LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely rubbish. Ordered iPhone case and screen protector. Over 2 weeks still not received. Website totally inaccessible. Won’t be buying from them again. Keep away.”

Helpful Report

Posted 5 years ago

“Look at all the 5 star reviews. They were all posted 2 days ago. Like thousands of those. Those are NOT GENUINE REVIEWS. This tells enough……. STAY AWAY”

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Posted 5 years ago

“This company is rubbish claim that my order was cotton t shirts instead they sent polyester cheap rubbish my partner ordered two tops in large they sent small a total waste of money and delivery takes a lifetime to deliver please learn from my lesson and avoid better off buying from Amazon at least you get a quicker and better service”

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Posted 5 years ago

“VERY POOR WHEN IT COMES TO RETURNS AND REFUNDS. I WAS BASICALLY TOLD THAT I'D BE AS WELL KEEPING THE ITEMS THAT I WANTED TO RETURN AS IT WOULD COST AS MUCH TO SEND THEM BACK. WILL DEFINITELY NOT BUY FROM THEM AGAIN”

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Posted 5 years ago

“Never sent my right size package back to me !!!!”

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Posted 5 years ago

“Order came quite quick with 10 days. Had to play around with with after its long journey . And bought a headband to clip it on so it would stay in my hair. Got lots of compliments from it. Very pleased.”

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Posted 5 years ago

“good and i was pleased and happy”

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Posted 5 years ago

“Very professional and true to word.”

LightInTheBox 5 star review on 17th August 2021

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Posted 5 years ago

“Everything is excellent and arrived promptly. The fit of the items is good”

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Posted 5 years ago

“It offers products of a great quality at a better price. I’m pleased also that the items ship fast and don’t burn my wallet!”

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Posted 5 years ago

“I have been very pleased with all my purchases from LightInTheBox”

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Posted 5 years ago

“Lovely fitting, light comfortable material, absolutely love them”

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Posted 5 years ago

“Loved my purchase of a gold bodice, fits perfectly, really well made and so unique. Delivered in the specified time scale. Nice price too.”

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Posted 5 years ago

“Hi i like the mix of item you sale at good prices but I ordered a hoodie but I still don’t have my jogging bottoms i thay were ordered at the same time”

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Posted 5 years ago

“One of the best online shopping places I've ever shopped. Their service is top-notch. On my first order, I even got a discount! And even though pandemic going on, they delivered the product and with very much maintaining safety precautions. Highly recommended!”

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Posted 5 years ago

“I loved everything, I recommend them good prices and quality”

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Posted 5 years ago

““YOU’RE DOING GREAT” This is absolute best internet shopping webpage there conveyance time is so speedy its generally excellent and magnificent website prescribed to every one of you”

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Posted 5 years ago

“The Light in the Box It is a great site for online shopping, in addition to fast delivery, as well as special and reasonable prices with discounts.”

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Posted 5 years ago

“Highly recommended online shopping store. Excellent service they provide. LightlnTheBox clothing shop is really amazing, products are exactly same as shown on the image. They have good sizing guide for each garment. Easy to use, and great price. Really very good experience with Light in The Box!”

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Posted 5 years ago

“Yes, it is really a great site, I advise everyone to try it”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews