Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 20,173 Reviews

90 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

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“The problem is not with you, but with the distributor you work with - UPS. I still don't have my order. It was supposed to be delivered last Thursday (17/05). They have an indication on their website that the address is insufficient when through your invoice it could easily be seen that it is completely complete. I have already given the address to the delivery boy who contacted me this Tuesday (22/05). I keep myself without receiving anything”

Helpful Report

Posted 4 months ago

Hello Maria, Thank you for taking the time to share your concerns. We're truly sorry to hear about the delivery issues you've faced with UPS. It can be frustrating when these situations arise, and we understand how important it is for you to receive your order. We can see that an address update had been confirmed by UPS yesterday and hope they will not deliver asap, but please feel free to contact our customer service team if you need any additional support from us. Best regards, Life Extension Europe Team

Posted 4 months ago

“pas facile”

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Posted 4 months ago

Bonjour Anne, Merci d'avoir pris le temps de nous faire part de vos sentiments. Nous sommes désolés que votre expérience n'ait pas été aussi fluide que prévu. Notre objectif est de rendre le processus aussi simple que possible, et nous apprécions vos commentaires qui nous aident à nous améliorer. N'hésitez pas à nous contacter si vous avez besoin d'une assistance supplémentaire. Cordialement, L'équipe de Life Extension Europe

Posted 4 months ago

“As a first time customer i received a voucher for a 15% discount and free shipping. I couldnt see where to enter the code on checkout. Very disappointed”

Helpful Report

Posted 4 months ago

Hello Julie, Thank you for your feedback. We're sorry to hear that you had difficulty finding where to enter your discount code at checkout. It’s important to us that our customers have a seamless experience, and we appreciate your comments which help us improve our processes. For further assistance, please don’t hesitate to reach out to our customer service team. Best regards, Life Extension Europe Team

Posted 4 months ago

“I made a purchase and the delivery is taking forever. Still waiting. How can I write a good report?”

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Posted 4 months ago

Hello Enrique, Thank you for sharing your experience with us. We're sorry to hear that your delivery is taking longer than expected. We understand how frustrating this can be, and we appreciate your patience. Please know that we are here to help. If you would like further assistance, don't hesitate to reach out to our customer service team for support. Best regards, Life Extension Europe Team

Posted 4 months ago

“z”

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Posted 4 months ago

“Non ho capito perché lo sconto del 15% e sulle spese di spedizione non è stato applicato.”

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Posted 4 months ago

“Leider kann ein Gutscheinscode nirgends eingegeben werden 15% von 110.60 macht doch immerhin 16.59€ aus”

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Posted 5 months ago

Hallo Erich, vielen Dank für Ihre Rückmeldung. Es tut uns leid zu hören, dass Sie Schwierigkeiten hatten, Ihren Gutscheincode einzugeben. Wir verstehen, wie frustrierend das sein kann, besonders wenn Sie auf einen Rabatt hoffen. Bitte zögern Sie nicht unseren Kundenservice zu kontaktieren um zusätzliche Hilfe zu bekommen. Mit freundlichen Grüßen, Ihr Life Extension Europe Team

Posted 4 months ago

“I was offered a 15% discount for registering my email but I never got a code. I'm unsubscribing from the mailing list right away.”

Helpful Report

Posted 5 months ago

Hello Esteban, Thank you for sharing your experience with us. We're sorry to hear that you didn’t receive the discount, but as stated in the terms and conditions you need to register a free customer account and I can see that you orderd as a guest. If you register an account you can still use the code the next time. If you have any further questions or need assistance, please reach out to our customer service team, and we’ll be happy to help. Best regards, Life Extension Europe Team

Posted 4 months ago

“He probado a hacerlo sin generar usuario y me ha devuelto un error de servidor (2 veces) He tenido que darme de alta”

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Posted 5 months ago

“Your change password function isn’t working so I had to shop as a guest.”

Helpful Report

Posted 5 months ago

Hello Christian, Thank you for your feedback. We apologize for the inconvenience you're experiencing with our change password function. We understand how important it is for you to have a smooth shopping experience. Please consider reaching out to our customer service team for assistance, as they can help resolve the issue. Best regards, Life Extension Europe Team

Posted 5 months ago

“the prices of your products are never fix from one order to another other. The price increases enormously above the average price increase of the market.”

Helpful Report

Posted 5 months ago

Hello Hans-Peter, Thank you for sharing your thoughts. We understand your concerns regarding the pricing of our products. We strive to offer competitive rates; however, market fluctuations and the price for the raw material can influence them. Your feedback is valuable to us, and we will take it into consideration as we continue to evaluate our pricing strategy. Best regards, Life Extension Europe Team

Posted 5 months ago

“Did not get the 15 % reduction of 15WELCOME”

Helpful Report

Posted 5 months ago

Hello Henk, Thank you for your feedback. We're sorry to hear that you didn't receive the 15% discount with your order, but as clearly stated in the terms and conditions, you need to have a registered account and unfortunately you ordered as a guest. You can register with your next order and still use the code. Best regards, Life Extension Europe Team

Posted 5 months ago

“It is very difficult to place an order from you.”

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Posted 5 months ago

Hello Mats, Thank you for your feedback. We're sorry to hear that you found it difficult to place an order with us. We are continuously working to improve our user experience, and your input is valuable. If you have any specific issues or need assistance, please reach out to our customer service team. Best regards, Life Extension Europe Team

Posted 5 months ago

“Discount code 15WELCOME did not work.”

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Posted 5 months ago

Hello Tracy, Thank you for sharing your feedback. We're sorry to hear that the discount code 15WELCOME did not work for you. Please reach out to our customer service for assistance. Thank you for your understanding. Best regards, Life Extension Europe Team

Posted 5 months ago

“Unable to change payment method after placing order. I had to place a new order.”

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Posted 5 months ago

Hello Manuel, Thank you for sharing your experience. We apologize for the inconvenience faced when trying to change your payment method. Unfortunately, once an order is placed, changes cannot be made directly. We appreciate your understanding and encourage you to reach out to our customer service team for any assistance with future orders. Best regards, The Life Extension Europe Team

Posted 5 months ago

“No MELATONIN, 3 MG. No Vitamin D3 - Item #02422 D3 125 mcg (5000 IU) 60 Vegetarian Capsules. very slow to deliver despite we are in europe.---------”

Helpful Report

Posted 5 months ago

Hello Paulo, Thank you for your feedback. We apologize for any inconvenience you experienced regarding the availability of melatonin and Vitamin D3, as well as the delivery time. We are constantly working to improve our stock and shipping processes, especially within Europe. If there's anything else we can assist you with, please feel free to reach out to our customer service. Best regards, The Life Extension Europe Team

Posted 5 months ago

“Leider keinen Rabatt für Erstbestellung erhalten. VG C. Hoeckle”

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Posted 5 months ago

Hallo Claudia, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie keinen Rabatt für Ihre Erstbestellung erhalten haben, wenn Sie sich registriert haben sollte der Code per Email gekommen sein. Haben Sie Ihren Spam Order überprüft ? Zögern Sie bitte nicht, sich an unseren Kundenservice zu wenden., um den Erstbestellerrabatt zu erhalten Vielen Dank und beste Grüße, Das Team von Life Extension Europe

Posted 5 months ago

“In meinem Bestellvorgang war keine realisierbare Zahlart integriert. Deshalb habe ich den Service angerufen, der mir einen Link zum Bezahlen meiner Bestellung geschickt hat. Mut diesem Link habe ich auch die Bestellung bezahlt, aber scheinbar hat dieser Zahlbetrag Sie nicht erreicht ... Ich hoffe, nun habe ich für diese Lieferung nicht doppelt bezahlt ...”

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Posted 5 months ago

Hallo Barbara, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass es beim Zahlungsprozess zu Schwierigkeiten gekommen ist und der Betrag anscheinend nicht bei uns angekommen ist. Wir verstehen, wie frustrierend das sein kann. Bitte kontaktieren Sie unseren Kundenservice, damit wir den Zahlungsstatus für Ihre Bestellung klären und sicherstellen können, dass keine doppelte Zahlung erfolgt. Vielen Dank für Ihr Verständnis. Beste Grüße, Das Team von Life Extension Europe

Posted 5 months ago

“I just registered and placed an order. You didn´t recognize my 15 welcome discount”

Helpful Report

Posted 5 months ago

Hello Maureen, Thank you for your feedback. We're sorry to hear you didn't receive your 15% welcome discount. The discount code is usually sent via email after registration. Please also check your spam folder. Please don't hesitate to contact our customer service to resolve the issue. Thank you and best regards, The Life Extension Europe Team

Posted 5 months ago

“Prices for europeans are twice the US prices.”

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Posted 5 months ago

Hello Jerome, Thank you for sharing your thoughts. We understand that pricing can be a concern, especially when compared to other regions. EU pricing includes the EU VAT of the country the products will be shipped to, plus import and registrations fees for the EU for the products. If there's anything else we can assist you with, please reach out to our customer service. Best regards, The Life Extension Europe Team

Posted 5 months ago

Life Extension Europe is rated 4.5 based on 20,173 reviews