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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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C Myers
Verified Buyer
“Lovely call staff, made a few mistakes on my online application and they helped me sort it out in no time at all! :)I”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Charged me for changing a typo to number plate only a minute after policy was taken out.(was checked straight after). Were however very quicl to assist.”
Helpful Report
Posted 8 years ago
Dimitrios Karipidis
Verified Reviewer
“The best costumer service, help and support ever provided in U.K. Ann Black from the commercial department made me feel like having a good and old friend by supporting me and helping find the best prices in the market and recommended all suitable offers for my business. I will definitely will recommend Lexham insurance and renew all my policy's for my Van and motorbike just because Ann helped me a lot. I wish her all the best and THANKS A LOT !!!”
Helpful Report
Posted 8 years ago
Bradley Bull
Verified Buyer
“Great Customer service, extremely helpful and really friendly.”
Helpful Report
Posted 8 years ago
Mamunul Haque
Verified Buyer
“Good customer service”
Helpful Report
Posted 8 years ago
Valdrin Haxholli
Verified Buyer
“I waited for a recovery vehicle to collect the bike the first call out didn't arrive until an hour and a half I was standing near the bike I told the lady on the phone my battery on my phone will run out so please come right outside no one came I later got a call saying the vehicle came but didn't see you so it went when I was clearly standing outside I then was told that another recovery truck will come in an hour so I waited left my phone on charge for 30min in the police station I received a call saying the driver is 10miles away stuck in traffic they told me he will be 50min then 15minutes later I received another call saying the driver is stuck in traffic he will be 30minutes so I waited 2hours for the second call out, in total I waited 3hours and 30minute for someone to pick me up. I didn't have any money to eat or drink, I felt very disappointed and furious with the service I pay for and not only that it took 35 minutes to take me back to my address from Edmonton police station where I waiting so clearly the amount I waited for was well over the amount it should of taken. It has made me think twice about staying with lexham because of the this if I don't receive compensation and reassurance from lexham I will leave because I am still within my 14 days cancellation.”
Helpful Report
Posted 8 years ago
Cameron Macfarlane
Verified Buyer
“They gave me a first class service,and a very competitive price.Thankyou”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Different options of insurance, variation of prices depending on what type of cover your after. Good advice and information given.”
Helpful Report
Posted 8 years ago
Tristan Moullec
Verified Buyer
“Thank you very match”
Helpful Report
Posted 8 years ago
Matthew Hall
Verified Buyer
“Straightforward renewal process”
Helpful Report
Posted 8 years ago
Mark Lackenby
Verified Buyer
“online insurance was a breath of fresh air.”
Helpful Report
Posted 8 years ago
Aaron Faulkner
Verified Buyer
“Easy going”
Helpful Report
Posted 8 years ago
Nathan Daniel
Verified Buyer
“Most competitively priced insurance for the engine size my bike has, and wheni rang up about confirmation emails as I didnt gave ine in my inbox the call centre operative was very helpful.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Easy to set up”
Helpful Report
Posted 8 years ago
C.Milosevic
Verified Reviewer
“Called Indigo Breakdow assistance. Had the most friendly person i have ever come across in customer service. Patient, respondive and very attentive. Many thanks Don. Cyrille”
Helpful Report
Posted 8 years ago
Peter Bradford
Verified Buyer
“I am very happy with the serves they profided me with thank you”
Helpful Report
Posted 8 years ago
Robert Creighton
Verified Buyer
“By responding effectively”
Helpful Report
Posted 8 years ago
Peter Bailey
Verified Buyer
“Bought motorcycle insurance online, got the documents next day.”
Helpful Report
Posted 8 years ago
Fiona Le Ny
Verified Buyer
“When I broke down on my bike, a taxi did come to pick me up. However, the taxi driver didn't seem to have room for my bike in his taxi!- we had to move a lot of stuff, and then I had to lift the bike in myself - he didn't help me. I think you need to make sure that taxi drivers rescuing cyclists have a large vehicle that the bike will definitely fit in, that there is room for it, and that they are willing to help load the bike! If all this had been better, I would have given you 5 stars.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“one of the employees at lexham gave me false information unfortunately I was not informed of this till the next day when policy commenced and I was charged a massive premium, I'd recommend avoiding lexham as they have poor customer service and charge massive amounts of money whenever they get the chance.”
Helpful Report
Posted 8 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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