Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 19,191 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“You promised to send a 15% discount code -but nothing happened”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. We are sorry you didn't receive the email with your discount code, it might have been caught in your spam filter. We see that you subscribed and our Customer Care team will get in contact with you. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Peggior sito che io abbia mai visto dovete lavorarci un po’ sul vostro sito perché non funziona bene Dopo 20 tentavi sono riuscita a comprare”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. We are constantly evolving and developing our site and are sorry that this did not work for you. Please note that our Customer Care will gladly place your order when you are experiencing issues navigating our site. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

CIAO Grazie per la tua opinione. Evolviamo e sviluppiamo costantemente il nostro sito e siamo spiacenti che questo non abbia funzionato per te. Tieni presente che il nostro Servizio Clienti sarà lieto di effettuare l'ordine in caso di problemi nella navigazione nel nostro sito. In caso di ulteriori domande, commenti e/o feedback non esitate a contattarci tramite il seguente link: https://www.lifeextensioneurope.com/contact Cordiali saluti, il team Life Extension Europe

Posted 1 year ago

“Errori infiniti in fase di registrazione e login”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. Please don't hesitate to contact our Customer Care team directly via email or chat or phone during opening hours in order for us to offer immediate assistance. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team CIAO Grazie per la tua opinione. Non esitare a contattare direttamente il nostro team di assistenza clienti tramite e-mail, chat o telefono durante gli orari di apertura per consentirci di offrire assistenza immediata. In caso di ulteriori domande, commenti e/o feedback non esitate a contattarci tramite il seguente link: https://www.lifeextensioneurope.com/contact Cordiali saluti, il team Life Extension Europe

Posted 1 year ago

“Very slow Verifikation of Credit cards. Others are better.”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. We are sorry you experienced that. This is not an issue we usually encounter. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Forgetting a password is a nightmare. Your mail refers that if the button does not work it is necessary to copy and past the URL. But where is the link of this URL? Fortunately I was able to find it in the source code of your email. Could You be so kind and explain what went wrong so the URL is not in the email? I have an Apple computer running a Safari browser.”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to let us know about this issue. We are now working on a better solution. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Products to start with are quite expensive, also promoted widely on social media and YouTube influencers. A price tag of 69 euro minimum for free delivery. Asked to review immediately as payment made for the order (note order hasn't even been confirmed in email yet). How can supplement that require a minimum of month to three months use to evaluate the effectiveness be expected to give a review before it is despatched or at all begin using!”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. We always try to offer the highest quality products at competitive prices, but it is not always possible for us to control or influence the prices of the raw materials that are being used. The reason for the review request after placing the order, is for your immediate response to your experience when placing the order. Others use this opportunity to write about their previous experiences. You can of course choose to ignore the review request and leave one at a later time, maybe when you place your next order. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Signed for the newsletter and did not receive the discount voucher”

Helpful Report

Posted 1 year ago

Hi The welcome offer is only for your first order. Since you had already placed an order the previous year, the discount code would not be valid and therefore wasn't sent to you. However, since you are now subscribed to the newsletter, you will be informed when there are other campaigns running. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Mi esposa ha intentado crearse una cuenta para aprovechar el descuento del 20% en el primer pedido para los suplementos que ella toma, y cuando se registró supuestamente con éxito, no le aceptaban la contraseña cuando quería comprar, lo intentó varias veces y no le dieron solución cuando siguió las instrucciones para pedir ayuda. A su correo le llegó el cupón de descuento del 20%, pero para nada, porque no pudo iniciar sesión.”

Helpful Report

Posted 1 year ago

Hola Gracias por tu reseña. Lamentamos que su esposa no haya podido iniciar sesión. No dude en contactarnos para que podamos ofrecerle asistencia instantánea. Si su esposa aún tiene problemas para iniciar sesión en su cuenta o aplicar el código de descuento, contáctenos por teléfono o correo electrónico. +34 93 271 13 58 https://www.lifeextensioneurope.com/contact Saludos cordiales, equipo de Life Extension Europe Hi Thank you for your review. We are sorry your wife wasn't able to log in. Please never hesitate to contact us so we can offer instant assistance. Should your wife still have issues logging in to her account or applying the discount code, please contact us via phone or email. +34 93 271 13 58 https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I couldnt buy some articles i need”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. If you should have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Somehow I was not able during the process to use my bonus points which will expire soon. Please advise how to remediate this! Thank you”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. We will be in touch regarding this as soon as possible. If you should have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I lost my special discount 20FS4YOU as a new customer and I would like to understand why”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. I see that you placed an order where you used the code. The order was then cancelled. However, the system is not smart enough to recognize that, it only registers that the code had been used. I have issued a refund for the missing welcome discount. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Web crashes”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. I'm sorry that you experienced problems with our website. If you should have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I like the products, but using the website wasted a lot my time and caused a lot of frustration, trying over and over. I was unable to add a second bottle of AMPK. I tried the plus, and tried going back to shopping, but could not do it. I am so sorry that you no longer have a 32 telephone number for me to have called you.”

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Posted 1 year ago

“Google Pay not supported”

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Posted 1 year ago

“IMPOSSIBLE TO RESET PASSWORD IN BROWSER SAFARI PLEASE SWOW THE LINK TO BE COPIED INSTEAD OF SAYING "COPY THE LINK" (WHERE IS IT?!)”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. I'm sorry that you experienced problems with resetting your password. Please feel free to contact us via this link should you need further help: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“You have offered me a discount code missyou10, however it wasn't accepted. This is a huge disappointment.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. I can see that your order was placed using a guest account which is why the code did not work. You can use the code when you are logged in to your normal account. If you should have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Es la primera vez que les pido, en algún momento del proceso decía que por ser la primera vez que compraba, descontaban un 10% y no ha sido verdad, no se ha hecho efectivo, ni al pagar ha salido esa posibilidad. Engañada.”

Helpful Report

Posted 1 year ago

Hola Gracias por tu reseña. Para recibir un descuento en su primer pedido, debe suscribirse al boletín e ingresar el código recibido al finalizar la compra. Lo sentimos si esto no se le transmitió de manera comprensible. Si tiene más preguntas, comentarios y/o sugerencias, no dude en comunicarse con nosotros a través del siguiente enlace: https://www.lifeextensioneurope.com/contact Saludos cordiales, equipo de Life Extension Europe Hi Thank you for your review. In order to receive a discount for your first order, you have to subscribe to the newsletter and enter the received code at check out. We are sorry, if this wasn't conveyed to you in a understandable manner. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Payment system works poorly. I tried to submit order which didnt't go through first time but my bonus points (discount) where used anyway and I couldn't reuse them.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. Your bonus points have been reinstated to your account on 25th February. If you should have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“der gutschein ließ sich nicht einlösen”

Helpful Report

Posted 1 year ago

Hallo, Vielen Dank für Ihre Bewertung. Unser Kundendienst wird sich diesbezüglich schnellstmöglich mit Ihnen in Verbindung setzen. Wenn Sie weitere Kommentare oder Fragen haben, wenden Sie sich bitte über diesen Link: https://www.lifeextensioneurope.com/contact Mit freundlichen Grüßen, Life Extension Europe Team

Posted 1 year ago

“First thing I get on your site is an offer if I subscribe. I do, but I never get the offer code, although I did verify my email. Then on your address field of State/County it is not ordered alphabetically. Pretty sloppy.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. Please note that the welcome code is only valid for first orders, which is why it did not work in this case. If you should have any further comments or questions, please feel free to contact us via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

Life Extension Europe is rated 4.5 based on 19,191 reviews