LG Reviews

1.2 Rating 252 Reviews
4 %
of reviewers recommend LG
1.2
Based on 252 reviews
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LG 1 star review on 7th May 2024
Mari Duque
LG 1 star review on 29th April 2024
Abdulrahim
LG 1 star review on 29th April 2024
Abdulrahim
LG 1 star review on 27th April 2024
Ruth Honick
LG 1 star review on 18th April 2024
Russell Harvey
LG 1 star review on 18th April 2024
Russell Harvey
LG 1 star review on 18th April 2024
Russell Harvey
25
Anonymous
Anonymous  // 01/01/2019
Attempting to access wash options like soak and presoak is an existential nightmare. Documentation literally says “Select the desired option after selecting the desired cycle and settings”. Really? Why can’t you give me the actual navigation path for my desired option instead of making me invoke the endlessly irritation hunt-and-peck method? After which I STILL could not find the “presoak” option. Will never buy another LG appliance.
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Posted 2 weeks ago
I just had a new LG side by side refrigerator delivered, I plugged it in and proceeded Togo through the user manual, there seems to be two different models of this side by side refrigerator but the manual only shows one models temp setting and no information for the other, (the one I purchased) I have tried looking online and get nothing, frustrating.
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Posted 1 month ago
It's a shame my 50 inch LG TV finally kicked the bucket I decided to buy myself a 70 inch my wife loves the picture so much then we decided to go with LG again I did however personally replace the LED strips in our old 50 inch so we put it in the bedroom I want to register the product which only gives you 10 days to do so and I read down in the bottom arbitration notice there is no way I was going to keep it TV that had to make me go through arbitration to get it fixed however since I did buy this TV and it came with a two year warranty rather than one I decided to double check with Costco to see if they're the ones that will fix it over LG I did let the person know their phone call was also being recorded so he was very careful with his words after an hour talking to supervisors he told me they will call me back can they get 4 hours later unfortunately it wasn't news I wanted to hear their agreement with TV manufacturers for the extra year warranty is through LD end unfortunately if there was a problem I would need to go through their arbitration this supervisor from Costco was fantastic to me to try the TV out for 60 days but me sure if I didn't want it I brought it back within 90 today's He recommended some other TV brands Samsung was a very popular model with great sound quality and if I'm not satisfied with my LG TV to offset the cost they're going to send me $100 Costco gift card and I can keep it even if I decide to keep the LG TV Booooooo and shame on you LG I have no idea you are in this much hot water with your refrigerators and you're class action lawsuit unfortunately because of this you just lost yaaaaaa Costco you have a loyal customer for life I would mention the supervisor's name but I definitely don't want them getting in trouble And I will be honest LG is only getting two stars because of my previous experience with my 50 inch TV Never mind after talking to LG's customer service they're getting one star
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Posted 1 month ago
Terrible customer service. Bought a $3,000 fridge a couple of months ago. Freezer top drawer not opening. Called customer service, waited one hour to talk to a live person. Was told « no representative available, will call you within 24 hours ». Unbelievable . Impossible to talk to customer service for support. Don’t buy LG
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Posted 2 months ago
So just felt I should let people know we bought a lg gas stove and it’s still under warranty, but they won’t replace the knobs on the stove say it’s a cosmetic issue not warranty? So don’t clean your knobs the lettering wears off which I feel is a steer concern you don’t know high med low I will never purchase another LG product in my life if this is how they treat people. Ohh forgot to mention they offered me 30% off for me to purchase five new knobs at I believe $65 per knob, so parts are over priced as well good by LG!
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Posted 4 months ago
This is the worst company trading to date !! Use at your peril …. I will never buy another LG product EVER !!!!! Customer service is beyond a joke!!! Products to not last and their warranty’s means absolute Jack !!! DO NOT BUY FROM LG ……
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Posted 10 months ago
LG is rated 1.2 based on 252 reviews