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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Nathan Willmott
Verified Buyer
“quick response very easy to use site”
Helpful Report
Posted 10 years ago
Simon Barr
Verified Buyer
“Excellent customer service on renewal of my policy. Great company for a classic scooter.”
Helpful Report
Posted 10 years ago
Shane O'doherty
Verified Buyer
“The telephone service , though a trifle exhaustive in the detail, was warmly and reassuringly delivered. It was also impressive that the girl who answered the phone initially intended to connect me with someone whose task was to handle my renewal, and when no one answered the phone, she did it hereself, rather than pass me on.”
Helpful Report
Posted 10 years ago
Mark Scotting
Verified Buyer
“I found the staff very helpful and friendly they sorted out everything I wanted. Pity the IT they were using wasn't as good as the staff, but that's out of the control of the frontline staff. Overall very good service”
Helpful Report
Posted 10 years ago
Anthony Taylor
Verified Buyer
“They guided me through so I didn't have to worry”
Helpful Report
Posted 10 years ago
Edward Randall
Verified Buyer
“The service was excellent . Everything was explained clearly and easy to understand. The documents arrived on time as promised. A very good service for young adults.”
Helpful Report
Posted 10 years ago
Wojciech Toma
Verified Buyer
“They cancelled my insurance straight away, because i informed them that i am going to move approx 2 miles away. Then i was given a choice of cancel my policy immediatelly (and leave my bike where it was parked and come back home walking) or cancel it by myself in 1 week and charged me 35 pounds, as it was my will really.”
Helpful Report
Posted 10 years ago
Rowan Maddock
Verified Buyer
“Informative and helpful. Prompt to respond to telephone enquiry without being put on hold or having to choose from so many options, of which none are applicable. Great to contact. Professional and thorough to follow up with quote, doc’s etc. Competitive rates.”
Helpful Report
Posted 10 years ago
Benjamin Crane
Verified Buyer
“I was impressed with the knowledge & attitude of all of your staff that I spoke to when we effected the policy. They were most efficient. Unfortunately my Grandson Ben has already had a non-fault accident so I will reserve judgement on your service until this claim is settled. Regards, David Green (Ben's Grandad0”
Helpful Report
Posted 10 years ago
Thomas Hendleman
Verified Buyer
“excellent clear comms over the phone”
Helpful Report
Posted 10 years ago
Vaughan Parker
Verified Buyer
“All very straightforward. Renewal carried out very promptly and with the minimum amount of fuss. Cheers”
Helpful Report
Posted 10 years ago
Stephen Hardcastle
Verified Buyer
“You have failed at the first hurdle because you have sent me this crappy email. The only thing I hate more in the world than junk mail is ...... more junk mail.”
Helpful Report
Posted 10 years ago
Jake Latham
Verified Buyer
“Polite on the phone and really good support”
Helpful Report
Posted 10 years ago
Bradley Lewis
Verified Buyer
“Extremely helpful”
Helpful Report
Posted 10 years ago
Barry Shears
Verified Buyer
“Excellent and friendly telephone manner Received documents within 2 days”
Helpful Report
Posted 10 years ago
Martin Holdsworth
Verified Buyer
“Great customer service experience: friendly and efficient. Really happy with the quote too! Biker”
Helpful Report
Posted 10 years ago
Shane Taylor
Verified Buyer
“All staff very informative and professional every time I call. A pleasure to deal with her.. Kind regards S Taylor........”
Helpful Report
Posted 10 years ago
Shane Taylor
Verified Buyer
“All staff very informative and professional every time I call. A pleasure to deal with her.. Kind regards S Taylor........”
Helpful Report
Posted 10 years ago
Kevin Grainger
Verified Buyer
“excellent service, pleasant guy on the phone and responses actually happened when they said.”
Helpful Report
Posted 10 years ago
Adrian Birch
Verified Buyer
“Lexham was the first insurer that actually had a human being at the end of the telephone who knew what he was doing, unlike the other quotes I got from other firms where the staff were only capable of reading from an idiot sheet. A big thanks to Liam for getting my scooter insurance sorted out. Great customer service / sales !!”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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