Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,066 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,066 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 19th January 2026

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Issued a policy and then cancelled it based on my occupation even though I specified everything during the quote process. Because I said I was a courier they presumed I would be using my big bike for that even though I told them I had a scooter for that. They cancelled my insurance purely on assumptions and some statistical data. Discrimination.”

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Posted 8 years ago

“Good price!”

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Posted 8 years ago

“My son missed a payment fpr the month as we had a death in the family explained to the lady she said pay £40.77 we will have you up.and running again after the payment asked when instalment is due to be told oh no just paid the debt no consideration and sympathy what so ever! He now is looking elsewhere..Awfull customer service to..fuming!”

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Posted 8 years ago

“Auto renew payment taken twice and 30% increase in premium without any prior explanation. I’ve now been told that I was undercharged last year. This is what I should have paid. Yeah right!”

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Posted 8 years ago

“It's cheap made me happy”

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Posted 8 years ago

“Easy to use, could have gotten a little more information though.”

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Posted 8 years ago

“Very quick and easy to use”

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Posted 8 years ago

“Very easy to sort online”

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Posted 8 years ago

“Great service. Never had problem with this company.”

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Posted 8 years ago

“The online application was easy. Call in customer services was good.”

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Posted 8 years ago

“Easy payment process, though I fell I have not been supplied with enough information. Whether Lexham want or do not want my information on no claims and drivers license from me personally I don't know. I have not been informed either way.”

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Posted 8 years ago

“Really easy to deal with thanks”

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Posted 8 years ago

“They were very helpful explained things very clear to me and the price was very good.”

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Posted 8 years ago

“I could talk to a person in a room and not on the phone. It makes sorting things out much easier.”

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Posted 8 years ago

“Careful consideration of my insurance problem; looked at it in a slightly different way; obtained agreement with underwriters and gave me a sensible policy & quote. Very thorough. Good job.”

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Posted 8 years ago

“Reasonable quote with realistic excesses and lovely people to deal with. Dealer gave me the wrong plate number and Lexham were brilliant at correcting it without charging me for it.”

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Posted 8 years ago

“The website is straight forward my only complaint it did not take into account I had an immobiliser and special handlebar lock made by the bike company in my quote”

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Posted 8 years ago

“Easy and reliable service, no being put on hold”

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Posted 8 years ago

“I like it”

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Posted 8 years ago

“Positive and indept help and information very pleased with Service. So far”

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Posted 8 years ago

Lexham Insurance is rated 4.3 based on 5,066 reviews