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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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David Kellie-Smith
Verified Buyer
“Quick, competent and polite, and patient, my needs were sorted out at once over the phone”
Helpful Report
Posted 9 years ago
Peter Robinson
Verified Buyer
“Whilst the people I spoke with were very good and professional at times they appeared to be just reading from a script and a lot of time was spent explaining what would be in the policy. Not a quick process at one point I felt like hanging up.”
Helpful Report
Posted 9 years ago
Kyle Houghton
Verified Buyer
“Very helpful a pleasure to deal with.”
Helpful Report
Posted 9 years ago
Samuel Gaunt
Verified Buyer
“The advisor I spoke to was really helpful and took time to explain the types of cover and how much they cost and importantly for me how much excess I would have to pay before letting me decide what was the best for me. I received my policy documents the next day and everything was as I had said on the phone. I have never had insurance before so it was really good for me to have someone go through everything and they were cheaper than everyone else I phoned. Brilliant!!! I will certainly go back to them when I get a bigger bike.”
Helpful Report
Posted 9 years ago
Christopher Paice
Verified Buyer
“Very helpfull and found the right insurance quickly . Would recommend to anybody , first class .”
Helpful Report
Posted 9 years ago
Mason Coote
Verified Buyer
“Very helpful and friendly staff ,”
Helpful Report
Posted 9 years ago
Meadvale-Bays Ltd
Verified Buyer
“Saw advert in Cycle magazine and called to investigate Bike repair indemnity insurance and cover for bikes, spares and tools. I got better cover for nearly a third less than my previous broker..I the asked about van insurance and again they came up with better cover at a reduced price. Excellent.”
Helpful Report
Posted 9 years ago
Connor James
Verified Buyer
“Very friendly and helpful. Charlie phoned me back within minutes of phoning for a quote . Would highly recommend. Paperwork sent through in a day”
Helpful Report
Posted 9 years ago
Alexander Hinsley
Verified Buyer
“Excellent customer service especially Jack, thank you for all your help. The customer service I have since received has been great too as I had many questions!”
Helpful Report
Posted 9 years ago
Kennith Richardson
Verified Buyer
“Very helpful and knowledgeable people. Took time to explain everything and made sure I was happy with the package. Would recommend.”
Helpful Report
Posted 9 years ago
Callum Mccabe
Verified Buyer
“Customer adviser was brilliant BUT word of warning to spread insurance monthly it is a whopping 60% plus!?!”
Helpful Report
Posted 9 years ago
Eric Jones
Verified Buyer
“Thanks for your help.”
Helpful Report
Posted 9 years ago
Osvaldo Morales-Montesino
Verified Buyer
“Very spensive”
Helpful Report
Posted 9 years ago
Dean Wood
Verified Buyer
“great company and very helpful thank for a second year of cover”
Helpful Report
Posted 9 years ago
Jade Curtis
Verified Buyer
“I was very impressed with a good quote and very quick to get documents through and a pleasant phone call. My mum and dad might change there car insurance when it's due.”
Helpful Report
Posted 9 years ago
Charlie Sharp
Verified Buyer
“im not going to lie and just put it straight. after years off calling insurance company's up and never being able to understand them properly has done my head in, but when I called up to buy insurance through you guys the woman who I was talking to was clear, very helpful and it was like we was just having a normal convo like she wasn't trying to sell me anything. very happy with everything else and best price I got. thank you”
Helpful Report
Posted 9 years ago
Terry Mulligan
Verified Buyer
“PAPER WORK CAME THROUGH QUICKLY”
Helpful Report
Posted 9 years ago
Peter Strong
Verified Buyer
“Very esay to do and to set up would highly recommend them to anyone looking to get insurance for a bike”
Helpful Report
Posted 9 years ago
Paul Caris
Verified Buyer
“Heard about the breakdown recovery service from a fellow electric bike owner on facebook. So I arranged it online. Could not have been simpler. And the documents arrived within a few days. All has been clear and the price very reasonable. Obviously the proof of the pudding will be if I have to make a callout but so far everything has been good.”
Helpful Report
Posted 9 years ago
Paul May
Verified Buyer
“I searched on Google using Go Compare and found Lexham to be the cheapest insurance with the most reasonable excess. I followed the online instructions and paid for the insurance but was then faced with an error message which forced me to call Lexham to confirm my insurance was actually live. I was then faced with a sales pitch to buy additional products, I can't help but assume the 'error' message on screen was a sales technique. Other than that. Great customer service, very timely and efficient delivery of both email and post regarding the certificate.”
Helpful Report
Posted 9 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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