Levy Electric Reviews

Name: Levy Electric
Rating: 4.51

4.5 Rating 633 Reviews

87 %

of reviewers recommend Levy Electric

4.5

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Levy Electric 5 star review on 23rd August 2025

Anonymous

Anonymous // 01/01/2019

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English

“I love the experience! And this Levy's scooter is a high quality one. The only downside is that the location's of the scooter's parking place kind of not accurate in the app. Other than that, this is a fun activity.”

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Posted 4 years ago

“My ride was great. Pretty simple to use and operate, great riding through central park and the city”

Levy Electric 5 star review on 22nd November 2020

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Posted 4 years ago

“Shipping was supposed to take 5-6 business days, they claimed it would ship out on Oct 19, but it didn't come until Nov 2 so that was frustrating. When I finally got it and took it out, the highest speed it would go was 15mph (not 18 as advertised), and then the speed cut in half when the battery reached around 75% so that was really frustrating. After emailing them to try and solve this problem, sometimes they got back to me within 1 day but other times it took them a few days to respond. Eventually I brought it into their store in NYC on a Thursday and they told me it would be ready to pick up by Friday or Saturday latest and I would receive a text letting me know when it was ready. By Tuesday I had still not received any text so I went in to the store and found out it still wasn't ready. I asked them if they could just deal with it right then and there, and to their credit, they just gave me a new scooter altogether. However, on the ride back, even though it got up to full speed and was operating slightly better, I was still experienced the same problems as I did with the initial scooter (i.e. the speed cut from 18mph to 11mph at about 50% battery and then continued to get slower). The whole experience was frustrating and the scooter isn't worth it.”

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Posted 4 years ago

“I own one of the scooters but a lot of friends of mine come here to rent on the weekends so we can ride together. Easy to find and rent through the app, would recommend checking them out”

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Posted 4 years ago

“Pretty good mid-range scooter. The Levy with two batteries ends up being cheaper than the Levy Plus, but I still think having the all in one larger battery pack is much more convenient. spare parts seem pretty easy to purchase, but haven't had to go through with any repairs myself yet.”

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Posted 4 years ago

“A good option for new yorkers. Ease of buying and picking up in the LES location was a pleasant experience.”

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Posted 4 years ago

“Pretty responsive and accommodating as far as companies go. I like that they are based in the US and only sell their own products that they manufacture”

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Posted 4 years ago

“Battery life is terrible, I keep having battery issues. After a full charge, battery fluctuates while riding. There’s way better scooters out there better and cheaper than this One.”

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Posted 4 years ago

“I don’t like because too slow 😡😡😡”

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Posted 4 years ago

“All around pleased with the product”

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Posted 5 years ago

“Disappointment with scooter and service. Range with 2 fully charged batteries cannot make 6 miles to destination. Scooter slows down to 6 miles per hour, then dies within 3 - 4 miles, at best. Change to new battery, same thing. Staff is 100% w sales, horrible with customer service. For price range, you can get a better scooter, lighter, with better range. DO NOT RECOMMEND LEVY SCOOTER.”

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Posted 5 years ago

“Amazing Scooter for the Price. I am very happy with this, the ride is very smooth and quick. The removable battery is really nice.”

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Posted 5 years ago

“I'm well satisfied with this scooter. I only have 2/3rds of a heart, It only pumps at 35-40% so it doesn't supply enough oxygen for me to be able to walk more than 50 or 60 yards then I have to rest for 8-10 minutes before I can go another 50 or 60 yards. I'm currently residing at Jefferson Barracks VA Medical facility for the next 4-6 months being treated for PTSD and Traumatic Brain Injury. This is a large campus and this scooter has given me freedom I haven't experienced in 7 years. I can't bring it inside the hospital to charge it so the removable battery is ideal. Thanks for such a good product.”

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Posted 5 years ago

“We have never heard back after repeated emails l.”

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Posted 5 years ago

“Flats in under 3 weeks and creaks and squeaky brakes just not a amazing scooter especially for someone who likes to ride a lot not satisfied and also they send me a used lock that wasn't as described as well as a used helmet and my order was 13 days late terrible service”

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Posted 5 years ago

“I am 58 and this is me first electric it best toy I ever have”

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Posted 5 years ago

“Excellent electric scooter for the price. Love the removable battery.”

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Posted 5 years ago

“I live in the Bronx, NY and the roads are not the best but the 10" tires makes it a smooth travel. I've had it for two weeks and so far I've only used it to and from work which is about 1.5 miles away. It takes me seven minutes to get to work which is very convenient because I don't have to leave my house as early. In the two weeks that I've owned it, I've only charged it twice after the battery reached to about 25%. I've only seen the scooter reach 18 MPH on sports mode but it may be because I am 220 lb. The quick folding makes it convenient for storage especially when the cold winter days comes. The Levy Plus may seem expensive but as the saying goes, "you get what you pay for", and the Levy scooters has better features than its competitors. Overall, this is a great investment for someone who's looking to travel a few miles, especially if you want to maintain social distancing and want avoid public transportation or the costly taxi fares.”

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Posted 5 years ago

“Very slick and super convenient. Love that I can zip up the road with minimal fuss, the battery life is good enough to get me as far as I need to go and the ride is smoother and cheaper than hire scooters. After only 3 months It has already paid for itself with saved dollars on hire scooters and single passenger rideshares. I have a lock for it and if I lock it up and remove the battery I can leave it unattended, not that I ever do because it folds so nicely that I can throw it in a trunk if plans change. I had a few minor issues with the build quality of my first unit but the team at levy was quick to respond and sent me a whole new one within a week which was awesome.”

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Posted 5 years ago

“Great product and great customer service!”

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Posted 5 years ago

Levy Electric is rated 4.5 based on 633 reviews