Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

“Need to improve the prices ,,, they should be reasonable”

Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“Absolute thieves. Took them 6 months to settle a simple claim, sent me to a hire and repair company that under paid me and left me with a written off vehicle. Then demand money in ridiculous amounts for a period of time that the vehicle was written off. I’d highly advise to avoid this company. After all the stress and anxiety this company put me through I’d highly recommend to use anyone else. Not happy at all”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“Got an excellent quote dead easy to set up im happy”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Great online service just very difficult to speak to anyone at renewal time etc”

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Posted 1 year ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 1 year ago

“Every thing is good only just now and again would be nice to speak to a human being.”

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Posted 1 year ago

Thanks for your review and feedback, and sorry to see you felt you have encountered issues. We strive to offer great levels of customer service, and would like to look into this further. If you are able to email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth and vehicle registration one of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Very good Company”

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Posted 1 year ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 year ago

“I am happy with insurance and looking forward for better deals”

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Posted 1 year ago

“Very expensive but ok service not bad”

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Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“Good service, helpful nature and too much support for customer”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“The best insurance company that I've been with so far”

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Posted 1 year ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 1 year ago

“Found the process of finding insurance good all seems to be good price ok even though not got the best history wit claims points Monthly Apr on steep side Not made any claims so don't know that side but so far all good”

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Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“Excellent”

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Posted 1 year ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 1 year ago

“I’m liking it”

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Posted 1 year ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 1 year ago

“Great service and work done successfully”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“I like safe and good and affordable. but you didn't send my policy”

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Posted 1 year ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 1 year ago

“Good assistance”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“Easy fast and professional”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

“The quote from Lexham for our motorhome insurance was extremely competitive and as newbies to this company we didn’t quite know what to expect. However we have since been very impressed with the excellent customer service we received when we realised we had underestimated our no claims history. The policy had been paid for and was in force but Lexham refunded the difference in premium without any deductions and very quickly. Very impressed so far.”

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Posted 1 year ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience!

Posted 1 year ago

“Very satisfied thanks”

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Posted 1 year ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Lexham Insurance Reviews