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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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St-luce Cayol
Verified Buyer
“Quik answer”
Helpful Report
Posted 8 years ago
Michael Clark
Verified Buyer
“You are a good”
Helpful Report
Posted 8 years ago
Daniel Dawkins
Verified Buyer
“After speaking to other insurance companies even my original insurance company to renew with them with a new policy who gave the impression they didn't want my business I decided to check out other companies on line! Your sales lady Charlie was very helpful with all the questions I had! My only grumble but this isn't your fault is I've had 11.5 months of claim free insurance but sold my bike so the old policy was cancelled & lost my 1 year no claim which has cost me dearly on my new cover on my 125cc bike!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Excellent service. Good at listening and explaining the product. Stress free”
Helpful Report
Posted 8 years ago
Rob M
Unverified Reviewer
“Please do not use this company! Despite me never indicating that I was open to an auto-renew policy, they've gone and done it anyway and are now charging me over £100 pounds in cancellation fees!”
Helpful Report
Posted 8 years ago
Honda Nc700s
Unverified Reviewer
“Well, I don't really know all this fuss about lexham or other cheap insurance companies. After reading all those negatives I was really afraid when I bought my insurance at lexham (had no other choice since I'm not originally from UK and they were the only ones that gave me a reasonable price lol - irony) today I had to cancel my insurance as I'm moving back to my home country and the bike is getting exported. I was reading comments regarding changing anything to do with the policy etc. And I was getting worked up on how much it is going to cost me :(( Turned out that after calling a lovely gal Terry from lexham, I was informed that my policy that is a loan agreement will just be canceled and there nothing that I owe to them, though no refund as it was month to month instalments, just my direct debit would be canceled. Thumbs up to Terry, lady with a really nice voice for being very informative. Give her a raise!”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Very helpful and professional, helped me out in no time!”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Very easy and helpful”
Helpful Report
Posted 8 years ago
Casey W
Unverified Reviewer
“Easy to talk to very helpful ....”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“So far so good; service has been fab and the longest I've waited for the phone to be picked up is just under 1 minute. Very helpful”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Easy to start - Easy to cancel when needed - really friendly staff - great experiance”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“They answer the phone immediately - you don't have to hold for hours unlike other insurance companies!!!”
Helpful Report
Posted 8 years ago
Jose
Unverified Reviewer
“I wait for my recover 2:30 hours they said that they have my address and then they have another address so it is not the service that I expect from this company. I am with this insurance since 2013 I never call for recover and when I call make me wait 2:30 minute. I am so disappointed with it.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Very helpful and are quick to reply”
Helpful Report
Posted 8 years ago
Sepehr Nowrouz
Unverified Reviewer
“Customer service was excellent from Charlene, she got me the most competitive quote for a Commercial Van. Very happy with the outcome and service from this company. Don't think twice about anywhere else.”
Helpful Report
Posted 8 years ago
Jonathan Bellis
Verified Buyer
“Nice friendly people who helps there customers”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Great cover”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Uwjehbrbbr”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Made it all so easy and quick!”
Helpful Report
Posted 8 years ago
Nicu Gradinariu
Verified Buyer
“Lexham Insurance is trying to pull every penny from your pocket. I asked them to modify a letter from the registration number of my motorbike and they charged me with £35. And its all premeditated from the beginning, so be careful with them.”
Helpful Report
Posted 8 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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