Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.25

4.3 Rating 5,191 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 9th December 2024

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Stephen Jordan

Anonymous

Anonymous // 01/01/2019

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“Profesional customer services”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“brillant service always there to help you,very competative highly recommended.”

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Posted 2 years ago

Thanks for leaving us such a great review!

Posted 2 years ago

“Very good, cheap prices”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“I have no correspondence from you no policy documents just taken my money”

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Posted 2 years ago

Hi, thanks for your review and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number and vehicle registration number. Kind regards, Lexham Insurance

Posted 2 years ago

“I've just renewed with Lexham for a second year. I did try to ring them about a month before renewal to ask for a quote but couldn't/didn't have the patience to get through, however, they sent a renewal 3 weeks before the expiry date. I shopped on all the main comparison sites but Lexhams renewal was still the cheapest so I took it! They have a phone app and portal to access documents but its very basic so again not sure how easy it would be to make changes. Can't comment on making claims or changes but for my motorhome/campervan policy they are very cheap, so happy at the moment.”

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Posted 2 years ago

“I received a renewal letter from Lexham which was followed up by numerous reminders both in the post and online all duplicated. When the time came to renew I wanted to speak to someone but was advised that it was a busy time and there could be a long wait. Subsequently I went online and booked a call-back which was acknowledged on screen. I never received the call back either on the specified day or the following two days. I then tried phoning again but received the same advice that all operators were busy. I then went on line and booked another call-back which was acknowledged. Once again I didn't receive a call back and have still not received one days later. I have since renewed on line which was straight forward but I was expecting an instant email acknowledgement but to no avail. I now have to assume that I am insured.”

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Posted 2 years ago

“I spoke with a lady probably her name was Lucy or something else. But I had really nice conversation with her. She is so helpful.”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Easy and easy”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“I really like Lexham insurance ☺️👏🏻”

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Posted 2 years ago

Thanks for taking the time to leave us a review, we really appreciate it!

Posted 2 years ago

“Good priced insurance for my camper van with easy to use online renewal”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“great experience for the second years now 👍”

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Posted 2 years ago

Thanks for leaving us such a great review!

Posted 2 years ago

“Very nice”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“helpful agent on the telephone provided reassuring guidance when I had a need which was best handled by a voice call rather than the website. The required verbal T&Cs are all a bit tedious but undertandable”

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Posted 2 years ago

Cheers for taking the time to leave us a great review! We really appreciate it.

Posted 2 years ago

“Good nice”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“Nice service”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“Cheap and very reliable and cannot disappoint with the service they bring.”

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Posted 2 years ago

Thanks for leaving us such a great review!

Posted 2 years ago

“Easy to understand and navigate around the website, decent price, so far so good”

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Posted 2 years ago

Thanks for leaving us a review!

Posted 2 years ago

“I am satisfied with the insurance company's assistance, it met my expectations, congratulations”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

“With you I feel really safe! Thank you for the excellent work!”

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Posted 2 years ago

Thanks for leaving us such a great review!

Posted 2 years ago

“Good ana cheap insurance”

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Posted 2 years ago

Glad to see you’ve had a great experience, thanks for the feedback!

Posted 2 years ago

Lexham Insurance is rated 4.3 based on 5,191 reviews