Login
Start Free Trial Are you a business? Click Here

Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Suki Oris
Unverified Reviewer
“I have been using Lexham insurance for over 6 years now and i am super happy with their service, just before christmas my bike was written off and i was put through to their claims department (Marble Arch) The lady i was dealing with was Vanessa Knights at Marbel Arch Claim, she was absolutley fantastic, she is super friendly, helpful and just such abeautiful soul to speak to. It's good to know that the whole of the Lexham team are totally AWESOME :) I TOTALLY RECOMMEND USING LEXHAM INSURANCE”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Client portal is not working well, documents load a long time or not at all, details are not fully updated.”
Helpful Report
Posted 6 years ago
Ben Edward Townend
Verified Buyer
“Great service and great lowest price insurance for me Thanks”
Helpful Report
Posted 6 years ago
Rohullah Amin
Verified Buyer
“It’s good company”
Helpful Report
Posted 6 years ago
Gabriel-Lori Rata
Verified Buyer
“The best company ! Thank you for your services”
Helpful Report
Posted 6 years ago
Odai AL- SAKER
Verified Buyer
“Very good”
Helpful Report
Posted 6 years ago
Paul O
Verified Buyer
“Took out insurance over the Internet, easy enough and hassle free”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ok”
Helpful Report
Posted 6 years ago
Alexandra Agache
Verified Buyer
“Very good insurance”
Helpful Report
Posted 6 years ago
Kirk Newton-Taylor
Verified Buyer
“Very helpful”
Helpful Report
Posted 6 years ago
Hi Kirk, thanks for the positive review. Let us know what we can do to get that fifth star from you! AS
Posted 6 years ago
Brad Page
Verified Buyer
“!”
Helpful Report
Posted 6 years ago
HI Brad, sorry to hear you've had a bad experience with us. Could you please email enquiries@lexhaminsurance.co.uk with your experience in order for us to look in to this further, thanks. AS
Posted 6 years ago
Hannah Marshall
Verified Buyer
“I took out a policy in October 2018, I took out full comprehensive, I requested whether changing to personal business would be possible at a later date, I was told that it would be possible, 100%, just call. I was happy overall with the service at the start, but now, 2 months down the line where I want to change my insurance, I get told that it not possible anymore because the insurance i have, 'doesn't allow a change to personal business insurance', I have to cancel my policy, incur charges and then take out a new policy all together leaving me out of pocket by £1000 and I am a student. I was not informed fully that this could happen, I was told over the phone that I could call up and change my policy 100%, I was not told that this would mean that I am severely out of pocket which is not right and unfair.”
Helpful Report
Posted 6 years ago
Ioan Preda
Verified Buyer
“If you go online to purchase insurance, some chosing options are in a grey area, meaning not very explicit. So when they call you for confirmation, they end up charging you more than the initial quote because, of course, you didn't choose the right option. So if the initial quote sound atractive, the end up sum ready to be paid is not much of a different from other companies. Kind of disapointing I would say. (Please excuse my poor English)”
Helpful Report
Posted 6 years ago
Christopher Hall
Verified Buyer
“Very helpful”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Bit expensive for prices to insure scooter/moped other than that good costumer service and friendly advisors”
Helpful Report
Posted 6 years ago
Paul Ross
Verified Buyer
“Excellent service, easy to contact,Great price!.”
Helpful Report
Posted 6 years ago
Camilla Alves Santos
Verified Buyer
“Good”
Helpful Report
Posted 6 years ago
Samuel Clayton
Verified Buyer
“Advisor was very efficient, renewal was issued in plenty of time. I phoned as I had a few q's before renewing bike insurance, my call was answered by a person, not a machine. Personal and professional”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Renewed my motorbike policy with them as i found the process to be quick and customer service was prompt.”
Helpful Report
Posted 6 years ago
Simon Clark
Verified Buyer
“Nice friendly team, and really appreciated being given the option to leave card details on system or not. As one of my biggest hates, is when insurance companies tell me they will auto renew, putting the onus on you to cancel.”
Helpful Report
Posted 6 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request