Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,978 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,978 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 14th August 2025

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lexham is the best insurance company they had a policy with my brother and all my mates and there prices are the best .”

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Posted 4 years ago

“Very professional really happy with the service. Well done lexham”

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Posted 4 years ago

“Very quick and easy quotes for Moped / Scooter Insurance. Purchasing insurance was fast and reliable, they even call before and after (quote & purchase) to make sure you know what you're signing up for. So far no complaints.”

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Posted 4 years ago

“Thank you”

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Posted 4 years ago

“I like this service very much”

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Posted 4 years ago

“Very helpful service,”

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Posted 4 years ago

“Very good I am happy”

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Posted 4 years ago

“Very helpful customer service and call centre! Good prices too!”

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Posted 4 years ago

“Good Insurance”

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Posted 4 years ago

“They seem ok, and I like that the phones get answered quickly. Person I dealt with also seemed competent. They are also the only company who will insure my electric scooter (all others claim the number plate doesn't exist). They loose 3 stars because my premium went up because I had to declare that another driver drove into the back of our camper van in the summer. I was not at fault, the claim was settled quickly and in full by the person who caused the accident, and our van insurance premium didn't go up, nor was out no claims affected. It was my first accident in 20 years of driving. And yet Lexham increased my scooter insurance premium by 30% when I declared this on renewal. Totally ridiculous. Especially after we moved house to a location where our van insurance premium dropped by 15%.”

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Posted 4 years ago

Hi Elisabeth, Thanks for your review, sorry your insurance premium has increased. We have to declare information to our panel of insurers, for them to provide a bespoke quotation. Unfortunately, that can sometimes result in an increased premium if an insurer sees further risk. If you would like to discuss this further please give us a call on 01379 646529 or email enquiries@lexhaminsurance.co.uk

Posted 4 years ago

“Nice. Service it's very easy and very fast process.”

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Posted 4 years ago

“Very straight forward and lovely people to work with. They made everything easy!”

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Posted 4 years ago

“Excellent I am happy with lexham insurance company as customer.”

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Posted 4 years ago

“Very good and reliable service,, highly recommended”

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Posted 4 years ago

“Very good!! I am enjoying it, so far it is the best company to be insured.”

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Posted 4 years ago

“The best insurance for motorcycles”

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Posted 4 years ago

“Fastest service ever”

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Posted 4 years ago

“I took our insurance and made a mistake in the number of years of my no claims discount by one year. I then get asked to pay £70 for the mistake for one year difference which I think is ridiculous. Having known would not of taken insurance. I will not recommend them going forward as a result.”

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Posted 4 years ago

Hi Ryan, Thanks for your review. We provide quotes based on the details we are given from customers as being accurate, unfortunately, some details can have a big influence on the price of a policy, and changes afterward to this can affect the premium, as it changes the risk on the policy. We can only provide a quote to the details we are provided, if this information is changed afterwards, then naturally as the risk will change so will the premium to cover this. I hope this helps explain, but please do email enquiries@lexhaminsurance.co.uk if you'd like to discuss further.

Posted 4 years ago

“Very good call centre staff, answered all questions asked,and very helpful and polite”

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Posted 4 years ago

“It’s a very nice”

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Posted 4 years ago

Lexham Insurance is rated 4.3 based on 4,978 reviews