“Pillows are great. Delivery company let the process down, arrived almost week later than they should have. Customer service were responsive. Product worth the wait”
“Who knew a pillow could be such a game changer. I honestly thought a pillow was just something to rest your head on at night not thinking of the impact it has on your body. Levitex had completely changed my sleep for the better. I literally cannot sleep without it. Took me a couple of nights to get used to it at first but after that I was hooked, waking up with no aches or pains. Definitely worth the investment. Thank you Levitex”
“I am very impressed with Levitex pillows. I purchased 2 in January, one for husband and one for me and we both love them. They’re very comfortable, and it just makes sense that they’re different sizes to match our different sizes (although less aesthetically pleasing). We have 4 month old twins so not getting loads of sleep but I feel like the quality is better for the sleep I am getting 😊”
Hi Venice,
Thank you for your review and I'm sorry to hear about your experience with the pillow. At the height and size you've ordered, it's unlikely the pillow would be too big, so it may be a matter of your sleeping position. We care about helping you optimise your sleep posture most of all, so I am determined to sort this out for you. I will email you with further details.
Kind regards
Olivia
“Right height, but like a rock to sleep on. No softer after a month. It has helped neck discomfort, but its not a joy to sleep on and does not "give" as much as was suggested in the marketing blurb.”
Hi Peter,
Thank you for your review! If the pillow feels like a rock rather than a pleasure to lie on, then it may not actually be the right size for you. It's also not meant to 'give' - in fact, we expect your pillow to remain exactly the same for the next five years. This isn't a bad thing - it's why we have multiple sizes, and would be happy to exchange your pillow for a size that's better for you. Please just give us a shout at enquiries@levitex.co.uk
“I am going to start by saying how absolutely fantastic the customer service is at Levitex! It's like dealing with a traditional family business who genuinely really care about their customers! Olivia is fantastic, and could not have been more helpful when I experienced delivery problems with DHL, she dedicated a significant amount of her own time to resolving the issues, even on a Saturday!!
The mattress is extreamly comfortable... with my previous pocket sprung mattress, I used to experience discomfort in my lower back after sometime sleeping in the same position on my side, and would have to turn around several times during the night, with the Levitex, all pressure is relieved and I can remain comfortable in the same position all night.
The price is good compared to some of the better-known brands and I suspect the quality is far superior! I look forward to purchasing a Levitex pillow in the near future. I would gladly recommend Levitx to anyone looking for a new mattress and am confident they would not be disappointed with the product or the service!!”
“I’ve had back and neck issues for 15 years and tried every pillow under the sun, none have ever eradicated my issues until my son bought me the Levitex pillow for Christmas. My sleep is so much better, my wife is no longer moaning about my snoring. Win win! I will also be purchasing a mattress at some point for my wife and I. Excellent service by Levitex.”
“I brought a Levitex pillow following a consultation. Even after the first night, the usual pain in my shoulder has disappeared. I would highly recommend these brilliant pillows.”
“This isn't the first specialist pillow I've tried and was struggling to find the right one. As I didn't quite fit into the quiz catagories, the owner James had a video chat with me to discuss which pillow would be best. It took me a while to get used to it but as a side sleeper it seems to be the right height and support. Only downside is the chemically smell when you first unpack it does stick around for quite a while. Overall my neck and shoulder pain seems to have subsided so I'm happy with my purchase.”
“It definitely takes a little getting used to but have found my comfort spot now. Not helped me stop snoring as much as I’d hoped though. But my next pain has improved.”
“Now used to it, I am sleeping so much better.
No headaches in the morning from too many pillows. It's soft but firm. Seems like a contradiction but it isn't. So glad I bought it.”
“The Levitex pillow has transformed my sleep and my life. Thanks to the pillow, I have been able to sleep all the way through the night and woken up without my chronic neck and back pain.”
“Really pleased with Levitex in terms of their product and their customer service. I had been suffering from neck pain after a night's sleep. I initially saw the Levitex Pillow on the Dreams website but they didn't stock all the sizes. So I eventually purchased my pillow direct from Levitex after using the 'find your size' guide on their website.
One important thing was Levitex flagging the fact the pillow would take 10-14 days to get used to - without this guideline I might have given up a couple of days when I was struggling with getting to sleep.
I was also surprised (in a good way) when James from Levitex contacted me via email to ask how I was getting on with the product. I felt that showed a high level of customer care.
I've now had my Levitex pillow for just over a month and I am very pleased with it. The pillow helps me get to sleep more quickly. I don't wake up as much during the night. And I have found I feel way more alert and less achy (neck pain is gone, legs don't feel stiff) when I wake up in the morning.”
