Life Extension Europe Reviews

Name: Life Extension Europe
Rating: 4.55

4.6 Rating 11,540 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 22nd March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ik schreef me in voor de nieuwsbrief om korting te krijgen. De toegestuurde code werd echter niet goedgekeurd. Ga me dus meteen weer afmelden voor de nieuwsbrief.”

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Posted 1 year ago

Hallo, Bedankt voor uw beoordeling. Ons klantenserviceteam zal binnenkort contact met u opnemen over dit probleem. Met vriendelijke groeten, Life Extension Europe-team

Posted 1 year ago

“Prices increasing!”

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Posted 1 year ago

Hi Thank you for your review. We always try to offer the highest quality products at competitive prices, but it is not always possible for us to control or influence the prices of the raw materials that are being used. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“As many as _six_ different methods of payment have failed!!! Get your house in order, do please.”

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Posted 1 year ago

Hi, Thank you for your review. I am sorry that you have experienced this problem at the checkout, but I can see that your order has now gone through and is currently being processed. If you should have any further questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“My previous order didn't go trough. It says its open. Cant cancel or continue payment. Tried to simply order again but lost my coupon and my points in the order that didn't go trough.”

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Posted 1 year ago

Hi, Thank you for your review. We are very sorry for the problems you encountered with this order. Our Customer Care team will be in touch with you shortly regarding this. Kind regards, Life Extension Europe team

Posted 1 year ago

“We are ordering for a company. There is no field for fill up the Tax Number (UID) so the taxes have to be paid for nothing.”

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Posted 1 year ago

Hi, Thank you for your review. If you should have any further questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“PEDIDO PAGADO COMO LES HAGO LLEGAR EL JUSTIFICANTE DE PAGO?”

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Posted 1 year ago

“good”

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Posted 1 year ago

“UPS failed to deliver on the scheduled day. That day I received an email telling me that they would deliver on that day. People were at home and available all day. Later that day, I received an email telling me the item had been dropped off elsewhere. It's at a location I cannot access and nobody asked my permission. I emailed the supplier but they appear to not care. They have stolen from me. They took payment but have not provided the product. I am very happy that I only made a small order as a test case. I have lost money and this supplier has stolen from me, but at least it was not a great deal of money.”

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Posted 1 year ago

Hi, Thank you for your review. I am very sorry for your experience with delivery. Our Customer Care team will look again into this and get back to you shortly via email. Kind regards, Life Extension Europe team

Posted 1 year ago

“Hola, vivo en Canarias y se supone que deben descontar el IVA, pero no lo hacen. Además si lo interviene la Aduana me cobran encima el 7% de IGIC ñademas el DUA. Lo corroboré sin logearme y como peninsular, si por ej. son 100 € le cobran 75 + 25 de impuestos. Total 100€... y con la acreditación de haber pagado 25 de impuestos que podrían ser recuperables. Pero al logearme e identificarme como residente en Canarias, debo pagar Total= 100€ acotando un 0% de VAT. RESUMIENDO: Peninsular paga 75€ Canarias paga 100€ (+envío más caro y talvez impuestos de aduanas) Además en vuestra página de información al respecto informan claramente que hay zonas y países exentos del VAT Por favor revisen que sucede, porque gasto mucho en pedidos todos los meses y me está perjudicando bastante económicamente.”

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Posted 1 year ago

Buenos días, Entendemos su cuestión pero en realidad usted no paga ningún IVA viviendo en Canarias. Simplemente los precios de clientes finales son armonizados, tenga en cuenta que el IVA es totalmente distinto en cada país de la UE variando del 6% al 25% y no por eso los precios varían para envíos a un país u otro. Sencillamente no pagamos IVA por su precio en Canarias y sí lo pagamos por el precio en península, siendo el precio final idéntico en ambos casos. El precio final va a ser siempre idéntico desde al menos 2021 en todos los destinos a los que enviamos. Sobre los cobros aduaneros, los cuales son una cuestión totalmente ajena a nosotros, usted es libre de pagarlos y recibir el paquete. Está en su derecho claro de no aceptar el paquete y cuando regrese de vuelta le devolvemos el importe. Lamento cualquier circunstancia de carácter burocrático/político de Canarias sobre lo que nosotros no podemos influir. Cualquier otra duda o cuestión estaremos encantados de atenderle. Life Extension Team

Posted 1 year ago

“Haven't yet received my order.”

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Posted 1 year ago

Hi, Thank you for your review. We are very sorry that you haven't received your package. Our Customer Care team will look into this and get back to you shortly via email. Kind regards, Life Extension Europe team

Posted 1 year ago

“Ich habe bisher noch kein Paket erhalten.”

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Posted 2 years ago

Hallo Vielen Dank für Ihre Bewertung. Es tut uns sehr leid, dass Sie Ihr Paket nicht erhalten haben. Unser Kundendienstteam wird sich darum kümmern und sich in Kürze per E-Mail bei Ihnen melden. Mit freundlichen Grüßen, Life Extension Europe team

Posted 2 years ago

“Vor einer Woche habe ich eine Bestellung aufgegeben. Bis heute wurde nichts geliefert. DHL-Status ist 25.5. unverändert: »Die Sendung wurde elektronisch angekündigt.»”

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Posted 2 years ago

Sehr geehrter Herr Vielen Dank für Ihre Bewertung. Es tut uns sehr leid, dass Sie Ihr Paket nicht erhalten haben. Unser Kundenservice-Team wird sich darum kümmern und sich in Kürze per E-Mail bei Ihnen melden. Mit freundlichen Grüßen, Life Extension Europe Team

Posted 2 years ago

“Die Bestellung wurde mir detailliert gemailt und die Zustellung hat gut funktioniert”

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Posted 2 years ago

Sehr geehrte Kundin Vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie mit Ihrer Bestellung zufrieden sind. Sollten Sie weitere Fragen, Kommentare und/oder Feedback haben, zögern Sie bitte nicht, uns über den folgenden Link zu kontaktieren: https://www.lifeextensioneurope.com/contact Mit freundlichen Grüßen Life Extension Europe Team

Posted 2 years ago

“Zuerst einmal zu dieser Lieferung: Bei dieser Lieferung waren die MHD Daten der Mega EPA extrem kurz. Der ich nenne es jetzt mal Kundenservice reagiert nicht wirklich hilfreich, man könne sich vorher ja über die MHD informieren. Seit 13 Jahren kaufe ich bei Ihnen ein und war bis jetzt weitestgehend zufrieden bzw. es wurden kundenorientierte Lösungen gefunden. Jetzt soll ich als Kunde für eine mangelhafte Lieferung auch noch den Rückversand übernehmen. Dann erhalte ich schon seit geraumer Zeit keine Newsletter mehr nachdem ich diese in deutscher Sprache zugestellt haben wollte. Auch der Feedbackbogen sollte bei einem deutschen Kunden in dessen Sprache sein. Alles in allen stelle ich eine extreme Verschlechterung der Qualität und des Service fest.”

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Posted 2 years ago

Geehrter Herr Vielen Dank für Ihre Bewertung. Ihre Erfahrung tut uns sehr leid. Ich sehe, waren sie mit unserem Kundendienstteam bezüglich der Situation in Verbindung. Sollten Sie weitere Fragen, Kommentare und/oder Feedback haben, zögern Sie bitte nicht, uns über den folgenden Link zu kontaktieren: https://www.lifeextensioneurope.com/contact. Mit freundlichen Grüßen Life Extension Europe team

Posted 2 years ago

“Remedies ar the best but the shipping package was not secure enough. some bottles had silver paper, others only plastic with the risk that they would bump and break as it has already happened to me twice.”

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Posted 2 years ago

Hi Maria Vittoria Thank you for your review. I am very sorry to read that some of our products have leaked during transport. Our Customer Care team has already been in touch with you and a replacement has been shipped. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 2 years ago

“UPS is dysfunctional…Big problems to receive Orders in Neuilly sur Seine, France…”

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Posted 2 years ago

Hi Valentine, Thank you for your review. I can see that your package has been delivered now, but I apologise for the late delivery. Our Customer Care team have already been in touch with you to discuss the matter further. Should you need any further help do not hesitate to contact us again. Kind regards, Life Extension Europe team

Posted 2 years ago

“Sono anni che ordino da loro ma nell ultimo ordine fatto ad aprile mi sono stati mandati gli integratori con scadenza a dicembre , pensare che quelli xhe avevo già in casa hanno scadenza nel 2023”

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Posted 2 years ago

Salve Life Extension Europe è il distributore esclusivo di Life Extension e ha accesso ai prodotti più freschi. Ci sforziamo di fornire prodotti con una durata di conservazione notevolmente superiore a un anno al momento dell'acquisto, e questo è ciò che i nostri clienti sperimentano normalmente per la maggior parte dei prodotti. A causa di circostanze come le restrizioni all'importazione e le conseguenti procedure di importazione prolungate, occasionalmente le durate di conservazione rimanenti possono essere più brevi di quella. Si prega di notare che una bottiglia dei nostri prodotti a base di olio di pesce (prendendo la dose ottimale consigliata) è progettata per durare un mese, quindi una durata di conservazione di 8 mesi rimanente dovrebbe comunque essere confortevole per i nostri clienti. In caso di ulteriori domande, commenti e/o feedback, non esitare a contattarci tramite il seguente link: https://www.lifeextensioneurope.com/contact Saluti Life Extension Europe Team

Posted 2 years ago

“I hate UPS. I was at home when the driver ring bell at the build gate; I opened the door; I see he came to the stairs. Why did not he bring the box to my flat, why did he take it to the collection point. Similar things happened many times before. If this continues I won't buy again from Life Extension!!!”

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Posted 2 years ago

Hi, Thank you for your review. I am very sorry for your experience with delivery. Our Customer Care team will be in touch shortly to discuss the case further. Kind regards, Life Extension Europe team

Posted 2 years ago

“I have no problem with the customer experience on your site, but since you use UPS as your shipment carrier, and they have lost my package. Well, I am not happy, and it is not my first bad experience with UPS. Consider using other carriers, please.”

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Posted 2 years ago

Hi Lars-Jonas, Thank you for your review. I am very sorry for your experience with delivery, your comments have been noted. I can see that a replacement package is on its way to you, so you should receive the tracking information soon. If you experience problems again, or if you should have any further questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 2 years ago

“Product delivered 19th April 2022 is 7 months before expiration. Is this legally correct? Batch C2002666A ExpirationDate 12/2022 ; L01937G”

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Posted 2 years ago

Hi Ruedi Life Extension Europe is the exclusive distributor of Life Extension and has access to the freshest products. We strive to provide products with a shelf life considerably greater than one year at the time of purchase, and this is what our customers normally experience for the majority of products. Due to circumstances such as import restrictions and resulting prolonged import procedures, occasionally the remaining shelf lives can be shorter than that. Please note that a bottle of our fish oil products (taking the recommended optimal dose) is designed to last for one month, and thus a remaining shelf life of 8 months should still be comfortable for our customers. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 2 years ago

Life Extension Europe is rated 4.6 based on 11,540 reviews