Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 20,174 Reviews

90 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

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“In the past, I've had three or more orders cancelled for no reason. I hope this one goes through”

Helpful Report

Posted 1 month ago

Hello Wayne, We're sorry to hear you've experienced cancellations in the past. We understand how frustrating this can be. Please rest assured that we are actively working to provide a reliable and seamless shopping experience. Please don't hesitate to contact us if you have any further concerns or questions. Sincerely, The Team of Life Extension Europe

Posted 1 month ago

“21.07. my order is confirmed. Until today order is not recieved.”

Helpful Report

Posted 1 month ago

Hi Goran, Thank you for letting us know about your order. We're sorry to hear you haven't received your products yet. Your feedback is important to us and we will review it carefully. We invite you to contact us directly for assistance. Best regards, Team Life Extension Europe

Posted 1 month ago

“ok”

Helpful Report

Posted 1 month ago

Hello Riitta, Thank you for taking the time to leave a review. We’re sorry to hear that your experience did not meet your expectations. Your feedback is important to us as we strive to improve. If there's anything specific you would like to discuss or if you need assistance, please feel free to reach out. Kind regards, Team Life Extension Europe

Posted 1 month ago

“The tablets have a very strong smell and come in a rarely 1/4 filled large container.”

Helpful Report

Posted 1 month ago

Hello Maike, Thank you for your feedback regarding the tablets. We apologize for any inconvenience caused by the strong smell. Your insights are valuable to us. We appreciate you bringing this to our attention. Warm regards, Team Life Extension Europe

Posted 1 month ago

“The person who wrote my address in UPS forgot to put my home number, and it's been 3 days since I've been able to receive my package! And I still don't know how many more days I'll be without my order.”

Helpful Report

Posted 1 month ago

Hello Dayana, We’re very sorry to hear about the issues you've encountered with your shipping. We understand how frustrating this must be, especially when you are eagerly awaiting your order. Our customer care team will reach out to you shortly. Thank you for reaching out to us. Warm regards, Team Life Extension Europe

Posted 1 month ago

“YOUR WEBSITE IS AWFUL !”

Helpful Report

Posted 1 month ago

Hello Arnold, We’re sorry to hear that you find our website lacking. Your experience is important to us, and we appreciate your feedback. We are continuously working to enhance our site and provide a better user experience for all customers. Thank you for sharing your thoughts with us. Warm regards, Team Life Extension Europe

Posted 1 month ago

“This company has a very low class customer service with extremely poor product inquiry handling,especially in Europe. Stay away”

Helpful Report

Posted 1 month ago

Hello, We apologize for your experience with our customer service. Your feedback is valuable, and we take it seriously as we aim to improve. Please know that we are committed to addressing these issues to enhance our service moving forward. Thank you for sharing your concerns. Warm regards, Team Life Extension Europe

Posted 1 month ago

“They sent me faulty product. Upon contacting customer service no solution's been provided. Costumer service very rude! This is a very poor customer service and a pretty low class handling.”

Helpful Report

Posted 1 month ago

Hello, We're truly sorry to hear about your experience with our product and customer service. Your feedback is important to us, and we want to improve your experience. Our product specialist will contact you shortly. Thank you for your patience. Best wishes, Team Life Extension Europe

Posted 1 month ago

“very good product”

Helpful Report

Posted 1 month ago

Hello Giovanni, Thank you for your feedback. We're delighted to hear that you find our product very good! Your satisfaction is our priority and encourages us to continue offering quality products. Please feel free to share your experience or future needs with us. Sincerely, Team Life Extension Europe

Posted 1 month ago

“Transport catastrophique”

Helpful Report

Posted 1 month ago

Bonjour Marie, Nous sommes vraiment désolés d'apprendre que vous avez rencontré des problèmes avec le transport de votre commande. La satisfaction de nos clients est une priorité pour nous, et nous comprenons à quel point un service de livraison fiable est essentiel. Nous vous encourageons à contacter notre service client afin que nous puissions vous aider à résoudre ce problème. Merci de votre compréhension. Cordialement, Team Life Extension Europe

Posted 1 month ago

“Quiero el descuento del 15 por ciento de la primera compra”

Helpful Report

Posted 1 month ago

Hola Pedro, Lamentamos que no hayas recibido el descuento del 15% en tu primera compra. Es importante para nosotros que nuestros clientes se beneficien de todas nuestras promociones. Te recomendamos que te pongas en contacto con nuestro servicio al cliente para que podamos ayudarte a solucionar este inconveniente y asegurarnos de que obtengas el descuento que deseas. Gracias por tu comprensión. Un saludo cordial, Team Life Extension Europe

Posted 1 month ago

“Hola y mis 15% de descuento en primer pedido no se me a echo”

Helpful Report

Posted 1 month ago

Hola Cristian, Lamentamos que no hayas recibido tu descuento del 15% en tu primer pedido. Entendemos lo importante que es para nuestros clientes disfrutar de todas las promociones disponibles. Te invitamos a que te pongas en contacto con nuestro servicio al cliente para que podamos ayudarte a resolver esta situación y asegurarnos de que obtengas el descuento que mereces. Gracias por tu comprensión. Un saludo cordial, Team Life Extension Europe

Posted 1 month ago

“called today about my login and the cumerter service just put the phone down on me”

Helpful Report

Posted 2 months ago

Hello Leni, We're sorry to hear you had a bad experience with our customer service. It's never pleasant to be put on hold, and we completely understand your frustration. We will certainly look into this situation to improve our communication. If you need further assistance, please do not hesitate to contact us directly. Thank you for your feedback! Sincerely, Team Life Extension Europe

Posted 1 month ago

“J ai reçu un message d Ups comme quoi mon colis avait été livré aujourd'hui à 11H36. Au point relais aucun colis n a été livré. Où est mon colis ??????? Pouvez-vous m'aider ? Ce livreur nuit à votre entreprise. C'est dommage car vous avez d'excellents produits...”

Helpful Report

Posted 2 months ago

Bonjour Isabelle, Nous sommes désolés d'apprendre que vous n'avez pas reçu votre colis, alors qu'il a été marqué comme livré. Cela doit être très frustrant, et nous comprenons vos inquiétudes. Nous vous encourageons à vérifier auprès de votre point relais pour voir s'il y a eu une confusion. Si le problème persiste, n'hésitez pas à nous contacter afin que nous puissions vous aider à résoudre cette situation. Merci pour votre patience et compréhension ! Cordialement, Team Life Extension Europe

Posted 2 months ago

“The web site checkout was useless. Once it had decided it didn't like my debit card there seems to be no way to switch to a different card. After wasting a lot of time my workaround was to go back and redo the order. TERRIBLE!”

Helpful Report

Posted 2 months ago

Hello Richard, We're truly sorry to hear about the difficulties you encountered during checkout. It's frustrating when transactions don’t go as planned, and we understand how time-consuming this can be. Your feedback is invaluable, and we’ll work on improving the card switching process to ensure a smoother experience in the future. If you have any further concerns or need assistance, please feel free to reach out to us. Thank you for your patience! Best wishes, Team Life Extension Europe

Posted 2 months ago

“Alles gut!!!”

Helpful Report

Posted 2 months ago

Hallo Erwin, Wir freuen uns, dass alles gut läuft! Sollten Sie weitere Informationen oder Hilfe benötigen, kontaktieren Sie uns gerne. Ihre Zufriedenheit ist uns sehr wichtig. Vielen Dank für Ihre Unterstützung! Mit freundlichen Grüßen Team Life Extension Europe

Posted 2 months ago

“In fase di registrazione mi avevate annunciato uno sconto e le spese di spedizione gratuite...non pervenute”

Helpful Report

Posted 2 months ago

Ciao Tessa, Siamo spiacenti che tu non abbia ricevuto lo sconto e le spese di spedizione gratuite promessi durante la registrazione. La tua esperienza è importante per noi e ci impegniamo costantemente a migliorare. Ti invitiamo a contattarci direttamente in modo da poter risolvere la situazione e offrirti assistenza. Grazie per il tuo feedback! Cordiali saluti, Team Life Extension Europe

Posted 2 months ago

“UPS left the parcel with a local parcel shop instead of delivering to my address, even though I was at home. I am diasabled so it took nearly a week to get a friend to collect it as I have not been out of my flat in 5 years. I spend £300 per month with Dr Mercola and you could have had some of that business. It just show how a lazy courier can lose you business. I will NEVER order from you again!”

Helpful Report

Posted 2 months ago

Dear Geoffrey We sincerely apologize for the delivery issue you experienced. We understand how frustrating it must have been to have your parcel left at a local parcel shop when you were home and waiting for delivery, especially given your circumstances as a disabled customer. This is definitely not the level of service we strive for at Life Extension Europe. I want to acknowledge that having to wait nearly a week to arrange collection with a friend created significant inconvenience for you, and we are truly sorry about that. According to our delivery policy, with Home Standard delivery, UPS should make one delivery attempt at your home address before redirecting to a pickup location. However, it sounds like this process didn't work as intended in your case, particularly since you were home and available to receive the package. Thank you for bringing this to our attention, and I look forward to helping resolve this matter for you. Kind Regards, Team Life Extension Europe

Posted 2 months ago

“Very difficult to finalize orders and payments”

Helpful Report

Posted 2 months ago

Hello Marios, Thank you for your feedback! We're sorry to hear you had trouble completing your order and payment. We know how important a smooth process is and are constantly optimizing our payment methods. Your comments help us improve our service. Best regards, Team Life Extension Europe

Posted 2 months ago

“El envío nunca llegó por un fallo con la dirección.”

Helpful Report

Posted 2 months ago

Hola Anton, Lamentamos escuchar que tu envío no llegó debido a un error con la dirección. Entendemos lo frustrante que puede ser esta situación y realmente apreciamos que hayas compartido tu experiencia con nosotros. Trabajamos continuamente para mejorar nuestros procesos de envío y haremos todo lo posible para evitar problemas similares en el futuro. Muchas gracias por tu comprensión. Un saludo cordial, Team Life Extension Europe

Posted 2 months ago

Life Extension Europe is rated 4.5 based on 20,174 reviews