Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 19,050 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

Visit Website

Write Your review

Tell us how Life Extension Europe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Español

Italiano

“I don't know why they ask rating at that point. I have not received product, I just paid for it.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. If you should have any further questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 2 years ago

“What went wrong - in a word - UPS! I was recommended to Pycnogenal as a supplement for BPH and have been using it for some time. I live in the UK and unfortunately life extension use UPS to make their deliveries here. I've had a poor opinion of UPS and the slow, dysfunctional way they seem to operate for many years now and up to now found with my deliveries of Pycnogenol that they were regularly changing their delivery days and slots right up to the last minute. However, with my last shipment they suddenly added a delivery charge of £46.77 (this was on an order of £198 - so approx 25% add on cost!) which I have never had to pay before and so I refused to accept the goods or pay the charge. When I contacted Life extension they informed me that this was incorrect but seemed totally unable to change matters other than UPS turned up a week later with my order demanding the same amout of money again! I've now requested a refund and will go elsewhere from now on - Life extension have and are allowing UPS to tarnish their reputation - they are going to discover this is bad business - you have been warned.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. I am very sorry for your experience with delivery. Our Customer Care team is available in case you want to discuss the matter further. Please do not hesitate to contact us. Kind regards, Life Extension Europe team

Posted 2 years ago

“Price is going up by 40% for no reason. There are cheaper alternatives for a supplement mix.”

Helpful Report

Posted 2 years ago

Hi Thank you for your review. We always try to offer the highest quality products at competitive prices, but it is not always possible for us to control or influence the prices of the raw materials that are being used. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 2 years ago

“Have had questions regarding the ethanol/alcohol content of Quicksilver products LEE is carrying- so,one could make an informed decision about the purchase and risk/benefit ratio. But unfortunately, there was no exact answer given.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. Our Customer Care team has already been in touch with you to discuss the matter further. Should you need any further help do not hesitate to contact us again. Kind regards, Life Extension Europe team

Posted 3 years ago

“the package was left at a store instead of being delivered home”

Helpful Report

Posted 3 years ago

Hi Emmanuelle, Thank you for your review. I am very sorry for your experience with delivery. Our Customer Care team will look into this and get back to you shortly via email. Kind regards, Life Extension Europe team

Posted 3 years ago

“Although I have paid for Premier Member, I must constantly remind Life Extension that we have not received the Magazine. I am still waiting for the April and May edition”

Helpful Report

Posted 3 years ago

Hi Ashley Thank you for your review. I am very sorry to read that you are not receiving our magazines. Our Customer Care team will shortly be in touch with you to discuss the case further. Kind regards, Life Extension Europe team

Posted 3 years ago

“The packaging was very poor. One of the bottles leaked its content due to unprofessional packaging.”

Helpful Report

Posted 3 years ago

Hi Barbara, Thank you for your review. I am very sorry about your experience. Our Customer Care team will shortly be in touch with you to discuss the case further. Kind regards, Life Extension Europe team

Posted 3 years ago

“This was a reorder, so I was already favorable. But the box in which the items arrived was a little too large, with the space being filled with brown paper - which was unasked for waste. Getting into the box involved a fight with, imv over strong sticky tape. I had to use a knife to cut my way into the box. While there was a good-looking notice inside the lid, there was no physical or email address - which seemed thoughtless. More waste. By this stage, I was getting worried about whether the lack of thought might apply to the formulation and origins of the products purchased. By now I was wondering about trying to find alternative suppliers for the next purchase, with whom I could have more trust.”

Helpful Report

Posted 3 years ago

Hi Ross, Thank you for your review. We are very sorry for your experience. Regarding the boxes that our products are delivered in, our suppliers provide us with delivery boxes that come in 5 standard sizes. They are all made from recycled paper material. The delivery boxes need to have room for internal padding in order to provide adequate protection of the products during transport. A part of your Satisfaction Guarantee is of course that you can count on that your products will be delivered without damage. That is why our environmentally-friendly boxes are relatively larger than the products you have ordered might physically be. Kind regards, Life Extension Europe team

Posted 3 years ago

“Le colis n'a pas été livré. Il a été déposé dans un dépôt éloigné”

Helpful Report

Posted 3 years ago

Bonjour, Merci pour votre avis. Je suis désolée de votre expérience avec la livraison. Notre SAV vous contactera bientôt pour discuter plus en détail du cas. Bien cordialement, Life Extension Europe team

Posted 3 years ago

“I ordered with home delivery and it was left in a pick-up location.”

Helpful Report

Posted 3 years ago

Hi Veronique, Thank you for your review. I am very sorry for your experience with the delivery. Our Customer Care team will be in touch shortly to discuss the case further. Kind regards, Life Extension Europe team

Posted 3 years ago

“I received an email at noon as requested for some products that were out of stock.... The product "Neuro-Mag® Magnesium L-Threonate, 90 caps" is no longer available The product "Cognitex® Basics" is no longer available The product "Quick Brain Nootropic" is no longer available And surprise!”

Helpful Report

Posted 3 years ago

“Buen servicio. Pero no me ha servido de nada, no me induce a la cetosis… Me subió el azúcar.”

Helpful Report

Posted 3 years ago

“I receive a charming letter for my birthday from Life extension but was charged 7 euros as I bought for 167 euros !! not what I was hoping Please from now on discard me from your news letter and mails Renaud Beauwens”

Helpful Report

Posted 3 years ago

Hi Renaud, Thank you for your review. We are very sorry for your experience and will be in touch shortly to discuss the case further. If you should experience any problems while ordering in future, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact/ Kind regards, Life Extension Europe team

Posted 3 years ago

“Hi, maybe next time send me something in English but the spirit is clear. My great pain with you is the Delivery process . You are working with UPS. One of my orders is not delivered today( ordering made January 31). And when I try to have information It's impossible to have any consistent information. Could you consider my request and offer for France mainland another choice ?”

Helpful Report

Posted 3 years ago

Hi Marie, Thank you for your review. I am very sorry for your experience and that your package took a little longer to arrive than it normally would. If you experience delays again, don't hesitate to contact our Customer Care team who can help to track your order. Please note that we do offer a choice of two transport companies for delivery to your region, which you can choose at the checkout when placing your order. Have a nice day, Rachel Life Extension Europe team

Posted 3 years ago

“last time the ad said 3 for 2. so I bought several of my regular. And I did not any free. I do not understand why. please review. Anders”

Helpful Report

Posted 3 years ago

Hi Anders, Thank you for your review. We are sorry for your experience. Our Customer Care team will look into this and be in contact with you shortly. Have a nice day, Life Extension Europe team

Posted 3 years ago

“I have ordered and paid my 4 Geroprotect, Ageless Cell on January 7th and until now I haven't received them.”

Helpful Report

Posted 3 years ago

Hi Sheila, Thank you for your review. We are sorry to hear about your unfortunate experience with delivery and apologise for the inconvenience. I am glad to see that our Customer Care team have been in contact with you and are in the process of clarifying the situation. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Rachel Life Extension Europe team

Posted 3 years ago

“The only complaint is that the goods arrived only after 8 days. Otherwise i have no other regrets”

Helpful Report

Posted 3 years ago

Dear John, Thank you for your review. I am very sorry for your experience. Please note that due to high seasonal demands, some delays in delivery can occur. We have added extra communication on our site and in our newsletters regarding this. If you experience delays again, please don’t hesitate to contact our Customer Care agents at https://www.lifeextensioneurope.com/contact to help track your order. Kind regards, Rachel Life Extension Europe team

Posted 3 years ago

“The delivery took much longer than what was expected,”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. I am sorry to hear about your unfortunate experience with delivery. We have been informed by some of our customers that they are experiencing delays with delivery at the moment. Hence, we have added extra communication on our site and newsletters to say that delays may occur due to high seasonal demands. If you experience delays again, please don’t hesitate to contact our Customer Care agents at https://www.lifeextensioneurope.com/contact to help track your order. Rachel Life Extension Europe team

Posted 3 years ago

“I paid extra for rapid delivery and received +4 emails telling me about delays in delivery.”

Helpful Report

Posted 3 years ago

Hi Stan, Thank you for your review. We are very sorry for your experience with delivery. Our Customer Care will track your order and reach out to you shortly. Have a nice day, Life Extension Europe team

Posted 3 years ago

“Change the courier company, they came out of their mailed time, so I had to rescue the parcel”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. We are sorry to hear about your experience with delivery. Please feel free to contact us via the following link should you wish to discuss this case further: https://www.lifeextensioneurope.com/contact Rachel Life Extension Europe team

Posted 3 years ago

Life Extension Europe is rated 4.5 based on 19,050 reviews