Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.25

“Lexham Insurance didn’t ask whether i needed to disclose my Criminal Record (very minor) apart from Motoring Records. I’ve been involved in a crash & now they’re refusing to offer any help and claiming it’s void when speaking to their sister-company.”

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Posted 2 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 years ago

“Avoid like the plague, cancelled my insurance due to an outstanding payment while I was on holiday and could do nothing about it. I informed them following their request for payment that I would be away for the next few weeks and would pick it up upon my return, then I get home to find a letter from them confirming they have cancelled my cover. They may be one of the cheapest on the market but there’s a reason why.”

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Posted 2 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 years ago

“Had to change my payment date was really easy to do and answered all the questions I asked no hesitation thank you so much”

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Posted 2 years ago

Thanks for leaving us a 5-star review, we are glad to see you’ve had a great experience.

Posted 2 years ago

“Top. Love top top”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Do I took insurance out with Lexham and they said their was an issue with my policy,so after work I tried ringing every day for over a week spending over a hour each time to not get through and have my policy cancelled,apparently because I didn’t contact them when like I said over s hour everyday for nobody to even answer! The worst company I’ve ever dealt with and I certainly will be telling any of my friends or family thinking of going to Lexham Just how bad they are! Shocking service”

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Posted 2 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 years ago

“I've had a house fire and can't find insurance documents for my vehicle. I texted Lexham to ask if I was with them. I had been for several years but almost instantly they sent a pdf of my past policy which proved SO helpful. Can't thank you enough. I will come back to you!”

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Posted 2 years ago

“Only just found out that my insurance is not with Lexham as there just the broker! They also don’t give you any information on who your actually insured with unless you ask.it also claims that they do multi bike insurance when I went to add a new bike to the policy they told me I can’t cause the actual insurer doesn’t do multi bike”

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Posted 2 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 years ago

“BAD CUSTOMER SERVICE”

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Posted 2 years ago

Hi, thanks for your feedback, and sorry to see you feel you’ve had a negative experience. We’d like to take a look into this for you. Can you please email enquiries@lexhaminsurance.co.uk with details of the issue, along your full name, DOB and vehicle registration, and a member of the team will be able to assist you with this. Apologies again for any issues you’ve encountered, and we hope to hear from you soon. Kind regards, Lexham Insurance

Posted 2 years ago

“Problems getting through on the phone, this needs sorting out. Once connected to an operator, good & polite service.”

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Posted 2 years ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 years ago

“Is very important”

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Posted 2 years ago

Cheers for taking the time to leave us a review! We really appreciate it.

Posted 2 years ago

“Very simple to arrange my insurance with Lexham. Very competitive price (cheapest) with a good level of cover for a first time camper van owner.”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“I like using this insurance company”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“Outstanding”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“It’s okay not too bad”

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Posted 2 years ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 years ago

“Quick and easy good service 👍🏻👍🏻”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Easy to handle process, but prices are completely off what it should be”

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Posted 2 years ago

Hi, Sorry to see that you feel the experience you have received hasn’t been up to the high standards we’d expect, our apologies for any issues you have encountered. We would like to know further details concerning this so a member of the team can investigate into this for you. If you can send an email to enquiries@lexhaminsurance.co.uk with details of the issues you’ve experienced along with your full name, date of birth and vehicle registration number, this would help us look into this further. Kind regards, Lexham Insurance

Posted 2 years ago

“Marvellous”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“Comecei a trabalhar agora com Lexham insurance e estou começando a gostar.”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“Been with Lexham for quite a few years now and have been very happy with the quotes and service , one thing i have noticed this year though and i know most companies are doing it is everything is ortomated or being told to do things on line i rang eight times at all different times only to be told it would be best on line, now I'm in my seventies I'm not good with modern tec so for me and many others it's so much easier to speak to a real person the young lady ( if I'm not offending anyone by saying that) not sure these days , i did eventually speak to was fantastic and was very friendly and professional , i know this is the way things are these days but it really is better speaking to real people. Thanking you Glenn Hinton”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Using the app now , makes sorting insurance better specially if it’s just renewing”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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