Login
Start Free Trial Are you a business?? Click Here

LightInTheBox Reviews

3.8 Rating 9,138 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,138 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
It is very easy to shop.But the process of getting the product is slow.Also quality is not as shown in the website.But some goods are more than expected for a low price.I would expect a low quality product but the quality was fine for the price.Overall satisfied.
Helpful Report
Posted 4 years ago
That's amazing company. I am very happy that bacause i do the shopping for lightinthebox delivery service. It is a very good company.it is a big company for deliveries
Helpful Report
Posted 4 years ago
That's not not a very good product but overall the product is okayi will recommended this product for everyone
Helpful Report
Posted 4 years ago
LightInTheBox is one of the best company. They never compromise with their product, service & delivery.
Helpful Report
Posted 4 years ago
It is very easy to shop.But the process of getting the product is slow.Also quality is not as shown in the website.But some goods are more than expected for a low price.I would expect a low quality product but the quality was fine for the price.Overall satisfied.
Helpful Report
Posted 4 years ago
Well let me say this is my first time giving the online shopping a go. I wouldn't say I was exactly pleased because there were some downsides to my experience with LightInTheBox. First off the shipping took like forever. The product quality wasn't that really top notch and their prices weren't compatible with the quality of what was being sold. In all though, I was satisfied. Not the very best of experience but I go what I wanted
Helpful Report
Posted 4 years ago
It's good, But not 100% alright. I hope next time It's very Good. I wish best of Luck For Your Sarvice.
Helpful Report
Posted 4 years ago
Lightinthe box is a good quality site. But shipping is slow and the quality is not so good as i expected.
Helpful Report
Posted 4 years ago
I am so frustrated in lightInTheBox in the wake of believing them they made me hang tight for over quite a while. Its moderate and exceptionally awful not 100% well so I give 3 stars. Most noticeably terrible assistance.
Helpful Report
Posted 4 years ago
Well let me say this is my first time giving the online shopping a go. I wouldn't say I was exactly pleased because there were some downsides to my experience with LightInTheBox. First off the shipping took like forever. The product quality wasn't that really top notch and their prices weren't compatible with the quality of what was being sold. In all though, I was satisfied. Not the very best of experience but I go what I wanted.
Helpful Report
Posted 4 years ago
Ainda não comprei os produtos LightInTheBox mais tenho boas referencia dos produtos de boa qualidade a prelos acessiveis ,tem amigos tem ja comprara os produtos chegaram na data de entrega estipulada inicialmente pela empresa com o bao qualidade sem nenhum defeito isto me garante confiança para fazer a minha futura compra .é uma organização seria e os preços são bom e que a devolução e reembolsos de produtos em tempo recorde
Helpful Report
Posted 4 years ago
I loved shopping and had a great over all shopping experience with LightInTheBox; however, they have slow delivery process and the products that are recieved are not as good quality as expected. But they do have a really good customer support and I will definitely consider them again while shopping.
Helpful Report
Posted 4 years ago
Am so disappointed in lightin the box after trusting them they made me wait for over a long time..there shipping is very slow and the worst of all is that the goods are not good I received some spoilt products it made me very angry .but all the same it a good shopping platform
Helpful Report
Posted 4 years ago
Quality is not 100 & and duty fee is high but overall shopping experience is goof
Helpful Report
Posted 4 years ago
Amazing ............ Such a great Shipping service . I like it so much Because it have a good quality and amazing products. So I am very impressed of his amezing service. Thnx
Helpful Report
Posted 4 years ago
Light In The Box is a very respected company, and Im happy that im one of their customers, even though with their great services which they offers to their customers, Im not satisfied 100% with their work, for instance the shipping fees and the shipping companies which they offers to my country are very limited and pricey, its not possible for me to spend another 10 or 15 dollars as an extra fee for shipping, plus the shipping carriers are very limited and some of them have problems in dealing with my country, another problem that I faced is that not all the products are available to me, I really hope that they will work on that, however, as an overall my experiment with this company was good, and I will buying from them again in the near future
Helpful Report
Posted 4 years ago
Its not good i dont like it .Its slow and very bad not 100% well so i give 3 stars .Its very slow and bad
Helpful Report
Posted 4 years ago
This is a really amazing commpany.this company deleviery is really good.this company is the best marketplace.this compnay servicr very good.fadt deleviry and 100% real product. I hope all people but the company products
Helpful Report
Posted 4 years ago
Nice shopping experience with this company. Many times I'm here for shopping. In this company, I have a very good experience. I hope they will increase their satisfaction quality soon.
Helpful Report
Posted 4 years ago
Nice shopping experience with this company. Many times I'm here for shopping. In this company, I have a very good experience. I hope they will increase their satisfaction quality soon.
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,138 reviews