Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 19,135 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

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“An item I have bought did not much what I have ordered. A photo on the Web site is different from what I got.”

Helpful Report

Posted 2 months ago

Dear customer, For any product doubt or question please contact Customer Care. Remind Life Extension may modify some things in labels and bottles in different batches due to supply aspects. Different aspect as such means nothing in terms of quality. Customer Care Life Extension Europe

Posted 2 months ago

“I didn’t received it yet!”

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Posted 2 months ago

Hi, I can see that it was delivered to a parcel shop today, where you can pick it up.

Posted 2 months ago

“Voucher didn‘t work”

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Posted 2 months ago

Hello Marliese, We're sorry to hear that you experienced issues with your voucher. Please reach out to our Customer Service team, who can assist you in resolving this matter. We appreciate your feedback and hope to make your next experience smoother. Thank you for bringing this to our attention. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“My package has been sent back to you ! I had only a few days to pick it up, without any notifications before of the day. This is crazy, I want to have it or a refund right now please.”

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Posted 2 months ago

Hello Hector, We apologize for the inconvenience you've experienced with your package being returned. Notifications can sometimes be missed during the delivery process, and we understand how frustrating that can be. We recommend contacting our Customer Service team directly, who will be able to assist you in resolving this matter as quickly as possible. Thank you for your feedback, and we appreciate your patience. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“OK”

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Posted 2 months ago

“OK”

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Posted 2 months ago

“You steal from us. Look at the prices in the USA store. There are 1/2 the prices of European store.”

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Posted 2 months ago

Hello Christos, We understand your concerns regarding the price differences between our European and US stores. Pricing includes several factors : shipping to EU, import duties, cost for registration of the products in the EU and local regulations. We sincerely appreciate your feedback on this matter, and we are always looking for ways to better serve our customers. Thank you for sharing your thoughts with us. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Quando fiz a encomenda não me permitiu colocar os 15% de desconto por ser a minha primeira encomenda”

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Posted 2 months ago

“Unfortunetelly I paid for home delivery of my products and they have deliveried them in a pick-up point without even trying to reach my adress (I'm sure about that because I was home for the entire day). Therefore, the product could be good, but customer service is really poor, and for a service that I've paid for!”

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Posted 2 months ago

“I tried to apply the 15% welcome discount and the website told me that the conditions were not met though all information appeared correct. The message said that when I completed the payment it would automatically subtract the discount, but it did not do that.”

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Posted 2 months ago

Hello Georgina, We are sorry to hear that there had been problems while trying to apply the welcome discount. Did you register a (free) customer account ? Since this is a prerequisite for using the voucher, please also see the terms and conditions on our website. Please reach out to our Customer Service team, and they will be more than happy to help you resolve this issue. Thank you for bringing this to our attention, and we truly appreciate your feedback. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“I have had multiple delivery problems with GLS and UPS. I made an order on April 27 and am still waiting for my parcel. I have been a client for decades !!”

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Posted 2 months ago

Hello Martina, We’re truly sorry to hear about the delivery issues you've encountered with GLS and UPS. I can see that we have send you a replacement which already arrived. Thank you for sharing your experience with us. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“I did not receive the item I ordered and when I emailed them back the response was pathetic.”

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Posted 2 months ago

Hello, We sincerely apologize for the inconvenience you've experienced with your order. Your parcel should arrive today, apparently customs clearance took longer than usual. We value your feedback and invite you to contact our Customer Service team if you need more help. Thank you for your patience, and we hope to resolve this for you soon. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Product has yet to arrive. No update available on shipping”

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Posted 2 months ago

“The payment gave an error so i couldnt use the code given for suscribing, and had to make the cart like three times because it earased”

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Posted 2 months ago

Hello Eugenia, We're truly sorry to hear about the difficulties you faced during the payment process. We encourage you to reach out to our Customer Service team, who will be happy to assist you in resolving any issues you may still have. Thank you for your feedback, and we hope to provide you with a better experience in the future. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“No like it ten ux experience”

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Posted 2 months ago

Hello David, We're sorry your experience wasn't positive. We value your feedback and invite you to contact our Customer Service team to address any issues you may have encountered. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“idk”

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Posted 2 months ago

“En uno de los botes vinieron pastillas deshechos. Botes vacíos 3/4 partes, vede producto algodón.”

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Posted 2 months ago

Hola, en este caso debe ponerse en contacto con nuestra atención al cliente. Le sugerimos que base su Review tras el proceso de consideración/resolución de su incidencia por nosotros. Los tamaños de los botes dependen de la información que precisa la etiqueta, no del contenido, así pues eso no significa que estén vacíos. Atención al cliente

Posted 2 months ago

“hello, i´m a new customer and received a welcome voucher. The 15% discount and free shipping offer wasn't accepted. I'm now trying the products without the discount, but I'm already disappointed. not a good start for new customers....”

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Posted 2 months ago

Dear customer, you didnt communicate us this, to solve issues like this you have to contact our Customer Care team, we are here to help. We suggest to evaluate us after the resolution of your issue. Life Extension Europe Customer Care

Posted 2 months ago

“Me habeis enviado un correo que se traduce solo con el google translator y un codigo en español cuando hay que meterlo en ingles. Lo comento con el agente de turno (Adolfo) y no solo me llama mentiroso, no solo me miente a la cara diciendo que jamas ha pasado eso para luego decirme que hacia meses que no le pasaba, si no que cuando le expongo que es la primera vez que me ocurre y estoy acostumbrado a comprar en diversas marcas, me dice que es mi culpa.”

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Posted 2 months ago

Lamentamos que falte a la verdad cuando se ha mantenido por supuesto nuestra amabilidad en todo momento y usted no ha admitido la explicación que le hemos dado en ningún momento. Por supuesto este año no ha pasado nunca, quizás a una persona o dos hace 1 o 2 años, obviamente cae fuera de nuestra responsabilidad si un cliente manipula con un traductor el texto original que nosotros enviamos. Todo ello a pesar de que le hemos ayudado. Dado que no está satisfecho con nuestro servicio procedemos a anular su pedido y reembolsar su importe. Atención al Cliente

Posted 2 months ago

“I have not received my package and cannot get in touch with the delivery company.”

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Posted 2 months ago

Hello Luciana, We're sorry that you haven't received your package and the difficulties you've had contacting the delivery company. We understand how frustrating this situation can be. We encourage you to contact our customer service team, who are here to help and can provide the necessary support to resolve this issue. Sincerely, The Life Extension Europe Team

Posted 2 months ago

Life Extension Europe is rated 4.5 based on 19,135 reviews