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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Joshua Wyatt
Verified Buyer
“Speed of service. efficient friendly”
Helpful Report
Posted 8 years ago
Anthony Bellars
Verified Buyer
“Great cover for what I needed, simple online set up for my bike an stright, forward questions would recommend”
Helpful Report
Posted 8 years ago
Tyler Power
Verified Buyer
“The sales person explained to me the different insurances policies so i was able to save money and take out the best policy for my circumstances, very helpful.”
Helpful Report
Posted 8 years ago
Jack Parker
Verified Buyer
“Best price on the market”
Helpful Report
Posted 8 years ago
Jana Kuvaitseva
Verified Buyer
“Recently got insurance for my scooter. And like always everyone looks very happy and helpful when it is the matter to take your money. I got third party cover and was convinced for breakdown cover too. Unfortunately I had an accident last week and when I actually needed help and advice, no one would help me. I was in the middle of the road with smashed bike, trying to call endless numbers and they just would redirect me from one number to another and wouldn't even help me with anything. I spoke to like 6 or 7 different people, saying I am in the accident and my vehicle smashed and not even one asked me, if I am ok. The only thing I heard from all of them "no we cant help you", breakdown cover is not for accidents. we dont deal with that. Extremely disappointed and upset.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“The phone clerks were very helpful and friendly, explaining things very clearly. I was very satisfied. There are, however numerous documents one receives that relate to different aspects of the insurance which became quite confusing. It would also be useful to have a one document with a full breakdown of everything that has been paid including the amount for the initial admin fee otherwise one has to look through all the documents. Also labelling each document according to its content would help finding information more easily. Each time I've wanted to find out something about my insurance I've had to open every document.”
Helpful Report
Posted 9 years ago
Alexandre Sabas
Verified Buyer
“Very disappointing insurance! You should change your rule about having a second rider on a bike, I can't believe the minimum age for the second rider is 30 years old ! Disappointing and expensive !”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“I spoke to a helpful member of staff who dealt with everything efficiently.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“I can now ride me scooter”
Helpful Report
Posted 9 years ago
Scott Woolford
Verified Buyer
“Quote offered was the cheapest and the website easy to use.”
Helpful Report
Posted 9 years ago
Alan Herbert
Verified Buyer
“Very efficient and friendly service, and price of cover was very favourable compared with current insurer.”
Helpful Report
Posted 9 years ago
Joseph Turner
Verified Buyer
“I was recommended Lexham by the bike shop. They were comparable with the comparison websites and the chap who answered was really helpful”
Helpful Report
Posted 9 years ago
Jordan Mann
Verified Buyer
“They know what there on about and really helpful”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“The process was quick and easy”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Very good service and was the cheapest I found!! Also made some very good advertisements for other services to add onto my insurance :)”
Helpful Report
Posted 9 years ago
Sallie Kaczmarek
Verified Buyer
“The person I spoke to was very helpful and had some very good thoughts on how to make the insurance premium even cheaper....excellent service.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Polite and personal service. Competitive rates.”
Helpful Report
Posted 9 years ago
Kacey Peinado Hughes
Verified Buyer
“It was quick and easy to insure and the documents came through quickly and the representatives I spoke to on the phone were very helpful”
Helpful Report
Posted 9 years ago
Jessica Neale-Willey
Verified Buyer
“Purchased policy through go compare opted for fully comprehensive paid deposit first premium to be taken approx 3 weeks taken at 2 causing charge for being overdrawn. Policy is third party fire and theft do not understand how this has happened.”
Helpful Report
Posted 9 years ago
Chris Page
Verified Reviewer
“Lexham have been affordable and understanding given my insurance history - brilliant and reliable customer service that are understanding of the way bikers modify bikes etc.”
Helpful Report
Posted 9 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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