Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 19,119 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

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“Leider kann ein Gutscheinscode nirgends eingegeben werden 15% von 110.60 macht doch immerhin 16.59€ aus”

Helpful Report

Posted 3 months ago

Hallo Erich, vielen Dank für Ihre Rückmeldung. Es tut uns leid zu hören, dass Sie Schwierigkeiten hatten, Ihren Gutscheincode einzugeben. Wir verstehen, wie frustrierend das sein kann, besonders wenn Sie auf einen Rabatt hoffen. Bitte zögern Sie nicht unseren Kundenservice zu kontaktieren um zusätzliche Hilfe zu bekommen. Mit freundlichen Grüßen, Ihr Life Extension Europe Team

Posted 2 months ago

“I was offered a 15% discount for registering my email but I never got a code. I'm unsubscribing from the mailing list right away.”

Helpful Report

Posted 3 months ago

Hello Esteban, Thank you for sharing your experience with us. We're sorry to hear that you didn’t receive the discount, but as stated in the terms and conditions you need to register a free customer account and I can see that you orderd as a guest. If you register an account you can still use the code the next time. If you have any further questions or need assistance, please reach out to our customer service team, and we’ll be happy to help. Best regards, Life Extension Europe Team

Posted 2 months ago

“He probado a hacerlo sin generar usuario y me ha devuelto un error de servidor (2 veces) He tenido que darme de alta”

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Posted 3 months ago

“Your change password function isn’t working so I had to shop as a guest.”

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Posted 3 months ago

Hello Christian, Thank you for your feedback. We apologize for the inconvenience you're experiencing with our change password function. We understand how important it is for you to have a smooth shopping experience. Please consider reaching out to our customer service team for assistance, as they can help resolve the issue. Best regards, Life Extension Europe Team

Posted 3 months ago

“the prices of your products are never fix from one order to another other. The price increases enormously above the average price increase of the market.”

Helpful Report

Posted 3 months ago

Hello Hans-Peter, Thank you for sharing your thoughts. We understand your concerns regarding the pricing of our products. We strive to offer competitive rates; however, market fluctuations and the price for the raw material can influence them. Your feedback is valuable to us, and we will take it into consideration as we continue to evaluate our pricing strategy. Best regards, Life Extension Europe Team

Posted 3 months ago

“Did not get the 15 % reduction of 15WELCOME”

Helpful Report

Posted 3 months ago

Hello Henk, Thank you for your feedback. We're sorry to hear that you didn't receive the 15% discount with your order, but as clearly stated in the terms and conditions, you need to have a registered account and unfortunately you ordered as a guest. You can register with your next order and still use the code. Best regards, Life Extension Europe Team

Posted 3 months ago

“It is very difficult to place an order from you.”

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Posted 3 months ago

Hello Mats, Thank you for your feedback. We're sorry to hear that you found it difficult to place an order with us. We are continuously working to improve our user experience, and your input is valuable. If you have any specific issues or need assistance, please reach out to our customer service team. Best regards, Life Extension Europe Team

Posted 3 months ago

“Discount code 15WELCOME did not work.”

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Posted 3 months ago

Hello Tracy, Thank you for sharing your feedback. We're sorry to hear that the discount code 15WELCOME did not work for you. Please reach out to our customer service for assistance. Thank you for your understanding. Best regards, Life Extension Europe Team

Posted 3 months ago

“Unable to change payment method after placing order. I had to place a new order.”

Helpful Report

Posted 3 months ago

Hello Manuel, Thank you for sharing your experience. We apologize for the inconvenience faced when trying to change your payment method. Unfortunately, once an order is placed, changes cannot be made directly. We appreciate your understanding and encourage you to reach out to our customer service team for any assistance with future orders. Best regards, The Life Extension Europe Team

Posted 3 months ago

“No MELATONIN, 3 MG. No Vitamin D3 - Item #02422 D3 125 mcg (5000 IU) 60 Vegetarian Capsules. very slow to deliver despite we are in europe.---------”

Helpful Report

Posted 3 months ago

Hello Paulo, Thank you for your feedback. We apologize for any inconvenience you experienced regarding the availability of melatonin and Vitamin D3, as well as the delivery time. We are constantly working to improve our stock and shipping processes, especially within Europe. If there's anything else we can assist you with, please feel free to reach out to our customer service. Best regards, The Life Extension Europe Team

Posted 3 months ago

“Leider keinen Rabatt für Erstbestellung erhalten. VG C. Hoeckle”

Helpful Report

Posted 3 months ago

Hallo Claudia, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie keinen Rabatt für Ihre Erstbestellung erhalten haben, wenn Sie sich registriert haben sollte der Code per Email gekommen sein. Haben Sie Ihren Spam Order überprüft ? Zögern Sie bitte nicht, sich an unseren Kundenservice zu wenden., um den Erstbestellerrabatt zu erhalten Vielen Dank und beste Grüße, Das Team von Life Extension Europe

Posted 3 months ago

“In meinem Bestellvorgang war keine realisierbare Zahlart integriert. Deshalb habe ich den Service angerufen, der mir einen Link zum Bezahlen meiner Bestellung geschickt hat. Mut diesem Link habe ich auch die Bestellung bezahlt, aber scheinbar hat dieser Zahlbetrag Sie nicht erreicht ... Ich hoffe, nun habe ich für diese Lieferung nicht doppelt bezahlt ...”

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Posted 3 months ago

Hallo Barbara, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass es beim Zahlungsprozess zu Schwierigkeiten gekommen ist und der Betrag anscheinend nicht bei uns angekommen ist. Wir verstehen, wie frustrierend das sein kann. Bitte kontaktieren Sie unseren Kundenservice, damit wir den Zahlungsstatus für Ihre Bestellung klären und sicherstellen können, dass keine doppelte Zahlung erfolgt. Vielen Dank für Ihr Verständnis. Beste Grüße, Das Team von Life Extension Europe

Posted 3 months ago

“I just registered and placed an order. You didn´t recognize my 15 welcome discount”

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Posted 4 months ago

Hello Maureen, Thank you for your feedback. We're sorry to hear you didn't receive your 15% welcome discount. The discount code is usually sent via email after registration. Please also check your spam folder. Please don't hesitate to contact our customer service to resolve the issue. Thank you and best regards, The Life Extension Europe Team

Posted 3 months ago

“Prices for europeans are twice the US prices.”

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Posted 4 months ago

Hello Jerome, Thank you for sharing your thoughts. We understand that pricing can be a concern, especially when compared to other regions. EU pricing includes the EU VAT of the country the products will be shipped to, plus import and registrations fees for the EU for the products. If there's anything else we can assist you with, please reach out to our customer service. Best regards, The Life Extension Europe Team

Posted 4 months ago

“Ich habe leider meine 15 % für die erst Bestellung nicht bekommen, obwohl ich mich auch zum newsletter angemeldet habe.”

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Posted 4 months ago

Hallo Maximilian, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Ihren 15 % Rabatt für die Erstbestellung nicht erhalten haben, obwohl Sie sich für den Newsletter angemeldet haben. Bitte wenden Sie sich an unseren Kundenservice, um die 15% erstattet zu bekommen. Mit freundlichen Grüßen, Das Team von Life Extension Europe

Posted 4 months ago

“J ai payé pour une livraison à domicile et Ups à prétendu que j était absent alors que je suis handicapé à domicile et qu il fallait aller chercher le colis à 3 kilomètres de mon domicile. Je suis très mécontent.”

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Posted 4 months ago

Bonjour Francis, Merci d'avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d'apprendre que vous avez rencontré des problèmes avec la livraison UPS de votre colis. Nous vous encourageons à contacter notre service client afin qu'il puisse vous aider à résoudre ce problème. Cordialement, L'équipe de Life Extension Europe

Posted 4 months ago

“Il Sito peggiorato in modo da fare schifo e non fornire informazioni precise sul dosaggio e sul contenuto delle capsule come era nei siti precedenti. Tanti "click" per non avere nessuna informazione. I prezzi aumentati a dismisura.”

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Posted 4 months ago

Ciao Mauro, Ti ringraziamo per il tuo feedback. Siamo dispiaciuti di sapere che la tua esperienza con il nostro sito non è stata soddisfacente e che hai riscontrato difficoltà nel trovare informazioni sul dosaggio e sul contenuto delle capsule. Stiamo lavorando costantemente per migliorare l'esperienza dei nostri utenti, e il tuo input è prezioso. Ti invitiamo a contattare il nostro servizio clienti per qualsiasi chiarimento sui nostri prodotti. Cordiali saluti, Il Team di Life Extension Europe

Posted 4 months ago

“No me han aplicado el descuento de promoción de este fin de semana”

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Posted 4 months ago

Cualquier problema que haya tenido como temas de descuentos o similar, debe contactarnos por favor a atención al cliente Atención al cliente

Posted 4 months ago

“Ungültige Werbung für (Alt)-Kunden”

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Posted 5 months ago

Hallo Michael, vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie mit unserem Angebot für (Alt)-Kunden unzufrieden sind. Wir schätzen alle Rückmeldungen, da sie uns helfen, unseren Service zu verbessern. Bitte zögern Sie nicht, sich direkt an unser Kundenserviceteam zu wenden, damit wir Ihre Anliegen genauer besprechen können. Mit freundlichen Grüßen, Ihr Life Extension Europe-Team

Posted 5 months ago

“User experience in the website is really poor and bad. Ingredient list for products are not clearly written in the description section.”

Helpful Report

Posted 5 months ago

Hello Mustafa, Thank you for your feedback. We are sorry to hear that you had a negative experience with our website and that the ingredient lists for our products are not clear enough. Your comments are important to us and help us improve our user experience. We are continuously working on optimizing our product descriptions. If you have any further suggestions, please do not hesitate to contact our customer service team. Best regards, Your Life Extension Europe team

Posted 5 months ago

Life Extension Europe is rated 4.5 based on 19,119 reviews