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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous
Verified Buyer
“Quick quote and online forms.”
Helpful Report
Posted 7 years ago
Alexandru Covrig
Verified Buyer
“I have a problem with the insurance, I checked if it is assured on askmid and does not show me assured what is going on?”
Helpful Report
Posted 7 years ago
Fred
Unverified Reviewer
“Asked for a quote for excess protection got logon details but no quote”
Helpful Report
Posted 7 years ago
Phillip Swarbrick
Verified Buyer
“Compared to other brokers/insurance companies you made the process easier as we had tried at least another six companies. Bemoto we very helpful but were not specialised enough. I have hearing loss and those on the phone were understanding of that. There was some verbatim talking on the phone which is mandatory for you but needs to be clear on the phone. If all of that is available via email then that would be better for deaf people. It didn't matter how much I told a PPI company recently they would not change the way they communicated with me. The customer portal was great although it was lucky that I heard, when told, my password. If it wasn't for the Quadro4 importer, Shirely Pattison, I would not have found an insurance company that would cover all three of us because it is a waste with just myself on the insurance. It is expensive but when broken down to a monthly basis but the fact that it covers all three of us and it means that my wife especially can start to ride it. When I last spoke to a member of staff, I inquired if I could add a motorbike to the policy in the future. It wasn't declined outright but it may be worth you expanding into that part of the market. Being that it has been a difficult process finding the right insurance for the Quadro 4, it may be worth you advertising amoungst the UK dealers. However it didn't help that we didn't have NCB with motorcycle insurance. My son, now that he is 21, will be getting his full motorbike licence so I don't know if that will affect the Quadro 4 insurance.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“It was easy to set up and once we had realised the registration number was wrong the phone call was quick and simple to get it changed”
Helpful Report
Posted 7 years ago
Bounce-Alot Ltd
Verified Buyer
“Our Insurance advisor, Sarah took care of everything and did the very best for us, no hassle and got us a great price and offered a great service.”
Helpful Report
Posted 7 years ago
Connor Fowlie
Verified Buyer
“simple to use but could have finished the My account process as part of the setup.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Everything was fine, insurance was cheap until I changed to a Suzuki GSX 125 and suddenly the price of my insurance went up to £72 yet according to two different comparison websites the insurance for my bike from Lexham should have been £40, whilst bot the cheapest option I could have gone for it was easier to swap the bike over then canceling the insurance I already had. I was not happy after sitting in the phone for an hour and a half just to be told the cheapest thing for me to do is cancel my insurance after paying£52 to swap my insurance over. Was not impressed.”
Helpful Report
Posted 7 years ago
Kieran Collins
Verified Buyer
“You was very kind, and help me through everything”
Helpful Report
Posted 7 years ago
Daniel Langston
Verified Buyer
“If you want people to engage with your market research then you should sufficiently incentivize them like competing companies companies in your sector.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Competetive online price for the insurance. On the other hand difficulties from Lexham staff to clarify some facts from previous insurer and asking me to chase it. My details provided and reference number should be satisfactory to get it.”
Helpful Report
Posted 7 years ago
Liam Crowson
Verified Buyer
“Very good price for my insurence only thing is still have received my policy: /”
Helpful Report
Posted 7 years ago
Harry Smith
Verified Buyer
“Good quote for first time”
Helpful Report
Posted 7 years ago
James Evans
Verified Buyer
“Cheap deal”
Helpful Report
Posted 7 years ago
Philip McShane
Verified Buyer
“The lady on the phone was superb, very polite, happy and very helpful. She sorted my insurance out on my new Electric Moped which many other insurers wouldn't insure. (weird as it is basically a 50cc moped) And with a good price compared to MCE who wanted my soul.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The guy on the phone was quite rude but other than that everything was pretty smooth.”
Helpful Report
Posted 7 years ago
Harry Martin
Verified Buyer
“very easy to set up”
Helpful Report
Posted 7 years ago
Yassine Benarous
Verified Buyer
“Very happy”
Helpful Report
Posted 7 years ago
Russell Colbourne
Verified Buyer
“"They are fast and helpful "”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“""I am really happy with lexham insurance great value.”
Helpful Report
Posted 7 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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