all branded and you can tell a lot thought has gone into design and choice of the components used, battery range in real world conditions is excellent over 45miles for myself and I’m 15stone, we have so far covered over 3000miles between both bikes with no issues other than normal adjustments of brakes etc. I really don’t believe there’s a better ebike on the market at the price point that can compete with NCM so keep it up guys and we look forward to our next upgrade 👍”

Leon Cycle Australia and New Zealand 5 star review on 28th February 2021

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Posted 4 years ago

“I recently purchased a new front wheel and Controller for my son's Prague e-bike. The postage and service were fantastic. I have no hesitation in ordering again. Jeff Gill”

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Posted 4 years ago

“Prompt to deal with. Be careful on the product selection transferring to the cart as it will go to the default page selection. not what you selected on the page. ie check wheel size is correct”

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Posted 4 years ago

“Also better if you get all accesories of ncm brand which can beeasily available at all time”

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Posted 4 years ago

“Good service and quick dispatch”

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Posted 4 years ago

“Very happy with electric push bike”

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Posted 4 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 987 reviews