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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Doncho Mitev
Verified Buyer
“Very correct service, easy to use. Thanks”
Helpful Report
Posted 6 years ago
Lea Jones
Verified Buyer
“As a new customer to Lexham Insurance I’m a little puzzled as to why they’ve invited me to write a review of their service, but here I am anyway. I’ve had no experience from any individual at the company as I did everything online, I’ve not even started my cover yet so have no need to contact them until it starts and even then probably won’t need to until I need to make a claim! There you go, an honest review”
Helpful Report
Posted 6 years ago
Tomasz Zbikowski
Verified Buyer
“very quick and good service. Google Chrome has some issues with viewing/downloading the documents.”
Helpful Report
Posted 6 years ago
Kamil Sosinski
Verified Buyer
“Everything is great”
Helpful Report
Posted 6 years ago
Joe Hennigan
Verified Buyer
“Easy to use but the excess is more than my bike is worth, which I'm not that useful if its stolen because I would have to pay £700 in order to get £600 back, not really sure why, I understand if I hit another driver because the damage could be more than that, but not for fire or theft, but overall its fairly cheap.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“So far so good; customer services helpful. But this was not part of a claim just the application and onboarding.”
Helpful Report
Posted 6 years ago
Charlie
Unverified Reviewer
“They just make money. Any help from them just forget. Price so high. Sad.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I am in my second year with Lexham and fully satisfied. Reasonable quotes and no hassle throughout. They have accepted European NCD as well, and I don't get ripped off for not being born in the UK. Would recommend them.”
Helpful Report
Posted 6 years ago
Louise Raynham
Verified Buyer
“Thus far my experience is poor. The price was mediocre but due to the level of excess the policy is invalid. Further, Lexham has requested proof of NCB but has neglected to supply sufficient information as to where I should submit it.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“On effecting the policy, Lexham required proof of NCB. I scanned to them my renewal notice which showed the bike, my name and postcode and the number of years of NCB. They then sent me a letter stating that they had not received prooof of NCB. I phoned them and told them I had sent it by email. They said they had replied saying the proof of NCB was unsatisfactory and then told me that their email had not been delivered (hence their letter). They asserted that the renewal notice was not good enough - saying that it did not give my name. It did. Or my address - it gave the postcode and also a description of the bike and its registration number. So then they said the date was wrong because the renewal notice stated a period for April 19 to April 20. I told them that is want they wanted because it showed the NCB at the time of renewal. But they would not have it and demanded that I obtain proof of NCB from my previous insurers. Lexham were inefficient and unnecessarily pedantic.”
Helpful Report
Posted 6 years ago
Samuel Teeles Dias
Verified Buyer
“Good Service, thanks my insurance but I prefer cancelled at time”
Helpful Report
Posted 6 years ago
William David Mewes
Verified Reviewer
“This company is useless,because bennetts did not send me my ncb through in time,they cancelled my insurance.I spoke to them ,I emailed them explaining that until they send it to me,i can't produce my ncb.so they then still went ahead and cancelled my policy,save yourself some money and buy your insurance elsewhere.It has cost me time and money now.look at the reviews from other peoples experiances,only 66.28% of people are happy with their service.make your own mind up from that alone. UNHELPFULL,DON'T LISTEN,DO NOT USE THEM,I'D HATE TO THINK WHAT WOULD HAPPEN IF YOU HAD TO MAKE A CLAIM !!!!!!!!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“i spoke with Zack on the phone to renew my bike insurance and he was an amazing salesman, he helped me find the best deal for me and was very knowledgeable.”
Helpful Report
Posted 6 years ago
Pavel Angelov
Verified Buyer
“Very good”
Helpful Report
Posted 6 years ago
Todd Hill
Verified Buyer
“Nice and easy thanks”
Helpful Report
Posted 6 years ago
Jacob Furze
Verified Buyer
“Very quick and simple”
Helpful Report
Posted 6 years ago
John Cooke Lomax
Verified Buyer
“I hadn't ridden a bike for almost thirty years but i found Lexham's representative Luke very helpful and patient in taking my details. He obtained insurance for me at a very good rate which also included breakdown cover. A well satisfied customer!”
Helpful Report
Posted 6 years ago
Thomas Billard
Verified Buyer
“Its first time for us and not had a problem great service”
Helpful Report
Posted 6 years ago
Jhosmar Nicolas DOS Santos
Verified Buyer
“Very good”
Helpful Report
Posted 6 years ago
Vincenzo Capristo
Verified Buyer
“Bad rating”
Helpful Report
Posted 6 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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