LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“some of the items are on the small size and not the size stated on the label ?”

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Posted 2 years ago

“I would use or recomend to friends lightinthebox as I have had good service from them end even when I had a size problem it was sorted by the helpful staff very quickly”

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Posted 2 years ago

“Delivery was better than expected and the dress I ordered was of good quality, just a little on the small side. Comes with the company regarding the issue were good and I have a larger size coming soo !”

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Posted 2 years ago

“Enjoyed getting my parcel on time and the items I picked was mostly what I had expected in quality”

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Posted 2 years ago

“good choices”

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Posted 2 years ago

“Sizings can be difficult but overall the quality is very nice.”

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Posted 2 years ago

“Good prices, good service. Deliveries could be reviewed.”

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Posted 2 years ago

“Great product and good service.”

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Posted 2 years ago

“Great value and good service. I bought a pair of dance shoes with adjustable buckles to accomodate my bunions. The shoes arrived much sooner than I anticipated and they were of a good quality at a very reasonable price. I would use this company again. 😊”

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Posted 2 years ago

“Very happy with my recent purchases - comfortable and practical. Hopefully I'm now all set up for the summer!”

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Posted 2 years ago

“i love this site as it is cheap, affordable and friendly. find what your looking for and buy.”

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Posted 2 years ago

“it is a fantastic website for diversity of product, the delivery of items has been very good as well. no problems with that and it is a very good price for quality items that do last so it is an amzing service”

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Posted 2 years ago

“The only slight problem I have is the length of time it takes too receive the items I've ordered off of LightInTheBox, although I think some of the problem is caused by the shipping problems in the far east. If so I'm sure things will improve fairly soon,Ray.”

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Posted 2 years ago

“Здравствуйте,благодарю вашу команду за ваше внимание и ответственность в вашей работе.”

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Posted 2 years ago

“Products and promotions are different between online and the phone app. I like the advantage of seeing more details on my lap top but loose the advanage of using my postage option whick I have paid for.”

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Posted 2 years ago

“Good products”

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Posted 2 years ago

“Fast shipping and items purchased are of excellent quality.”

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Posted 2 years ago

“all products in my order as described apart from 1, a hoodie described as a jacket, which it was not”

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Posted 2 years ago

“The top was shorter than advertised. But it looks great”

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Posted 2 years ago

“Some of your website won't translate to English, but understand it to order products. Please could you improve your translations.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews