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Lexham Insurance Reviews

4.3 Rating 5,098 Reviews
84 %
of reviewers recommend Lexham Insurance
4.3
Based on 5,098 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Easy to use. Direct talk with an agent helped. The website was very good and the insurance cost was at a very competitive rate
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Posted 8 years ago
Very good price
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Posted 8 years ago
Your Company is reliable but one thing I disagree with is the 2% extra you charge on my credit card as it goes though the same as a debit card I know this as my daughter work for a high street bank
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Posted 8 years ago
Spoke to both an English man & lady so easy to understand, gave me a great price for my daughters moped insurance, lovely & chatty, documents sent instantly whilst still on phone, perfect service
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Posted 8 years ago
Very helpful and polite people to deal with, that's why I stick with them for my motorcycle insurance.
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Posted 8 years ago
The person I spoke to was very good and explained everything about my policy in detail.
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Posted 8 years ago
Quick n easy no hassle
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Posted 8 years ago
Excellent customer service even when a minor error were made they still honoured what they said, this is a sign of excellent customer service. Highly recommended.
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Posted 8 years ago
i have not yet received the email with the confirmation that I completed the insurance . I have screen grab of the confirmation. i have been waiting now for 3 days
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Posted 8 years ago
Answered quickly and helped
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Posted 8 years ago
Kept to their original price
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Posted 8 years ago
Grate place for bike insurance
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Posted 8 years ago
I QUITE FRANKLY FIND IT DIFFICULT TO BELIEVE THAT EVEN IF I SELL MY MOTORCYCLE OR CANCEL MY INSURANCE THAT I STILL HAVE TO PAY THE FULL INSURANCE PRICE AS YOU CLASS THIS AS SOME KIND OF LOAN !!!!!!°
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Posted 8 years ago
I'm all legal now at the right price and not been ripped off like other insurances
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Posted 8 years ago
Very helpful staff, Sarah and her colleagues, saved me £1000.00!!! on my premium, whats not to like?
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Posted 8 years ago
They made the process of taking out a cycle recovery policy very easy.
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Posted 8 years ago
Quick quote and online forms.
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Posted 8 years ago
I have a problem with the insurance, I checked if it is assured on askmid and does not show me assured what is going on?
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Posted 8 years ago
Asked for a quote for excess protection got logon details but no quote
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Posted 8 years ago
Compared to other brokers/insurance companies you made the process easier as we had tried at least another six companies. Bemoto we very helpful but were not specialised enough. I have hearing loss and those on the phone were understanding of that. There was some verbatim talking on the phone which is mandatory for you but needs to be clear on the phone. If all of that is available via email then that would be better for deaf people. It didn't matter how much I told a PPI company recently they would not change the way they communicated with me. The customer portal was great although it was lucky that I heard, when told, my password. If it wasn't for the Quadro4 importer, Shirely Pattison, I would not have found an insurance company that would cover all three of us because it is a waste with just myself on the insurance. It is expensive but when broken down to a monthly basis but the fact that it covers all three of us and it means that my wife especially can start to ride it. When I last spoke to a member of staff, I inquired if I could add a motorbike to the policy in the future. It wasn't declined outright but it may be worth you expanding into that part of the market. Being that it has been a difficult process finding the right insurance for the Quadro 4, it may be worth you advertising amoungst the UK dealers. However it didn't help that we didn't have NCB with motorcycle insurance. My son, now that he is 21, will be getting his full motorbike licence so I don't know if that will affect the Quadro 4 insurance.
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Posted 8 years ago
Lexham Insurance is rated 4.3 based on 5,098 reviews