Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 20,180 Reviews

90 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

Visit Website

Write Your review

Tell us how Life Extension Europe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Français

Deutsch

Español

Italiano

“ALWAS so hard to use molie with American Credit Cards!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. Please contact our customer service in order to help. If you have any further comments or questions, please also feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Incredibly unresponsible and dishonest service of UPS Germany. Never had such a bad customer service in any place out of the world. Disgrace!”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. I am very sorry for your experience with delivery with UPS. Our Customer Care team is available in case you want to discuss the matter further. Please do not hesitate to contact us. Kind regards, Life Extension Europe team

Posted 1 year ago

“It said that i would get 15% discount for adding my email. I got a confirmation email But no discount. Scam”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. Please contact our customer care team in order to get help with your missing voucher. If you have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I had to place my order 4 times before I could actually do it successfully. Stressfull and discouraging!!! Please improve your platform!”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. Your concern was noted and passed on to our marketing. If you have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I am still waiting for the products ordered more then 10 days ago”

Helpful Report

Posted 1 year ago

Hi , Thank you for your review. I can see that your package has been delivered now, but I apologise for the late delivery. Should you need any further help do not hesitate to contact us again. Kind regards, Life Extension Europe team

Posted 1 year ago

“still waiting for a supposed code for 15% discount”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. please contact our customer care team in order to get help with your voucher. If you have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I didn’t got the oprion to the discount code?”

Helpful Report

Posted 1 year ago

“Buenas tardes Tal como le comenté a Roberto en el tfno de Att al cliente que atendió desde Dinamarca por festivos en España : UPS ni mandó por email el correo de estado de envío/n⁰ de expedición ni realizó intento alguno de entrega en el domicilio indicado ni avisó por medio alguno de que el pedido estaba en un depositario o consignatario de Fuengirola. Muy mal pues por UPS que no avisa ni entrega correctamente. Muy bien por parte de Don Roberto gracias al que pudimos saber que el paquete estaba en depósito en FYX, camino de Coin n⁰1 Fuengirola Lamentablemente al dirigirme a FiX miraron someramente unos cuantos paquetes y me despidieron con un "aquí no está'. Gracias a una llamada a D.Roberto y la intervención del mismo, el personal de FIX miró con mayor detalle y... ¡¡allí estaba el paquete!! . Que por lo demás se resistían a entregar por no tener según ellos documento acreditativo par ello. De nuevo gracias a la intervención de D Roberto pudo zanjar el tema y llevar el paquete (para el que por lo demás tenía los datos de pedido de los productos) Vamos, todo un "sainete". Espero revisen protocolos con UPS y con depositarios=consignatarios de dicha empresa de transporte Atte F. Javier Serrano Dolader Prof y Abogado C129171 il .Col de Madrid”

Helpful Report

Posted 1 year ago

Estimado cliente, Gracias por el tiempo para poner esta reseña. Sentimos lo ocurrido con el establecimiento que funciona como UPS Access Point donde fue depositado su paquete. Me alegra saber que finalmente todo fue solucionado por mi compañero Roberto. No es algo habitual pero cada dos o tres meses en España me encuentro un caso problemático por culpa de la tienda o establecimiento que por alguna razón no localizan bien el paquete. Respecto a UPS, la información de dónde está el paquete se proporciona solamente a través del tracking de seguimiento. Si tiene cualquier problema para identificar el estado de su paquete en atención al cliente le proporcionamos esa información.

Posted 1 year ago

“this survey made my experience with LE a very poor one”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. We are sorry that you had a bad experience, if you want to discuss the issue further or have any questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“The delivery service is really expensive!”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. We collaborate with GLS, DHL, and UPS for delivery to countries all over Europe from our warehouse in the Netherlands. If you have a cart valued at €69 ex. delivery cost, you can choose Home Standard at check-out for free. In case you can only choose Home Saver, we recommend upgrading to a Premier membership. If you should have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“You were supposed to send me a discount code for subscribing but received nothing, I had to place the order without the discount, please send me a voucher for next time at least”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. You should have received the voucher code via email, have you checked your spam folder ? Please contact our customer care team in order to get your welcome offer. If you have any further comments or questions, please feel free to contact us via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Facile da ordinare.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. If you should have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I purchased 27 different products including: ribose, carnosine, magnesium, zinc, sod, Vit c, r-lipoic acid, resveratrol, nad+, reishi mushroom, omega-3, acetyl-carnitine. I spent more than €800, and I hoped to be able to improve my health and have more physical and mental energy. unfortunately I had to stop taking the products after a few days as they caused large drops in blood pressure (the maximum pressure was around 90mmHg) and drops in blood sugar. Instead of improving my health, all of this worsened it, as with blood pressure and blood sugar so low, I was forced to bed all day with no energy. such contraindications are not mentioned in the product jars. I would add that some products have zero disintegration, as in the feces I always found entire capsule-shaped lumps expelled without having been digested. I wasted around €800 to worsen my health, and now I'm forced to throw it all away. never again”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. I am sorry to hear that the products do not seem to have had the desired effect, please keep in mind that it can take about 1 month for the effect to take place. Please contact our health adviser team to get the products that best suit your needs and to avoid possible interactions. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I don’t understand why you offered me a missyou10 discount and it didn’t work.”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. Please contact our customer care team in order to check what happened. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“1 did not get the15% discount on Q10”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. This offer was valid till Sonday the 30th of June. Please contact our customer care team if you placed your order before this date. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I don’t understand why Ups don’t deliver at the address provided!!!”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. Please don't hesitate to reach out to our Customer Care Team if you experience any issue with delivery. They will make sure to get in contact with the carrier. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“My order took such a long time to arrive that I was at the pint of canceling. I am wary of the price difference between the US and the European. About twice as expensive.”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. We are very sorry that your parcel was delayed. It's not normal for it to take that long. Please always know that you can contact our Customer Care Team if a parcel is delayed or any other issue that might occur. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Ich habe Zahlungsart Paypal gewählt, es wurde mir Klarna mit Raten aufgezwungen. das wollte ich nicht.”

Helpful Report

Posted 1 year ago

Hallo, Vielen Dank für Ihre Beurteilung. Sobald Sie zur Kasse gehen können Sie immer verschiedene Zahlweisen auswählen wie Kreditkarte, Paypal oder auch Klarna. Bitte beachten Sie, dass die erste Möglichkeite automatisch ausgewählt ist, aber immer geändert werden kann indem man auf eine Zahlweise klickt. Sollten Sie weitere Fragen, Kommentare und/oder Feedback haben, zögern Sie bitte nicht, uns über den folgenden Link zu kontaktieren: https://www.lifeextensioneurope.com/contact Mit freundlichen Grüßen, das Team von Life Extension Europe Hello, Thank you for your review. Once you go to checkout you can always choose different payment methods such as credit card, Paypal or Klarna. Please note that the first option is automatically selected, but can always be changed by clicking on a payment method. If you have any further questions, comments and/or feedback, please do not hesitate to contact us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, the Life Extension Europe team

Posted 1 year ago

“Sou Portugues já comprei varias vezez, recebi a informação de entrega com morada errada, falta nr. casa e andar e ainda e Alemão pela UPS. Este questionário, recebi em Francês ….”

Helpful Report

Posted 1 year ago

Hi, thanks for your review. Unfortunately there was a technical error and our IT is on it. It should not happen again. Sorry for the inconvenience Kind regards Life Extension Europe Olá, obrigado pela sua avaliação. Infelizmente houve um erro técnico e nossa TI está cuidando disso. Isso não deveria acontecer novamente. Desculpe pela inconveniência Atenciosamente Life Extencion Europe

Posted 1 year ago

“Habe ein Produkt bestellt aber das falsche wurde geliefert. Nach der Reklamation wurde das Produkt versendet und es wurde tatsächlich nochmals das falsche geliefert.”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. It is correct that one of our formulas was reformulated and the our homepage was edited before the item had been replaced. However, you did receive a refund of your order as well as well as keeping the wrong items. As discussed, our Customer Care Agent will reach out to you when the reformulated item is in stock. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

Hi Vielen Dank für Ihre Bewertung. Es ist richtig, dass eine unserer Formeln umformuliert und unsere Homepage bearbeitet wurde, bevor der Artikel ersetzt wurde. Sie haben jedoch eine Rückerstattung Ihrer Bestellung erhalten und die falschen Artikel behalten. Wie bereits erwähnt, wird sich unser Kundendienstmitarbeiter mit Ihnen in Verbindung setzen, sobald der neu formulierte Artikel auf Lager ist. Sollten Sie weitere Fragen, Kommentare und/oder Feedback haben, zögern Sie bitte nicht, uns über den folgenden Link zu kontaktieren: https://www.lifeextensioneurope.com/contact. Herzliche Grüße, Life Extension Europe-Team

Posted 1 year ago

Life Extension Europe is rated 4.5 based on 20,180 reviews