Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 20,173 Reviews

90 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Ich habe leider meine 15 % für die erst Bestellung nicht bekommen, obwohl ich mich auch zum newsletter angemeldet habe.”

Helpful Report

Posted 5 months ago

Hallo Maximilian, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Ihren 15 % Rabatt für die Erstbestellung nicht erhalten haben, obwohl Sie sich für den Newsletter angemeldet haben. Bitte wenden Sie sich an unseren Kundenservice, um die 15% erstattet zu bekommen. Mit freundlichen Grüßen, Das Team von Life Extension Europe

Posted 5 months ago

“J ai payé pour une livraison à domicile et Ups à prétendu que j était absent alors que je suis handicapé à domicile et qu il fallait aller chercher le colis à 3 kilomètres de mon domicile. Je suis très mécontent.”

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Posted 6 months ago

Bonjour Francis, Merci d'avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d'apprendre que vous avez rencontré des problèmes avec la livraison UPS de votre colis. Nous vous encourageons à contacter notre service client afin qu'il puisse vous aider à résoudre ce problème. Cordialement, L'équipe de Life Extension Europe

Posted 5 months ago

“Il Sito peggiorato in modo da fare schifo e non fornire informazioni precise sul dosaggio e sul contenuto delle capsule come era nei siti precedenti. Tanti "click" per non avere nessuna informazione. I prezzi aumentati a dismisura.”

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Posted 6 months ago

Ciao Mauro, Ti ringraziamo per il tuo feedback. Siamo dispiaciuti di sapere che la tua esperienza con il nostro sito non è stata soddisfacente e che hai riscontrato difficoltà nel trovare informazioni sul dosaggio e sul contenuto delle capsule. Stiamo lavorando costantemente per migliorare l'esperienza dei nostri utenti, e il tuo input è prezioso. Ti invitiamo a contattare il nostro servizio clienti per qualsiasi chiarimento sui nostri prodotti. Cordiali saluti, Il Team di Life Extension Europe

Posted 6 months ago

“No me han aplicado el descuento de promoción de este fin de semana”

Helpful Report

Posted 6 months ago

Cualquier problema que haya tenido como temas de descuentos o similar, debe contactarnos por favor a atención al cliente Atención al cliente

Posted 6 months ago

“Ungültige Werbung für (Alt)-Kunden”

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Posted 6 months ago

Hallo Michael, vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie mit unserem Angebot für (Alt)-Kunden unzufrieden sind. Wir schätzen alle Rückmeldungen, da sie uns helfen, unseren Service zu verbessern. Bitte zögern Sie nicht, sich direkt an unser Kundenserviceteam zu wenden, damit wir Ihre Anliegen genauer besprechen können. Mit freundlichen Grüßen, Ihr Life Extension Europe-Team

Posted 6 months ago

“User experience in the website is really poor and bad. Ingredient list for products are not clearly written in the description section.”

Helpful Report

Posted 6 months ago

Hello Mustafa, Thank you for your feedback. We are sorry to hear that you had a negative experience with our website and that the ingredient lists for our products are not clear enough. Your comments are important to us and help us improve our user experience. We are continuously working on optimizing our product descriptions. If you have any further suggestions, please do not hesitate to contact our customer service team. Best regards, Your Life Extension Europe team

Posted 6 months ago

“The capsules have no effect !”

Helpful Report

Posted 6 months ago

Hallo Wolfgang, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie mit den Kapseln keine Wirkung festgestellt haben. Es kann 1-2 Monate dauern, bis der gewünschte Effekt erzielt wird. Bitte kontaktiern Sie unser Kundenserviceteam, um mit underen Gesundheitsberatern/ Produktspezialisten Ihre Erfahrungen genauer zu besprechen. Mit freundlichen Grüßen, Ihr Life Extension Europe-Team

Posted 6 months ago

“Ok”

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Posted 7 months ago

“Confusing, my first order was not paid but appears in my account as placed”

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Posted 7 months ago

Hi, Thank you for your review. As soon as you place an order (even unpaid) it will show in your account. It will show as "Open / unpaid" and will cancel itself after a few days if there is no payment. Please fo not hesitate to contact us if you have any questions. Kind regards, Life Extension Europe team

Posted 6 months ago

“demasiado complego el tema del pago y movimiento de pantallas”

Helpful Report

Posted 7 months ago

Si tiene dudas porque le parece complejo algún paso puede hacer el pedido por teléfono Atención al cliente

Posted 7 months ago

“The Card payment method doesn’t work using your personal laptop.”

Helpful Report

Posted 7 months ago

Hi, Thank you for your review. We are sorry to hear that there had been problems with the payment via our payment provider. Please do not hesitate to contact us in case your need any help with payments. Please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 6 months ago

“Faltan productos, muchos productos agotados”

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Posted 7 months ago

Los productos que faltan es una cuestión de normativa europea ajena a nosotros. Los productos que están sin stock temporales en casi todos los casos se reponen en pocas semanas Atención al cliente

Posted 7 months ago

“non c'è il posto dove mettere il codice sconto voucher”

Helpful Report

Posted 7 months ago

Ciao, Grazie per la tua recensione. Non appena procedi al pagamento troverai la possibilità di inserire il buono sotto l'importo totale. Cordiali saluti, Team Life Extension Europe

Posted 6 months ago

“I don't know how to rate this product because I haven't received it yet, even though I ordered it more than over a week ago. The delivery company marked it as 'out for delivery' yesterday, but it was never delivered, and today they didn’t even attempt to deliver it.”

Helpful Report

Posted 7 months ago

Hello, We are sorry to hear that you haven't received your order yet. Please don't hesitate to reach out to our customer support team in order get help with this delivery. Best regards, Life Extension Europe Team

Posted 7 months ago

“Nicht gut bei Fructoseintoleranz, schade, aber Maltodextrin als Inhaltsstoff kann man nicht vertragen.”

Helpful Report

Posted 7 months ago

Hallo, vielen Dank für Ihre Rückmeldung. Es tut uns leid zu hören, dass das Produkt bei Ihrer Fructoseintoleranz nicht gut verträglich ist. Gerne können Sie sich an unsere Gesundheitsberater und Produktspezialisten wenden um vielleicht eine Alternative zu finden. Mit freundlichen Grüßen, Life Extension Europe Team

Posted 7 months ago

“Hi, I had an error in previous identical order and lost my bonus points. Is it possible to redeem my points from cancelled order? Thanks”

Helpful Report

Posted 7 months ago

Hello, Thank you for reaching out. We're sorry to hear about the issue, please contact our customer support team directly in order to help you getting the points back. Thanks Kind regards, Life Extension Europe team

Posted 7 months ago

“228 / 5.000 I recently ordered the magnesium "Neuro mag" L-threonate, it is so acidic (I'm tough) that it is inedible. The fact that the container is filled to around 20% of its volume is also an absolute disgrace! NEVER again!”

Helpful Report

Posted 7 months ago

Dear customer, The product content is the product content. Why is relevant if this is 20% or 80% inside the bottle? Bottle size is driven by LABEL, not product content. Regarding other comments, we have a satisfaction guarantee policy if you write directly us instead here in Reviews.

Posted 7 months ago

“had to pay freight charges”

Helpful Report

Posted 7 months ago

Hello, Thank you for your review. Shipping costs are fixed, with half of them being paid by us and only a portion being passed on to you. Shipping is free for orders over €69 or as Premier customer. Please feel free to contact our customer service team via this link: https://www.lifeextensioneurope.com/contact in order to get more information. Thanks Kind regards, The Life Extension Europe team .

Posted 7 months ago

“Hello and thank you for creating supplement that truly are made with quality and are still affordable. But I have to give feedback about your website: It was working very poorly/ slowly while I was scrolling options and choosing products. Perhaps the reason is because it is the last evening of your January sale but if not, this could be a thing you want to look into, how to make your website work with normal loading speeds : I”

Helpful Report

Posted 7 months ago

Hello, Thank you for your feedback and for acknowledging the quality and affordability of our supplements. We’re sorry to hear that you experienced issues with our website's performance. We understand how frustrating it can be when things don’t work smoothly, especially during a sale. Your comments are invaluable, and we passed it in to out IT and development department. Best regards, Life Extension Europe team

Posted 7 months ago

“No possible to submit to another place like a locker or Store if you are not At home. Very difficult delivery”

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Posted 7 months ago

Hi, Thank you for your review. At the moment we cannot ship directly to pick up places, but are working to offer it in the future. But if you choose UPS as delivery company you are able to change the delivery to an access point or add a comment that f.e. they can deliver it to a neighbor. Kind regards, Life Extension Europe team

Posted 7 months ago

Life Extension Europe is rated 4.5 based on 20,173 reviews