Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 23,490 Reviews

90 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Italiano

Español

Nederlands

“Soooooo difficult to use this e.shop, payments not confirming, no place to change or add a phone number, and etc. Probably second and the last time to buy here. Sorry.”

Helpful Report

Posted 2 months ago

Hi Austeja, Thanks for your feedback. We’re sorry to hear about the difficulty with the e-shop and payment confirmations. We can help you update or add your phone number, and assist with completing the order. Our customer care team will contact you shortly to help you further. Kind regards, Team Life Extension Europe

Posted 2 months ago

“homepage reagiert sehr langsam!”

Helpful Report

Posted 3 months ago

Hallo PROF, es tut uns leid, dass die Homepage langsam reagiert. Wir prüfen das umgehend mit unserem technischen Team. Wir melden uns mit einem Update. Liebe Grüße, Team Life Extension Europe

Posted 3 months ago

“deutsch fehlt etwas”

Helpful Report

Posted 3 months ago

Hallo Stefan, vielen Dank für dein Feedback. Es tut uns leid, dass Deutsch etwas fehlt. Wir arbeiten daran und freuen uns über konkrete Anmerkungen, damit wir unseren Service verbessern können. Liebe Grüße, Team Life Extension Europe

Posted 3 months ago

“poor visualization”

Helpful Report

Posted 3 months ago

Hi Massimo, Thanks for sharing your feedback. We’re sorry the visualization was poor. We’ll look into it and our team will reach out to assist you. Warm regards, Team Life Extension Europe

Posted 3 months ago

“Ordering from mobile was a mission impossible, you need to test properly. Got lots of 403 Forbidden errors. Then i ordered from Desktop. Experience was good, although in the confirmation email, the billing address was wrong (showed shipping address). In my case i put in 2 different addresses.”

Helpful Report

Posted 3 months ago

Hi Dominic, Thanks for sharing your experience. We’re sorry you faced 403 Forbidden errors on mobile and the billing address issue on desktop. We’d like to help resolve this. Our support team will reach out to assist with the mobile access problems and to correct the billing/shipping address details on your order. Warm regards, Team Life Extension Europe

Posted 3 months ago

“xxxxxxx”

Helpful Report

Posted 3 months ago

Hi Heidi, Thanks for sharing your thoughts. If you’d like, our support team can discuss your experience and share any available information on the products and their use. We’re here to help you feel confident about what you’re taking, and we’re happy to review or clarify anything you’d like. Warm regards, Team Life Extension Europe

Posted 3 months ago

“i signed up for the newsletter and account, cause there was a Pop up with 15% and free shipping if i would sign up for the newsletter But in the order process nothing appeard !!!!”

Helpful Report

Posted 4 months ago

Thanks for letting us know. We’re sorry the promo didn’t apply during checkout. We’ll look into this and help resolve it. Our support team will contact you to assist you directly as soon as possible. Kind regards, Team Life Extension Europe

Posted 3 months ago

“I made a mistake during my order and I tried to contact customer service. No reply so far”

Helpful Report

Posted 4 months ago

We're sorry you didn’t get a reply yet. We want to help. Our support team will contact you to assist you directly as soon as possible. Kind regards, Team Life Extension Europe

Posted 4 months ago

“No se puede pagar con PayPal.”

Helpful Report

Posted 4 months ago

Lamentamos las molestias con PayPal. Estamos investigando por qué no se puede completar el pago y tomaremos medidas para solucionarlo cuanto antes. Nuestro equipo de atención al cliente se pondrá en contacto con usted en breve para ayudarle. Gracias por avisarnos y por tu paciencia. Un cordial saludo, Equipo Life Extension Europe

Posted 4 months ago

“This time I have no idea, how many days the shipping last and the place, where to pick up the delivery!”

Helpful Report

Posted 4 months ago

Hi marju, We’re sorry for the confusion about shipping timings and pickup location. We’ll look into this and provide you with the tracking details and the nearest pickup point. A member of our customer care team will reach out to assist you further. Kind regards, Team Life Extension Europe

Posted 4 months ago

“too less information, no chance to change the language from netherlands to english or german”

Helpful Report

Posted 4 months ago

Hi Ole, Sorry to hear you found the information lacking and that changing the language from Dutch to English or German was difficult. We’ll pass this feedback to our team to improve the language options and visibility of language settings. A member of our customer care team will reach out to assist you further. Kind regards, Team Life Extension Europe

Posted 4 months ago

“The shopping cart does not keep my preferences”

Helpful Report

Posted 4 months ago

Hi Stella, Thanks for your feedback. We’re sorry the shopping cart isn’t saving your preferences. Our customer service dept will contact you shortly to help you further. Kind regards, Team Life Extension Europe

Posted 4 months ago

“I was waiting for a coupon that never came. I ordered without the discounts. not p[leased about that.”

Helpful Report

Posted 4 months ago

Hello Lisa, We’re sorry you didn’t receive the coupon and were not pleased with the price. Our customer care team will reach out to you shortly to help you further Kind regards, Team Life Extension Europe

Posted 4 months ago

“Den bestellvorgang habe ich als sehr kompliziert empfunden. Die liefergebühr von 7 € erachte ich als übertrieben, zumal in der Black week Woche. Bin gespannt, ob das Produkt hält was Life Extension verspricht.”

Helpful Report

Posted 5 months ago

Hallo Karin, vielen Dank für Ihr Feedback. Es tut uns leid, dass der Bestellvorgang als kompliziert empfunden wurde und die Liefergebühr Sie stört. Unser Kundenservice wird sich in Kürze mit Ihnen in Verbindung setzen, um Ihnen weiterzuhelfen. Herzliche Grüße, Team Life Extension Europe

Posted 5 months ago

“15 ℅ Rabatt für Newsletter hat nicht funktioniert! Irreführende Werbung.”

Helpful Report

Posted 5 months ago

Es tut uns leid, dass der Newsletter-Rabatt nicht funktioniert hat und Sie ihn als irreführend empfinden. Gern prüfen wir den Fall und klären, ob eine Anpassung möglich ist. Bitte nennen Sie uns Ihre Bestellnummer oder die betroffene Produktseite, damit wir das schnell prüfen können. Ein Mitglied unseres Support-Teams wird sich zeitnah bei Ihnen melden. Herzliche Grüße, Team Life Extension Europe

Posted 5 months ago

“No me dejaba acceder con mi usuario y contraseña habitual”

Helpful Report

Posted 5 months ago

Hola Javier, Lamentamos que no puedas acceder con tu usuario y contraseña habitual. Vamos a revisar el acceso y ayudarte a solucionarlo lo antes posible. Un equipo de nuestro soporte te contactará para asistirte. Saludos cordiales, Equipo Life Extension Europe

Posted 5 months ago

“this is now the 4th or 5th time that, when placing an order on line, the order processing get stuck at the stage when I am supposed to fill in my credit car details. which means I have to start again and place the same order which then is being processed as should be except that in the meantime I have "lost" the bonus points that I had selected when placing the initial order. What happens is that the bonus points are actually carried forward by the system and they appear again in my account details next time I am connecting to your site but the point is : I cannot benefit from these bonus points as it seems the system is designed to prevent using them. Specifically today I have been prevented to use 19 bonus points i.e. 19 euros !”

Helpful Report

Posted 5 months ago

Dear LEVEQUE, Thank you for your feedback. We sincerely apologize for the issues you've encountered during the order process and the frustration it has caused, particularly regarding the bonus points. Your experience is important to us, and we understand how valuable those points are when making a purchase. We are continuously working to improve our online experience, and your insights will help us address these issues. Our customer support team will reach out to assist you further. Warm regards, Team Life Extension Europe

Posted 5 months ago

“What happens with Life Extension Europe? I need Neuro-Mag (magnesium L-Threonate), Resveratrol Elite and Pregnenolone, but there is not any! I need use them regularly. How can I trust in Life Extension Europe if you are not effective in your business?”

Helpful Report

Posted 5 months ago

Dear Sheila, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the unavailability of Neuro-Mag, Resveratrol Elite. Please note that Pregnenolone cannot be sold in the EU If you need further assistance, please don't hesitate to reach out to our customer support team. Warm regards, Team Life Extension Europe

Posted 5 months ago

“Too many items out of stack that I have had to order from elsewhere - you are losing business guys~!!!”

Helpful Report

Posted 5 months ago

Dear Paul, Thank you for your feedback. We're sorry to hear that you encountered issues with stock availability. We understand how important it is to have access to the products you need and are actively working to improve our inventory management. We appreciate your patience and hope to serve you better in the future. Warm regards, Team Life Extension Europe

Posted 5 months ago

“MUCHO LIO CON LOS PEDIDOS”

Helpful Report

Posted 5 months ago

Querida Marta, Gracias por tu comentario. Lamentamos que hayas tenido problemas con tus pedidos, y entendemos lo frustrante que puede ser. Nuestro objetivo es mejorar y facilitar la experiencia de nuestros clientes, así que tomaremos en cuenta tus comentarios para cuidar mejor de todos nuestros usuarios en el futuro. Si necesitas asistencia inmediata, no dudes en contactar a nuestro equipo de atención al cliente. Saludos cordiales, Equipo Life Extension Europe

Posted 5 months ago

Life Extension Europe is rated 4.5 based on 23,490 reviews