Leon Cycle Australia and New Zealand Reviews

Name: Leon Cycle Australia and New Zealand
Rating: 4.47

4.5 Rating 1,122 Reviews

87 %

of reviewers recommend Leon Cycle Australia and New Zealand

4.5

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Leon Cycle Australia and New Zealand:

Since 2018 Leon Cycle has been operating within Australia and New Zealand, providing quality and affordable e-bikes under our brands "ET Cycle" and "NCM".

We offer E-Trekking, E-MTB, E-Cruiser and E-Folding bikes and Conversion kits for everyone in Australia and New Zealand. We are quite diversified and offer both rear- and mid-motor engines, whether from our own design (Das-Kit) or from established brands such as Bafang.

We are proud to have one of the best customer service teams around which is confirmed by many positive customer reviews. So, if you are thinking about buying an E Bike we would be more than happy to assist in making the right choice. Come on down to the Leon Cycle showroom and see the bikes for yourself!

Visit Website

Phone:

(03) 90695443

Email:

support.au@leoncycle.com

Location:

3/45 Leakes Road, Laverton North,
3026

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Leon Cycle Australia and New Zealand 5 star review on 22nd August 2026

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a great deal of research, discussion and thought, we purchased a White 26" NCM Milano Plus for my wife and White 27.5" NCM Moscow Plus for me. The order was placed on Friday 4th June and delivered in a very reasonable time to Kingston Tasmania, on Tuesday 15th June. Shane from Leon Cycles, Laverton North, has provided excellent advice and support through the whole process. Both Bikes arrived in faultless condition, with extraordinarily little, for the semi-skilled to do, to be ready to ride them. If the extended use of the bikes, are as comfortable and successful as the purchase, my wife and I will continue to have a great experience with NCM.”

Leon Cycle Australia and New Zealand 5 star review on 25th June 2021

Helpful Report

Posted 5 years ago

“Awesome service. Ordered 2 x NCM Mosco E mountain bikes on Fri. Delivered to our door on Wed. Great bikes , easy to set up. Looking forward to lots a rides around our country.”

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Posted 5 years ago

“Great products, great guys, great prices”

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Posted 5 years ago

“Great service and fast delivery.”

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Posted 5 years ago

“I ordered 4 for my group. Delivery was fast and the bikes were easy to assemble. All the bits were there and everything worked. We were very impressed with the process and the bikes. We have had lots of people from our men's group and our church come and try the bikes out. Everyone is amazed at how good they are for the price. We will probably have to get more when money is available as they are so popular. We will come back to LeonCycle.”

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Posted 5 years ago

“Leon’s cycle is by far the best bike store I have ever came across , when I originally order my NCM Moscow bike it was sent within 10 days the packaging was so professional but I didn’t know how to build the bike but there team was so helpful that helped me build my bike , but after 9 months I had battery problem I explained them the problem and there u go 10 days later new battery arrives in my mail they we’re so easy with the process but unfortunately the new battery that arrives wasn’t working properly no problems they sent me another battery great experience, I have used few bike stores before but Leon’s is the perfect example of great customer service I would highly recommend this shop for any bike purchase they are great team .”

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Posted 5 years ago

“Caring and generous team, I will be a returning customer.”

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Posted 5 years ago

“Just received our new NCM Electric Bikes from Leon Cycle. WOW, WOW, WOW, Fantastic. Placed the order on Saturday and received them on Tuesday!! 10 minutes to put together, battery fully charged & on the road. Excellent service, excellent quality and fantastic price. I would highly recommend.”

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Posted 5 years ago

“Purchased a Moscow Plus . It was delivered within 5 days , and with not much preparation, was riding it by the weekend. Everything as expected, as it should be but not as it always is with on line purchases. So thanks Leon for delivering everything as you said you would!”

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Posted 5 years ago

“So impressed with the NCM ebike I purchased online thru Leoncycle I bought another one for my partner. Good build, good price and prompt delivery to regional WA. Thankyou Leoncycles”

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Posted 5 years ago

“Great products and fast delivery, I love my awesome NCM Moscow Plus E-Bike”

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Posted 5 years ago

“Well from ordering to delivery I couldn't be happier, received within a week, bike is amazing, no effort to ride, power kicks in when least expected, to my surprise makes riding experience far better now. Thankyou to Leon cycles , extremely happy”

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Posted 5 years ago

“Great service, product and price Very happy and will be recommending you”

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Posted 5 years ago

“I love my bike The man was very nice to me I’m waiting to get my throttle put on It makes me happy”

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Posted 5 years ago

“Excellent service and very fast delivery. I am very happy with the bike!”

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Posted 5 years ago

“Bought 2 bikes and although they arrived a week apart we are more than happy with ease of setting up and getting started. 1st ride out today and did 30 km and only 1 bar of battery used, made our ride more enjoyable to be able to put power on when required.”

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Posted 5 years ago

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Posted 5 years ago

“I bought a Moscow Plus which is an amazing bike that would have cost me at least another thousand dollars at a bike shop for another brand of the same spec. Great quality bike and I’m very happy Thank you 🙏”

Leon Cycle Australia and New Zealand 5 star review on 29th May 2021

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Posted 5 years ago

“Professional Service and answered all questions I had. Delivered in under a week to WA!”

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Posted 5 years ago

“Great service NCM are great value for money”

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Posted 5 years ago

Leon Cycle Australia and New Zealand is rated 4.5 based on 1,122 reviews