Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 19,191 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

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“I am still waiting for the products ordered more then 10 days ago”

Helpful Report

Posted 11 months ago

Hi , Thank you for your review. I can see that your package has been delivered now, but I apologise for the late delivery. Should you need any further help do not hesitate to contact us again. Kind regards, Life Extension Europe team

Posted 10 months ago

“still waiting for a supposed code for 15% discount”

Helpful Report

Posted 11 months ago

Hi, Thank you for your review. please contact our customer care team in order to get help with your voucher. If you have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 10 months ago

“I didn’t got the oprion to the discount code?”

Helpful Report

Posted 11 months ago

“Buenas tardes Tal como le comenté a Roberto en el tfno de Att al cliente que atendió desde Dinamarca por festivos en España : UPS ni mandó por email el correo de estado de envío/n⁰ de expedición ni realizó intento alguno de entrega en el domicilio indicado ni avisó por medio alguno de que el pedido estaba en un depositario o consignatario de Fuengirola. Muy mal pues por UPS que no avisa ni entrega correctamente. Muy bien por parte de Don Roberto gracias al que pudimos saber que el paquete estaba en depósito en FYX, camino de Coin n⁰1 Fuengirola Lamentablemente al dirigirme a FiX miraron someramente unos cuantos paquetes y me despidieron con un "aquí no está'. Gracias a una llamada a D.Roberto y la intervención del mismo, el personal de FIX miró con mayor detalle y... ¡¡allí estaba el paquete!! . Que por lo demás se resistían a entregar por no tener según ellos documento acreditativo par ello. De nuevo gracias a la intervención de D Roberto pudo zanjar el tema y llevar el paquete (para el que por lo demás tenía los datos de pedido de los productos) Vamos, todo un "sainete". Espero revisen protocolos con UPS y con depositarios=consignatarios de dicha empresa de transporte Atte F. Javier Serrano Dolader Prof y Abogado C129171 il .Col de Madrid”

Helpful Report

Posted 11 months ago

Estimado cliente, Gracias por el tiempo para poner esta reseña. Sentimos lo ocurrido con el establecimiento que funciona como UPS Access Point donde fue depositado su paquete. Me alegra saber que finalmente todo fue solucionado por mi compañero Roberto. No es algo habitual pero cada dos o tres meses en España me encuentro un caso problemático por culpa de la tienda o establecimiento que por alguna razón no localizan bien el paquete. Respecto a UPS, la información de dónde está el paquete se proporciona solamente a través del tracking de seguimiento. Si tiene cualquier problema para identificar el estado de su paquete en atención al cliente le proporcionamos esa información.

Posted 10 months ago

“this survey made my experience with LE a very poor one”

Helpful Report

Posted 11 months ago

Hi, Thank you for your review. We are sorry that you had a bad experience, if you want to discuss the issue further or have any questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 11 months ago

“The delivery service is really expensive!”

Helpful Report

Posted 11 months ago

Hi, Thank you for your review. We collaborate with GLS, DHL, and UPS for delivery to countries all over Europe from our warehouse in the Netherlands. If you have a cart valued at €69 ex. delivery cost, you can choose Home Standard at check-out for free. In case you can only choose Home Saver, we recommend upgrading to a Premier membership. If you should have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 11 months ago

“You were supposed to send me a discount code for subscribing but received nothing, I had to place the order without the discount, please send me a voucher for next time at least”

Helpful Report

Posted 11 months ago

Hi, Thank you for your review. You should have received the voucher code via email, have you checked your spam folder ? Please contact our customer care team in order to get your welcome offer. If you have any further comments or questions, please feel free to contact us via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 11 months ago

“Facile da ordinare.”

Helpful Report

Posted 11 months ago

Hi, Thank you for your review. If you should have any further comments or questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 11 months ago

“I purchased 27 different products including: ribose, carnosine, magnesium, zinc, sod, Vit c, r-lipoic acid, resveratrol, nad+, reishi mushroom, omega-3, acetyl-carnitine. I spent more than €800, and I hoped to be able to improve my health and have more physical and mental energy. unfortunately I had to stop taking the products after a few days as they caused large drops in blood pressure (the maximum pressure was around 90mmHg) and drops in blood sugar. Instead of improving my health, all of this worsened it, as with blood pressure and blood sugar so low, I was forced to bed all day with no energy. such contraindications are not mentioned in the product jars. I would add that some products have zero disintegration, as in the feces I always found entire capsule-shaped lumps expelled without having been digested. I wasted around €800 to worsen my health, and now I'm forced to throw it all away. never again”

Helpful Report

Posted 11 months ago

Hi Thank you for your review. I am sorry to hear that the products do not seem to have had the desired effect, please keep in mind that it can take about 1 month for the effect to take place. Please contact our health adviser team to get the products that best suit your needs and to avoid possible interactions. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 11 months ago

“I don’t understand why you offered me a missyou10 discount and it didn’t work.”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. Please contact our customer care team in order to check what happened. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 11 months ago

“1 did not get the15% discount on Q10”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. This offer was valid till Sonday the 30th of June. Please contact our customer care team if you placed your order before this date. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 11 months ago

“I don’t understand why Ups don’t deliver at the address provided!!!”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. Please don't hesitate to reach out to our Customer Care Team if you experience any issue with delivery. They will make sure to get in contact with the carrier. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“My order took such a long time to arrive that I was at the pint of canceling. I am wary of the price difference between the US and the European. About twice as expensive.”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. We are very sorry that your parcel was delayed. It's not normal for it to take that long. Please always know that you can contact our Customer Care Team if a parcel is delayed or any other issue that might occur. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Ich habe Zahlungsart Paypal gewählt, es wurde mir Klarna mit Raten aufgezwungen. das wollte ich nicht.”

Helpful Report

Posted 1 year ago

Hallo, Vielen Dank für Ihre Beurteilung. Sobald Sie zur Kasse gehen können Sie immer verschiedene Zahlweisen auswählen wie Kreditkarte, Paypal oder auch Klarna. Bitte beachten Sie, dass die erste Möglichkeite automatisch ausgewählt ist, aber immer geändert werden kann indem man auf eine Zahlweise klickt. Sollten Sie weitere Fragen, Kommentare und/oder Feedback haben, zögern Sie bitte nicht, uns über den folgenden Link zu kontaktieren: https://www.lifeextensioneurope.com/contact Mit freundlichen Grüßen, das Team von Life Extension Europe Hello, Thank you for your review. Once you go to checkout you can always choose different payment methods such as credit card, Paypal or Klarna. Please note that the first option is automatically selected, but can always be changed by clicking on a payment method. If you have any further questions, comments and/or feedback, please do not hesitate to contact us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, the Life Extension Europe team

Posted 1 year ago

“Sou Portugues já comprei varias vezez, recebi a informação de entrega com morada errada, falta nr. casa e andar e ainda e Alemão pela UPS. Este questionário, recebi em Francês ….”

Helpful Report

Posted 1 year ago

Hi, thanks for your review. Unfortunately there was a technical error and our IT is on it. It should not happen again. Sorry for the inconvenience Kind regards Life Extension Europe Olá, obrigado pela sua avaliação. Infelizmente houve um erro técnico e nossa TI está cuidando disso. Isso não deveria acontecer novamente. Desculpe pela inconveniência Atenciosamente Life Extencion Europe

Posted 1 year ago

“Habe ein Produkt bestellt aber das falsche wurde geliefert. Nach der Reklamation wurde das Produkt versendet und es wurde tatsächlich nochmals das falsche geliefert.”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. It is correct that one of our formulas was reformulated and the our homepage was edited before the item had been replaced. However, you did receive a refund of your order as well as well as keeping the wrong items. As discussed, our Customer Care Agent will reach out to you when the reformulated item is in stock. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

Hi Vielen Dank für Ihre Bewertung. Es ist richtig, dass eine unserer Formeln umformuliert und unsere Homepage bearbeitet wurde, bevor der Artikel ersetzt wurde. Sie haben jedoch eine Rückerstattung Ihrer Bestellung erhalten und die falschen Artikel behalten. Wie bereits erwähnt, wird sich unser Kundendienstmitarbeiter mit Ihnen in Verbindung setzen, sobald der neu formulierte Artikel auf Lager ist. Sollten Sie weitere Fragen, Kommentare und/oder Feedback haben, zögern Sie bitte nicht, uns über den folgenden Link zu kontaktieren: https://www.lifeextensioneurope.com/contact. Herzliche Grüße, Life Extension Europe-Team

Posted 1 year ago

“I recently reordered my Complete B-Complex. I always compare the just finished bottle with the new. GUESS WHAT!!! I find that my past product had 100 mg of the B-6 and the new JUST HAS 16MG! Also the FOLATE was changed from 680 mcg to 400 ug. AND I am betting that the new amount is SMALLER. THIS is something that I should have been notified of the formula change, when I bought the new product. NOT to mention what is the conversion for mcg to ug???? AND there is no way to plug the missing gap with any of your other products. I am taking your 2 a day capsules, but WHY the CHANGE and WHY NO TRANSPARENCY on notifying the customer. VERY SAD NEWS! Carla Nemet”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. The bio-active B complex can be bought in 2 versions. The EU version is of a different formula, compliant with European recommendations. When you open the supplement facts you will see what the product contains. To ensure you get the high dose, you need to make sure you don't purchase the EU version. In the EU versions the EU is part of the item number e.g. #01945EU. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I did not receive a promotion code as indicated in the website for a new mail subscription”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. The welcome gift for subscribing to our newsletter is only valid for your first order. Since you have previously placed orders with us, the email was not sent to you, as the code would not have been valid. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Login bonus did not work :(”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. The welcome gift for subscribing to our newsletter is only valid for your first order. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Welcome code was not available.”

Helpful Report

Posted 1 year ago

Hi Thank you for your review. We see that you did place your first order with the discount code. This order was then cancelled, maybe you forgot something or wanted to change something. Our system only registers when a code is used regardless of the order being cancelled afterwards. Please don't hesitate to contact our Customer Care when an issue occurs, they are always eager to assist. Our Customer Care team will reach out to you Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

Life Extension Europe is rated 4.5 based on 19,191 reviews