Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,066 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,066 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 19th January 2026

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Anonymous

Anonymous // 01/01/2019

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“With quote they gave me”

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Posted 8 years ago

“Thank you for your help with my first insurance for my first scooter . Kind Regards Ryan Barlow”

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Posted 8 years ago

“Easy to deal with - Operator knew her stuff and made the whole process strainght forward”

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Posted 8 years ago

“I understand its my own fault, however did a quote on a comparison website for 3rd party fire and thief - after speaking to the adviser I am now 3rd party on for the same price? after thinking about for a few days I may cancel it”

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Posted 8 years ago

“Lovely call staff, made a few mistakes on my online application and they helped me sort it out in no time at all! :)I”

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Posted 8 years ago

“Charged me for changing a typo to number plate only a minute after policy was taken out.(was checked straight after). Were however very quicl to assist.”

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Posted 8 years ago

“The best costumer service, help and support ever provided in U.K. Ann Black from the commercial department made me feel like having a good and old friend by supporting me and helping find the best prices in the market and recommended all suitable offers for my business. I will definitely will recommend Lexham insurance and renew all my policy's for my Van and motorbike just because Ann helped me a lot. I wish her all the best and THANKS A LOT !!!”

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Posted 8 years ago

“Great Customer service, extremely helpful and really friendly.”

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Posted 8 years ago

“Good customer service”

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Posted 8 years ago

“I waited for a recovery vehicle to collect the bike the first call out didn't arrive until an hour and a half I was standing near the bike I told the lady on the phone my battery on my phone will run out so please come right outside no one came I later got a call saying the vehicle came but didn't see you so it went when I was clearly standing outside I then was told that another recovery truck will come in an hour so I waited left my phone on charge for 30min in the police station I received a call saying the driver is 10miles away stuck in traffic they told me he will be 50min then 15minutes later I received another call saying the driver is stuck in traffic he will be 30minutes so I waited 2hours for the second call out, in total I waited 3hours and 30minute for someone to pick me up. I didn't have any money to eat or drink, I felt very disappointed and furious with the service I pay for and not only that it took 35 minutes to take me back to my address from Edmonton police station where I waiting so clearly the amount I waited for was well over the amount it should of taken. It has made me think twice about staying with lexham because of the this if I don't receive compensation and reassurance from lexham I will leave because I am still within my 14 days cancellation.”

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Posted 8 years ago

“They gave me a first class service,and a very competitive price.Thankyou”

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Posted 8 years ago

“Different options of insurance, variation of prices depending on what type of cover your after. Good advice and information given.”

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Posted 8 years ago

“Thank you very match”

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Posted 8 years ago

“Straightforward renewal process”

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Posted 8 years ago

“online insurance was a breath of fresh air.”

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Posted 8 years ago

“Easy going”

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Posted 8 years ago

“Most competitively priced insurance for the engine size my bike has, and wheni rang up about confirmation emails as I didnt gave ine in my inbox the call centre operative was very helpful.”

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Posted 8 years ago

“Easy to set up”

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Posted 8 years ago

“Called Indigo Breakdow assistance. Had the most friendly person i have ever come across in customer service. Patient, respondive and very attentive. Many thanks Don. Cyrille”

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Posted 9 years ago

“I am very happy with the serves they profided me with thank you”

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Posted 9 years ago

Lexham Insurance is rated 4.3 based on 5,066 reviews