Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.25

4.3 Rating 5,191 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

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“Good insurance”

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Posted 2 years ago

That's great to hear, thanks for the review!

Posted 2 years ago

“Amazing 🤩”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“There expensive on premium and the excess fee is ridiculous £1000 excess, had no other choice”

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Posted 2 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 years ago

“not really had any contct with them only to comence policybut hoping for a happy future with them !”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Good service apart from waiting time on the phone to talk to someone (1 hour 20 minutes waiting) Also got a quote and when I called back 4 days later and the price increase by £25.00”

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Posted 2 years ago

Hi Mark, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and telephone number. Kind Regards, Lexham Insurance

Posted 2 years ago

“Take too long to answer the phone”

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Posted 2 years ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, and telephone number. Kind Regards, Lexham Insurance

Posted 2 years ago

“Good service”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“Easy and clear to understand and patient as my phone was dodgy”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“First time to insure our new camper van was easy to set up with competitive rates.”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“One of the best insurance company in The united kingdom.”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“Very disapointed ,my son insured a bike but unfortunately had problems and had to change it .Identical bike and within 14 days of starting the policy but charged an extra £220 .It was a nightmare getting through to someone taking nearly 3 hours .I went online afterwards and entered all the details of the new bike and your insurance quote was identical to the original one .Why has it cost £220 to change the number plate over ????????????”

Helpful Report

Posted 2 years ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 years ago

“Zero to no customer service. A very difficult company to deal with. App doesn’t work.”

Helpful Report

Posted 2 years ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 2 years ago

“Easy to deal with. Good communication pathways”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“I don’t like it”

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Posted 2 years ago

“Great to stay, I hope with you for a long time”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“Very nice”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“excellent insurance”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“So far everything is very good, clear and safe with everything you asked for. Thank you”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Very good”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

Lexham Insurance is rated 4.3 based on 5,191 reviews