LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recommend all my friends LightInTheBox.com, the world leader in selling premium quality FMCG items LightInTheBox.com provides customers around the world with quality products at wholesale prices”

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Posted 4 years ago

“It's a great company for online shopping and the customer supports is amazing.”

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Posted 4 years ago

“When I ordered airpods, it took longer than longer than usual. But they apologized for their loophole. Subsequently, my orders has been smooth and quick”

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Posted 4 years ago

“Light in the box is a great international shipping company and its best for international shipping and also easy to use.so, I recommend it all thanks”

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Posted 4 years ago

“My favorite I love it cause you can shop easily, log onto your account with no hassle of logging in again every time you go in, save products to your favorites or put reminders on them, and much more! I love it. 100% recomned.”

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Posted 4 years ago

“This is one of the best platform his customer service is awesome and friendly price is very negotiable and fastest delivery service one of the best online service thanks”

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Posted 4 years ago

“happy to contact with your company it is very familiar with us .thanks for that and we won't support you to improve you system and make same change you contact with customers. happy saw that hope to shipping again with your online company.”

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Posted 4 years ago

“I was always thinking how i can get my phone for the best price, and i'm happy that i found this company The service are great ! Also the price is good , and the delivery are fast !! I really like them and i fully recommend”

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Posted 4 years ago

“that company have been working very well. its true that not everything is perfect, but in general my experience was very good and pleased.”

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Posted 4 years ago

“I found out about this delivery company because a friend suggested it to me, it really seems excellent to me, they are very responsible”

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Posted 4 years ago

“Light in the box really made me happy whith good services and fast shopping”

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Posted 4 years ago

“My shopping experience with lightinthebox.com has been nothing but amazing! This is my first time to buy a dress from Light in the box. I received all my items as they are. Their customer service is so good and they have a wide range of amazing products.”

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Posted 4 years ago

“This is amazing online shopping store, mostly I like its fast delivery and products quality. They deliver the products on time. i'm totally satisfied with it but one thing should be improve that is prize please low asap.”

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Posted 4 years ago

“Good company worldest”

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Posted 4 years ago

“I just love there environment... I bought some things from here ... everything was really impressive but they were little late in shipping..but after all it's really best shipping online platform ever... Recommended”

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Posted 4 years ago

“Light in the box is the great company for delivery, shipping, international shipping. They have cheap rates than others. They have intime delivery with safe and secure. They also have features of return without question and refund money instant.”

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Posted 4 years ago

“Wow amazing and aswome sarvice for reyale ejy delivery tnanks..”

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Posted 4 years ago

“I'm very satisfied. Fast shipping, low prices and also I had responses to all my questions”

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Posted 4 years ago

“Hundreds Of Thousands Of Items Find in Lightinthebox, Cheapest Price, Fast Delivery. Discover The Latest In Men'S Fashion. great”

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Posted 4 years ago

“Light box is awsome i have a very good experience with the light box . I just love it.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews