Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 19,167 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“hello, i´m a new customer and received a welcome voucher. The 15% discount and free shipping offer wasn't accepted. I'm now trying the products without the discount, but I'm already disappointed. not a good start for new customers....”

Helpful Report

Posted 2 months ago

Dear customer, you didnt communicate us this, to solve issues like this you have to contact our Customer Care team, we are here to help. We suggest to evaluate us after the resolution of your issue. Life Extension Europe Customer Care

Posted 2 months ago

“Me habeis enviado un correo que se traduce solo con el google translator y un codigo en español cuando hay que meterlo en ingles. Lo comento con el agente de turno (Adolfo) y no solo me llama mentiroso, no solo me miente a la cara diciendo que jamas ha pasado eso para luego decirme que hacia meses que no le pasaba, si no que cuando le expongo que es la primera vez que me ocurre y estoy acostumbrado a comprar en diversas marcas, me dice que es mi culpa.”

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Posted 2 months ago

Lamentamos que falte a la verdad cuando se ha mantenido por supuesto nuestra amabilidad en todo momento y usted no ha admitido la explicación que le hemos dado en ningún momento. Por supuesto este año no ha pasado nunca, quizás a una persona o dos hace 1 o 2 años, obviamente cae fuera de nuestra responsabilidad si un cliente manipula con un traductor el texto original que nosotros enviamos. Todo ello a pesar de que le hemos ayudado. Dado que no está satisfecho con nuestro servicio procedemos a anular su pedido y reembolsar su importe. Atención al Cliente

Posted 2 months ago

“I have not received my package and cannot get in touch with the delivery company.”

Helpful Report

Posted 2 months ago

Hello Luciana, We're sorry that you haven't received your package and the difficulties you've had contacting the delivery company. We understand how frustrating this situation can be. We encourage you to contact our customer service team, who are here to help and can provide the necessary support to resolve this issue. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“any change I made in cart lead to ending up with an empty cart ... this site makes it an enormous effort to be able to place an order - wasting about 2hrs of my time to finally get around your poorly and ineffective webshop.”

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Posted 2 months ago

We sincerely regret that you had such a frustrating experience with our website. We understand how annoying it is to waste time trying to place an order. We appreciate your feedback and are constantly working to improve the functionality of our online store. If you need additional assistance, please don't hesitate to contact our customer service team, who is here to assist you. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Quasi quindici giorni fa ho ordinato il prodotto n. 500082918 e non è ancora stato consegnato. Nessun messaggio, nessuna scusa, niente. Un'azienda disastrosa.send me this question and the order is not delivered! Un'azienda disastrosa.”

Helpful Report

Posted 2 months ago

Hello Christian, We are very sorry that you have not received your order yet. Please contact our customer service team, as they are available to help you resolve this situation. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“I asked to change the delivery address when my order was still out of France and neither you nor UPS accepted the change. My order is now in a place i cannot return to.”

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Posted 2 months ago

Dear Marie, We accepted the address change and forwarded it to UPS and they confirmed it. Please contact our customer service team in order to help you to find your parcel and solve the situation. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Envío refrigerado con gran retraso." Sending"”

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Posted 2 months ago

“y”

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Posted 3 months ago

“No me dejo aplicar el descuento y el envio gratis por la primera compra”

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Posted 3 months ago

“Your customer service was really rude in the email messages—I still have them saved.”

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Posted 3 months ago

Hello Jussi, Thank you for sharing your experience. We're genuinely sorry to hear that our customer service did not meet your expectations. We value all feedback as it helps us improve. Please reach out to our customer service team so we can address your concerns and ensure a better experience in the future. Best regards, Life Extension Europe Team

Posted 2 months ago

“Je n'ai pas reçu ma commande”

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Posted 3 months ago

Bonjour Christian, Merci d'avoir pris le temps de partager votre expérience. Nous sommes désolés d'apprendre que vous n'avez pas reçu votre commande. Nous vous encourageons à contacter notre service client afin qu'ils puissent examiner cela et vous apporter l'assistance nécessaire. Cordialement, L'équipe de Life Extension Europe

Posted 2 months ago

“Cuesta mucho pedir muy difícil, no hay teléfono de atención al cliente”

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Posted 3 months ago

“No discount for first order. Just advertising…”

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Posted 3 months ago

Hello Daria, Thank you for sharing your thoughts with us. You should have received an email with the discount code as soon as you subscribed to the newsletter, have you checked your spam ? Please don't hesitate to reach out to our customer service team in order to get help. Best regards, Life Extension Europe Team

Posted 2 months ago

“Has not been delievered as promised. I have still not seen any products. The delievery is a disaster.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your feedback. We're truly sorry to hear about the delivery issues you've encountered. We understand how frustrating this can be. Please reach out to our customer service team so we can assist you further and resolve this matter. Best regards, Life Extension Europe Team

Posted 3 months ago

“Dude... my omega 3 had cediment in the capsules. Not good! Not good at all!”

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Posted 3 months ago

Hello, Thank you for your feedback. We're sorry to hear about the issue with the omega-3 capsules. We take quality very seriously, therefor please reach out to our customer care team and send also photos in order to get help. Thanks Best regards, Life Extension Europe Team

Posted 3 months ago

“Unfortunately I have not received my order. UPS claim to have delivered it to an access point but they do not have it. I have wasted all this morning trying to get it UPS have an autimated answer machine which just repeats whats on the tracking”

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Posted 3 months ago

Hello Catherine, Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your order delivery. As I can see you already reached out to our customer service team directly, and there is already a replacement on its way. Best regards, Life Extension Europe Team

Posted 3 months ago

“First time 15% does not work .so what is the point to offer”

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Posted 3 months ago

Hello Sukhwinder, Thank you for your feedback. You need to have a registered account to get these 15% as its stated in the terms and conditions. I you register for your next order (free) you can still use the code. Best regards, Life Extension Europe Team

Posted 3 months ago

“I hate it if bonus coupons are advertised and when you reach the payment phase the dealer comes up with excuses :(”

Helpful Report

Posted 3 months ago

Hello, Thank you for your feedback. As clearly stated in the voucher terms and conditions on our website, you must have a registered customer account (free) to redeem the voucher. Unfortunately, you ordered as a guest. If you register with us on your next order, you can still redeem the voucher code. Kind regards Life Extension Europe Team

Posted 3 months ago

“WEBSITE NOT EASY TO FOLLOW/ DISCOUNT WAS NOT APPLIED”

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Posted 3 months ago

Hello Carolina, Thank you for your feedback. We're sorry to hear you had difficulties with our website and the discount wasn't applied. Please don't hesitate to contact our customer service directly. They will be happy to help you resolve the issue. Thank you and best regards, The Life Extension Europe team

Posted 3 months ago

“Gutscheincode für Erstbestellung wurde nichtangewendet.(Voraussetzungen lagen nicht vor…? Welche, wurden nicht genannt…?)”

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Posted 3 months ago

Hallo Klaus, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass der Gutscheincode für Ihre Erstbestellung nicht angewendet wurde. Bitte wenden Sie sich direkt an unseren Kundenservice, damit diese Ihnen bei der Klärung weiterhelfen können. Vielen Dank und beste Grüße, Das Team von Life Extension Europe

Posted 3 months ago

Life Extension Europe is rated 4.5 based on 19,167 reviews