Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.55

4.6 Rating 17,879 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Confusing, my first order was not paid but appears in my account as placed”

Helpful Report

Posted 3 months ago

Hi, Thank you for your review. As soon as you place an order (even unpaid) it will show in your account. It will show as "Open / unpaid" and will cancel itself after a few days if there is no payment. Please fo not hesitate to contact us if you have any questions. Kind regards, Life Extension Europe team

Posted 3 months ago

“demasiado complego el tema del pago y movimiento de pantallas”

Helpful Report

Posted 3 months ago

Si tiene dudas porque le parece complejo algún paso puede hacer el pedido por teléfono Atención al cliente

Posted 3 months ago

“The Card payment method doesn’t work using your personal laptop.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your review. We are sorry to hear that there had been problems with the payment via our payment provider. Please do not hesitate to contact us in case your need any help with payments. Please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 3 months ago

“Faltan productos, muchos productos agotados”

Helpful Report

Posted 3 months ago

Los productos que faltan es una cuestión de normativa europea ajena a nosotros. Los productos que están sin stock temporales en casi todos los casos se reponen en pocas semanas Atención al cliente

Posted 3 months ago

“non c'è il posto dove mettere il codice sconto voucher”

Helpful Report

Posted 3 months ago

Ciao, Grazie per la tua recensione. Non appena procedi al pagamento troverai la possibilità di inserire il buono sotto l'importo totale. Cordiali saluti, Team Life Extension Europe

Posted 3 months ago

“I don't know how to rate this product because I haven't received it yet, even though I ordered it more than over a week ago. The delivery company marked it as 'out for delivery' yesterday, but it was never delivered, and today they didn’t even attempt to deliver it.”

Helpful Report

Posted 3 months ago

Hello, We are sorry to hear that you haven't received your order yet. Please don't hesitate to reach out to our customer support team in order get help with this delivery. Best regards, Life Extension Europe Team

Posted 3 months ago

“Nicht gut bei Fructoseintoleranz, schade, aber Maltodextrin als Inhaltsstoff kann man nicht vertragen.”

Helpful Report

Posted 3 months ago

Hallo, vielen Dank für Ihre Rückmeldung. Es tut uns leid zu hören, dass das Produkt bei Ihrer Fructoseintoleranz nicht gut verträglich ist. Gerne können Sie sich an unsere Gesundheitsberater und Produktspezialisten wenden um vielleicht eine Alternative zu finden. Mit freundlichen Grüßen, Life Extension Europe Team

Posted 3 months ago

“Hi, I had an error in previous identical order and lost my bonus points. Is it possible to redeem my points from cancelled order? Thanks”

Helpful Report

Posted 3 months ago

Hello, Thank you for reaching out. We're sorry to hear about the issue, please contact our customer support team directly in order to help you getting the points back. Thanks Kind regards, Life Extension Europe team

Posted 3 months ago

“228 / 5.000 I recently ordered the magnesium "Neuro mag" L-threonate, it is so acidic (I'm tough) that it is inedible. The fact that the container is filled to around 20% of its volume is also an absolute disgrace! NEVER again!”

Helpful Report

Posted 3 months ago

Dear customer, The product content is the product content. Why is relevant if this is 20% or 80% inside the bottle? Bottle size is driven by LABEL, not product content. Regarding other comments, we have a satisfaction guarantee policy if you write directly us instead here in Reviews.

Posted 3 months ago

“had to pay freight charges”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. Shipping costs are fixed, with half of them being paid by us and only a portion being passed on to you. Shipping is free for orders over €69 or as Premier customer. Please feel free to contact our customer service team via this link: https://www.lifeextensioneurope.com/contact in order to get more information. Thanks Kind regards, The Life Extension Europe team .

Posted 3 months ago

“Hello and thank you for creating supplement that truly are made with quality and are still affordable. But I have to give feedback about your website: It was working very poorly/ slowly while I was scrolling options and choosing products. Perhaps the reason is because it is the last evening of your January sale but if not, this could be a thing you want to look into, how to make your website work with normal loading speeds : I”

Helpful Report

Posted 3 months ago

Hello, Thank you for your feedback and for acknowledging the quality and affordability of our supplements. We’re sorry to hear that you experienced issues with our website's performance. We understand how frustrating it can be when things don’t work smoothly, especially during a sale. Your comments are invaluable, and we passed it in to out IT and development department. Best regards, Life Extension Europe team

Posted 3 months ago

“No possible to submit to another place like a locker or Store if you are not At home. Very difficult delivery”

Helpful Report

Posted 3 months ago

Hi, Thank you for your review. At the moment we cannot ship directly to pick up places, but are working to offer it in the future. But if you choose UPS as delivery company you are able to change the delivery to an access point or add a comment that f.e. they can deliver it to a neighbor. Kind regards, Life Extension Europe team

Posted 3 months ago

“Your web page is extremely slow. Checked WIFI on other sites and it works perfect. Apart from that: Excellent products and very good January discount. I will recommend this site for others - but you really need to do something with your web page. Thank you.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your review. Happy to hear that you like our products. We are sorry to hear that you are not happy with the new website, we have forwarded your comments to our development department. Kind regards, Life Extension Europe team

Posted 3 months ago

“Il sistema non trova la città corrispondente al cap. Es. per il cap 36030 la città corrispondente dovrebbe essere Sarcedo, ed invece inserisce Thiene.”

Helpful Report

Posted 3 months ago

Salve Siamo spiacenti ma il nostro sistema ha avuto dei problemi tecnici. I colleghi hanno risolto il problema e addesso tutto dovrebbe funzionare come dovrebbe. Ci scusiamo per l'inconveniente Saluti Life Extension Europe

Posted 3 months ago

“A very difficult website to find anything. The search box does not work on the home page. Eventually found the omega 3 gummies but then the payment by credit card would not work. (and the address box demands a house number when we have only a name. Hope you will find these comments helpful and enable you to make the website more user friendly. Thanks”

Helpful Report

Posted 3 months ago

Hi, Thank you for your review. We are sorry to hear that you are not happy with the new website, we have forwarded your comments to our development department. There was a bug in the system effecting the address fill out, but its fixed now and all should work fine again. Kind regards, Life Extension Europe team

Posted 3 months ago

“Probleme mit der Zahlung KLARNA”

Helpful Report

Posted 3 months ago

“Niacin 500 mg caused a huge all-over-the-body flush which lasted for over 2 hours. Although the website mentions it, precautions should be taken.”

Helpful Report

Posted 3 months ago

Niacin in the form of Nicotinic acid like this always produces this effect, actually any Niacin which doesnt say 'No Flush' or specifically is 'Niacinamide' As you say even our website mentions it, so we really dont understand your score. Customer Care

Posted 3 months ago

“VUESTRA NUEVA WEB NO ES CLARA A LA HORA DE COMO TOMAR EL SUPLEMENTO Y TAMPOCO NO SE VE LAS CONTRAINDICACIONES DEL PRODUCTO.”

Helpful Report

Posted 3 months ago

Lamentamos decir que esto no es cierto. Si no sabe localizar dónde está la posología, que está sencillamente en 'Contenido del producto' y luego debajo de la tabla nutricional, sólo tiene que escribirnos y se lo indicamos amablemente. Casi ningún producto nuestro tiene como tal contraindicaciones igual que tampoco lo tienen la mayoría de alimentos. Atención al cliente

Posted 3 months ago

“Seria estupendo fuesen mas ágiles en la preparación y envío de pedidos”

Helpful Report

Posted 3 months ago

Lamentamos que está revisión no se atiene mucho a la situación real con sus pedidos en particular, ya que prometemos enviar en unas 24/48 horas laborables y sus dos ultimos pedidos tras el periodo de Navidad se han enviado en 48 horas laborables. Máxime cuando usted es un mayorista y un mayorista puede esperar un retraso algo superior en ciertas ocasiones. Atención al cliente

Posted 3 months ago

“Confusing website for first time use, ended up creating a failed order without my payment details being taken, I transferred to using a desktop and it was then easier.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your review. We are sorry to hear that you had problems with the new website, we have forwarded your comments to our development department. Kind regards, Life Extension Europe team

Posted 3 months ago

Life Extension Europe is rated 4.6 based on 17,879 reviews