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Lexham Insurance Reviews

4.3 Rating 5,098 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,098 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous
Verified Buyer
“It was easy to set up and once we had realised the registration number was wrong the phone call was quick and simple to get it changed”
Helpful Report
Posted 8 years ago
Bounce-Alot Ltd
Verified Buyer
“Our Insurance advisor, Sarah took care of everything and did the very best for us, no hassle and got us a great price and offered a great service.”
Helpful Report
Posted 8 years ago
Connor Fowlie
Verified Buyer
“simple to use but could have finished the My account process as part of the setup.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Everything was fine, insurance was cheap until I changed to a Suzuki GSX 125 and suddenly the price of my insurance went up to £72 yet according to two different comparison websites the insurance for my bike from Lexham should have been £40, whilst bot the cheapest option I could have gone for it was easier to swap the bike over then canceling the insurance I already had. I was not happy after sitting in the phone for an hour and a half just to be told the cheapest thing for me to do is cancel my insurance after paying£52 to swap my insurance over. Was not impressed.”
Helpful Report
Posted 8 years ago
Kieran Collins
Verified Buyer
“You was very kind, and help me through everything”
Helpful Report
Posted 8 years ago
Daniel Langston
Verified Buyer
“If you want people to engage with your market research then you should sufficiently incentivize them like competing companies companies in your sector.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Competetive online price for the insurance. On the other hand difficulties from Lexham staff to clarify some facts from previous insurer and asking me to chase it. My details provided and reference number should be satisfactory to get it.”
Helpful Report
Posted 8 years ago
Liam Crowson
Verified Buyer
“Very good price for my insurence only thing is still have received my policy: /”
Helpful Report
Posted 8 years ago
Harry Smith
Verified Buyer
“Good quote for first time”
Helpful Report
Posted 8 years ago
James Evans
Verified Buyer
“Cheap deal”
Helpful Report
Posted 8 years ago
Philip McShane
Verified Buyer
“The lady on the phone was superb, very polite, happy and very helpful. She sorted my insurance out on my new Electric Moped which many other insurers wouldn't insure. (weird as it is basically a 50cc moped) And with a good price compared to MCE who wanted my soul.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The guy on the phone was quite rude but other than that everything was pretty smooth.”
Helpful Report
Posted 8 years ago
Harry Martin
Verified Buyer
“very easy to set up”
Helpful Report
Posted 8 years ago
Yassine Benarous
Verified Buyer
“Very happy”
Helpful Report
Posted 8 years ago
Russell Colbourne
Verified Buyer
“"They are fast and helpful "”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“""I am really happy with lexham insurance great value.”
Helpful Report
Posted 8 years ago
TD
Verified Reviewer
“with lexham for just over a month, they failed to take the second payment then proceeded to cancel my insurance. they claim to have emailed me and tried calling "many times" i have proof that this infact did not happen. i verified they had my correct details. my first clue was a signed for letter (which in their defense i was away for and my housemate signed for it and i was not able to read it for a week)i phoned them but they cancelled it, and the lady i spoke to was very rude. "we sent you emails and letters and tried calling but you clearly ignored us" i decided to try another policy with them online which was accepted but then i had a voicemail (the first) saying "hi this is lexham.... if your actually going to call us back our number is....." how rude!!! attempted to charge me a cancellation fee for the previous policy. i am refusing this on the grounds that i have proof they are in the wrong, but are now requiring either full payment of the current policy or a guarantor. i am now waiting for a call back from a manger. i might also mention that i had to call 3 times as twice i was put on hold then cut off. i will update with how they finally deal with this situation but for now i am extremely unimpressed with both how some members of staff are rude and with the fact that i was riding a full day uninsured and unaware of it. yes i did also check spam folders. last email recieved was my digital signature. my itemised bill shows no calls from them and my bank notifies me (and charges me) if money was attempted to be taken but failed, i have had nothing from my bank. i am fully prepared to take this as far as lexham want to take this, but i am also fully prepared to accept an apology, a refund of the extra for starting a new policy, and my current cancelation fee wavered. a goodwill gesture for the fact i was uninsured for a day unaware and a further half day while having to sort out insurance again would be nice but unlikely. watch this space for (almost) live updates”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Gave all the information needed to make choice”
Helpful Report
Posted 8 years ago
Vishnukanth Sivasekar
Verified Buyer
“Good customer service.”
Helpful Report
Posted 8 years ago
Daniel Reed
Verified Buyer
“Fantastic service, easy online application, paid online & viewed all documents online Great thanks”
Helpful Report
Posted 8 years ago
Lexham Insurance is rated 4.3 based on 5,098 reviews
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