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LightInTheBox Reviews

3.8 Rating 9,140 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,140 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Very bad quality its not good and not 100% pure ,Its slow i dont like it beacuse of its bad
Helpful Report
Posted 4 years ago
Going to the shops can be great; I like being able to touch and feel a product before I buy it. But walking through a crowded area, going from shop to shop not finding what you want, can be stressful. Worse still, you end up finally buying something, only to find it cheaper in the store next door….and let’s not talk about how much money could have saved buying it online! Online shopping is quick and convenient. You can shop a wide selection of shops around the world simultaneously to find the perfect item at the right price. Best of all, the item is sometimes delivered for free — no more carrying heavy bags around town! In a 12 market global survey, 47% of consumers reported issues with their online shopping experience during the 2016 holiday shopping season, higher than the previous year. Nearly 80% of UK consumers would switch online retailers if they had a negative experience.
Helpful Report
Posted 4 years ago
This site is doing great job. They are very customer friendly. They always take care of their customers' feedback and work on it. The price of the products is reasonable and the quality is also good. Their delivery system is very easy and faster. That's why I love LightInTheBox and It is a reliable site for me. Keep it up.
Helpful Report
Posted 4 years ago
The lightinthebox shipping is little bit slow, there are many duty fee, amd the product quality is not 100% good, but overall it is a satisfying shopping experience. you should buy product from the lightinthebox but it's product aren't 100% accurate so its your choice, thank you everyone
Helpful Report
Posted 4 years ago
This is a nice shopping mall and amazing this is most important for human life everyone can buy and sale their products into this shopping mall so that its most important and helpful to people ICS this situation it's most I am very important to everyone so I think it is the best buyer and seller review
Helpful Report
Posted 4 years ago
This site is doing great job. They are very customer friendly. They always take care of their customers' feedback and work on it. The price of the products is reasonable and the quality is also good. Their delivery system is very easy and faster. That's why I love LightInTheBox and It is a reliable site for me. Keep it up.
Helpful Report
Posted 4 years ago
I recently ordered somethings online from here and I was at first very shy to order because the shipping is very slow and the duty fee seemed higher than usual plus the quality is not a 100% but still I had a great shopping experience because I got what I need when they promised they would deliver.
Helpful Report
Posted 4 years ago
This is a really amazing commpany.this company deleviery is really good.this company is the best marketplace.this compnay servicr very good.fadt deleviry and 100% real product. I hope all people but the company products
Helpful Report
Posted 4 years ago
I recently ordered somethings online from here and I was at first very shy to order because the shipping is very slow and the duty fee seemed higher than usual plus the quality is not a 100% but still I had a great shopping experience because I got what I need when they promised they would deliver.
Helpful Report
Posted 4 years ago
The quality of the products of the company is too bad. The shipping service is also slow. Its quality service is not 100% well. It also has a high duty fee. But overall it's a satisfying shopping experience.
Helpful Report
Posted 4 years ago
The quality of the products of the company is too bad. The shipping service is also slow. Its quality service is not 100% well. It also has a high duty fee. But overall it's a satisfying shopping experience.
Helpful Report
Posted 4 years ago
Very bad quality, i ordered the commodity but the shipping is very slow. When it delivered to me i found it useless
Helpful Report
Posted 4 years ago
Bad experience for me...Because I was buy two dresses but quality is not good I can't wear both dresses😞
Helpful Report
Posted 4 years ago
I am very much satisfied with LightintheBox. This platform is quite good for shopping experiences. Everything I needed is available on this platform. The quality of the products is also awesome. But some of the products are very costly and are unaffordable. The shipping of the product also looks slow. But overall I am satisfied with the platform. You can trust this platform. I recommend you to try it. Thank you.
Helpful Report
Posted 4 years ago
Wao, shipping is not good here.. it takses lot of time to deliver.. but one thing to keep in mind is that, quality is also bad. Useless
Helpful Report
Posted 4 years ago
Excellent service, good shopping experience. This is shopping at it's best, wonderful customer care and realistic product images. And also to add, great array of products on display. I definitely recommend this app to my friends and anyone who shops online.
Helpful Report
Posted 4 years ago
I recently ordered somethings online from here and I was at first very shy to order because the shipping is very slow and the duty fee seemed higher than usual plus the quality is not a 100% but still I had a great shopping experience because I got what I need when they promised they would deliver.
Helpful Report
Posted 4 years ago
The quality of my two garments is offensively cheap and herbal ... I will never wear them ... not good enough for bushes or floor coverings ... it's hard to get a return ... Looks like they rely on it to make their millions ... and it will cost even more to try to get back ... don't buy
Helpful Report
Posted 4 years ago
The quality of the products of the company is too bad. The shipping service is also slow. Its quality service is not 100% well. It also has a high duty fee. But overall it's a satisfying shopping experience.
Helpful Report
Posted 4 years ago
It is somehow good company but the overall prices are very high and shipping is also very slow.
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,140 reviews