Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,098 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,098 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th May 2025

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Lexham Insurance 5 star review on 11th March 2025

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Lexham Insurance 5 star review on 17th February 2025

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Lexham Insurance 5 star review on 9th December 2024

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Lexham Insurance 5 star review on 3rd June 2024

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Lexham Insurance 5 star review on 7th May 2024

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Lexham Insurance 5 star review on 25th March 2024

Stephen Jordan

Anonymous

Anonymous // 01/01/2019

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“Very good price cheapest o could find let's hope the service is good as well”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“A good company to deal with only let down by the length of time you spend on hold waiting to get through.”

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Posted 2 years ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 years ago

“Great insurance company! I'm very happy with it, I highly recommend it!”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Great deal on a price for our motorhome. Would have been 5 star if it wasn't for the long waits trying to get through on occasions - all during off peak times. 9 days now since taking out the Insurance but still waiting for the Meerkat offer. which I believe comes from Meerkat. Overall happy with the service.”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“First class….. easy to set up, easy to manage and easy to understand. I’ve no idea what they are like in the unlikely event of a claim but up to that point it has been so easy.”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“originally took out insurance for my 2018 Lexmoto LXR, first month went through, no phone calls or emails was alright, second unexpected payment came out but got that sorted out. day after that get a call saying i need a logbook tell them its been applied for and i get told a written receipt of sale would be fine, get that and send it in along with other documents and a week later im thinking it's alright then about 3 days after that i get a call saying its been cancelled because i didn't have a logbook and the written receipt wasn't enough. it was also past the time i could get a refund so about £230 gone for a months worth of insurance from something i should have been told about as soon as i took it out, i now have got re insured and had to pay £180 then 2 weeks later £135 and now monthly instead of what was £96 on my cancelled contract i have to pay £135 so it went up £40 in the space of 2 months. overall i feel ive had an unnecessarily stressful time just getting insured and poor communication with it taking 20 minutes and talking to multiple people just to get put on hold for another 40 minutes and have no one answer, online chat needs to do better also since pretty much anything requires you to call up regardless.”

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Posted 2 years ago

“Really great service and best price for an 18 YO first time biker by some distance.”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Now I just started this service”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Thank you lexham for your services”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Very good customer service they look after there customers they are always happy to help.”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“This company staff is vey professional land I delighted that I’m connected with company”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“I am happy with your company”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Nice and easy way to insure”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Insurance was cancelled after 2 weeks claiming premium was not paid even though I pay monthly and already paid deposit”

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Posted 2 years ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 years ago

“Verry good price for my 2023 pcx”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Excelente”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“They are a great company and I am happy with them”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Ótima assistência”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Don't do this insurance. I cancel my policy today. But they said i need to pay rest amount of money. And I didn't get any refund. Then i said i will continue my policy they said no they can't do like that. Then what's the point to cancel the policy I can't digest this d”

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Posted 2 years ago

“The best thing about my experience with Lexham was Jackie, the Lady who dealt with my application from start to finish. She was helpful, professional and friendly. The website wasn't very good at all, so I had to phone. As far as Lexham are concerned, they're an insurance company, pure and simple. Nothing special tbh.”

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Posted 2 years ago

We are glad you’ve had a great customer service experience, thanks for the review!

Posted 2 years ago

Lexham Insurance is rated 4.3 based on 5,098 reviews