Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 19,133 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

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“This was my first order, i created an account for it to receive the 15% coupon but when i tried to apply it it said i dont fulfill the requirements although all requirements listed are 1. first order and 2. newly registered of which both were applicable to my situation. i had to pay full price and shipping even though i specifically signed up for the coupon and met the requirements stated in the coupon email.”

Helpful Report

Posted 2 months ago

Hello Daniel, We're truly sorry to hear about the trouble you experienced with the coupon application. It's frustrating when things don't go as planned, especially when you were looking forward to taking advantage of the offer. We recommend reaching out to our Customer Service team, as they can assist you in resolving any issues related to your account and the coupon. Thank you for bringing this to our attention, and we appreciate your understanding as we work to make things right. Best regards, The Life Extension Europe Team

Posted 2 months ago

“Shipping too expensive to uk”

Helpful Report

Posted 2 months ago

Hello Ben, We appreciate your feedback regarding the shipping costs to the UK. We understand that shipping expenses can feel significant, and we're continuously looking for ways to improve our service and make it more affordable for our valued customers. Thank you for sharing your thoughts, as they help us enhance our offerings. If you have any further concerns or suggestions, please don't hesitate to reach out. Best regards, The Life Extension Europe Team

Posted 2 months ago

“Product very good but still waiting to receive my order .Supposed to come tomorrow.Delivery times far too long”

Helpful Report

Posted 2 months ago

Hello Geraldine, Thank you for your review. We're glad to hear that you find the product to be very good, but we understand that waiting for your order can be frustrating. Delivery times can sometimes be longer than expected, and we appreciate your patience during this process. If you have any further concerns, please don't hesitate to reach out to our Customer Service team for assistance. Thank you for your feedback! Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Ha tardado más de una semana en llegar. Esto. O pasa con otras empresas.”

Helpful Report

Posted 2 months ago

Buenos días, a España en algunos casos el pedido podría tardar ligeramente más de una semana. Recuerde que somos una empresa holandesa. Sentimos que no haya sido consciente antes de ordenar que es un envío internacional y nos penalice por ello. Atención al cliente Life Extension Europe

Posted 2 months ago

“Poor”

Helpful Report

Posted 2 months ago

Hello Kathirkhanta, We’re sorry to hear that your experience did not meet your expectations. We understand that issues like this can be quite frustrating. Your feedback is valuable to us, and we strive to improve our services continuously. If you could reach out to our Customer Service team, they will be happy to assist you in resolving any concerns you may have. Thank you for sharing your thoughts with us. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“does not let me use my promotion code because not all criteria are meet but doesn't say wich ones”

Helpful Report

Posted 2 months ago

Hello Agnese, We apologize for the frustration you've encountered with your promotion code. To assist you further, we recommend reviewing the terms and conditions on our website or contacting our Customer Service team directly. They can help clarify any issues and ensure you’re able to apply your promotion successfully. Thank you for your feedback, and we appreciate your understanding. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“I did not receive the 10 discount for signing up”

Helpful Report

Posted 2 months ago

Hello Caroline, We apologize for the confusion regarding the discount for signing up. Occasionally, there can be technical issues that prevent the promotion from applying correctly. Please feel free to reach out to our Customer Service team, and they will be glad to assist you with this matter. Thank you for your feedback, and we appreciate your understanding. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Als ik een betelling doe via een afhaalpunt, moeten men in dit afhaalpunt steeds zoeken naar mijn pakket. MIJN NAAM STAAAT NOOIT VERMELD OP HET PAKKET; Verder vind ik het onbegrijpelijk dat Life extension EUROPE niet eens een site kan aanbieden in de Nederlandse taal”

Helpful Report

Posted 2 months ago

Hello Ria, We’re sorry to hear about the issues you've faced with your order pickup. We understand how important it is for packages to be easily identifiable, and we appreciate your feedback regarding the labeling process. Additionally, we recognize the need for a Dutch version of our website and your input is invaluable as we continually strive to improve our customer experience. Thank you for sharing your thoughts, and we hope to enhance your experience in the future. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Trying to redeem bonus points emptied the shopping cart. Looks like a bug.”

Helpful Report

Posted 2 months ago

Hello Thomas, We sincerely apologize for the frustrating experience you had while trying to redeem your bonus points. It sounds like a bug, and we appreciate you bringing this to our attention. Our team is always striving to enhance the shopping experience, and your feedback is invaluable. If you continue to encounter issues or need further assistance, please don't hesitate to contact our Customer Service team. Thank you for your understanding, and we hope to provide a smoother experience in the future. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Problems with Pay Pal they requested that I should update my Payment method whiched I already have done. The point of using Pay Pal is to feel secure I changed my Payment mehod to Card”

Helpful Report

Posted 2 months ago

Hello Jan, We're sorry to hear about the issues you encountered with PayPal. We understand the importance of having secure payment options, and we appreciate you taking the time to update your payment method. If you continue to experience any difficulties, please don't hesitate to reach out to our Customer Service team for assistance. Thank you for your feedback, and we hope to improve your experience with us soon. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Difficulty to redeem earned bonus points”

Helpful Report

Posted 2 months ago

Hello Marios, We're sorry to hear you've had difficulty redeeming your bonus points. We understand this can be frustrating and want to assure you that we're here to help. If you need additional assistance or more information about the process, please don't hesitate to contact our customer service team. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“No home delivery happened.no phone contact despite customer was waiting. Leaving the package 5 km from home, no train possible. Walking. . Mondiale relay was only 300 m from my home. Don’t trust UPS FOR DELIVERY.!”

Helpful Report

Posted 2 months ago

Hello Anneli, We are very sorry that you did not receive your package as expected and that you received a lack of communication from the delivery company. We understand this can be frustrating, especially considering the distance you had to travel. We encourage you to contact our customer service team, who are available to help you resolve this issue. Best regards, The Life Extension Europe Team

Posted 2 months ago

“Este producto no se puede adquirir en España, fuera de la página de LifeExtension. Hay que pagar portes excesivos.”

Helpful Report

Posted 2 months ago

Hola, los portes en nuestros pedidos son gratuitos desde 69 euros, y sólo 7 euros en pedidos inferiores. Si es cliente Premier TODOS los pedidos con envío estándar tienen envío gratis Atención al cliente

Posted 2 months ago

“Had to add a number to the street delivery address but we as well as many in the UK have no number in the street address only a house name.”

Helpful Report

Posted 2 months ago

Hello Daniel, We understand that many addresses in the UK don't have a number, and this can cause inconvenience, unfortunately in many other European countires a housenumber is a must. We appreciate your feedback and will take this into account to improve our future communications. If you need additional assistance, please don't hesitate to contact us. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“The problem is not with you, but with the distributor you work with - UPS. I still don't have my order. It was supposed to be delivered last Thursday (17/05). They have an indication on their website that the address is insufficient when through your invoice it could easily be seen that it is completely complete. I have already given the address to the delivery boy who contacted me this Tuesday (22/05). I keep myself without receiving anything”

Helpful Report

Posted 2 months ago

Hello Maria, Thank you for taking the time to share your concerns. We're truly sorry to hear about the delivery issues you've faced with UPS. It can be frustrating when these situations arise, and we understand how important it is for you to receive your order. We can see that an address update had been confirmed by UPS yesterday and hope they will not deliver asap, but please feel free to contact our customer service team if you need any additional support from us. Best regards, Life Extension Europe Team

Posted 2 months ago

“pas facile”

Helpful Report

Posted 2 months ago

Bonjour Anne, Merci d'avoir pris le temps de nous faire part de vos sentiments. Nous sommes désolés que votre expérience n'ait pas été aussi fluide que prévu. Notre objectif est de rendre le processus aussi simple que possible, et nous apprécions vos commentaires qui nous aident à nous améliorer. N'hésitez pas à nous contacter si vous avez besoin d'une assistance supplémentaire. Cordialement, L'équipe de Life Extension Europe

Posted 2 months ago

“As a first time customer i received a voucher for a 15% discount and free shipping. I couldnt see where to enter the code on checkout. Very disappointed”

Helpful Report

Posted 2 months ago

Hello Julie, Thank you for your feedback. We're sorry to hear that you had difficulty finding where to enter your discount code at checkout. It’s important to us that our customers have a seamless experience, and we appreciate your comments which help us improve our processes. For further assistance, please don’t hesitate to reach out to our customer service team. Best regards, Life Extension Europe Team

Posted 2 months ago

“I made a purchase and the delivery is taking forever. Still waiting. How can I write a good report?”

Helpful Report

Posted 3 months ago

Hello Enrique, Thank you for sharing your experience with us. We're sorry to hear that your delivery is taking longer than expected. We understand how frustrating this can be, and we appreciate your patience. Please know that we are here to help. If you would like further assistance, don't hesitate to reach out to our customer service team for support. Best regards, Life Extension Europe Team

Posted 2 months ago

“z”

Helpful Report

Posted 3 months ago

“Non ho capito perché lo sconto del 15% e sulle spese di spedizione non è stato applicato.”

Helpful Report

Posted 3 months ago

Life Extension Europe is rated 4.5 based on 19,133 reviews