Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,945 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive price to get our son on the road and plenty of additional cover options. Quality documents were quickly received.”

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Posted 3 years ago

“I frequently have poor experiences with insurers, however I have been extremely impressed with both Lexham and Marble Arch their claims handlers. Firstly their policy is simple to quote with and reasonably priced - given I live in London and have a pricey BMW motorcycle I was quite impressed. Sadly within 1 week of being insured my bike got stolen. I then dealt with Marble Arch during this process and they have been brilliant to deal with. Personable, friendly, supportive and extremely pragmatic. They dealt with my claim really quickly and paid out and settled less than 1 month after it happened. I couldn't ask for a better experience. I will definitely be insuring my next bike with them.”

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Posted 3 years ago

“Its very expensive insurance company”

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Posted 3 years ago

“The price was competitive so all I wanted to do is renew so when I eventually got through after 5 attempts and told the man no changes 20 mins later I’m still on the phone listening to him trying to sell me extras. Not happy.”

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Posted 3 years ago

Glad to see we were competitively priced, but sorry to see the problems and delays you experienced getting through to us and taking out the policy, our apologies for the inconvenience caused.

Posted 3 years ago

“My friend is paying 70£ p/M for insurance and is not even having a driving license and i’m paying 100£….”

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Posted 3 years ago

There are many different factors that affect an insurance quotation, not just the licence type. I trust, compared to other insurers quoting you, we were competitively priced?

Posted 3 years ago

“Thank you for that service,”

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Posted 3 years ago

“Very easy to use and having monthly payments is a great help in these difficult times”

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Posted 3 years ago

“Not happy with the quote. Online it gave me a quote for £863.00 but when I tried to buy the insurance it gave me £955.00. Not happy at all. I wouldn’t recommend to anyone and if anyone asks my opinion I wouldn’t be positive.”

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Posted 3 years ago

“I would love to say that Lexham Insurance broker really helpful easy to talk to customer services”

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Posted 3 years ago

“Top one and easy to join!!”

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Posted 3 years ago

“Excellent service and polite staff”

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Posted 3 years ago

“Excelente”

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Posted 3 years ago

“Online service has been excellent regarding my renewal. Took no time at all.”

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Posted 3 years ago

“Very good company and cheap”

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Posted 3 years ago

“Over priced on my motorbike insurance I'm thinking of going else where”

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Posted 3 years ago

“Otima seguradora .”

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Posted 3 years ago

“I pay my insurance and no receive my policy…. Thanks”

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Posted 3 years ago

“You have a good customer service keep it up”

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Posted 3 years ago

“Nice thanks you”

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Posted 3 years ago

“Awful experience. Getting in touch is ludicrous with 3 phone calls over 2 days of 40 minute wait times. Unhelpful and still waiting for a return call to cancel my policy Tried email and live chat too. Nothing responsive or live there!”

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Posted 3 years ago

Sorry for any delays getting through to us, we are experiencing very high call volumes currently, our apologies for delays and inconveniences getting through to us.

Posted 3 years ago

Lexham Insurance is rated 4.3 based on 4,945 reviews