LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,195 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far I've been happy with there items great prices If that changes I will write another review ..”

Helpful Report

Posted 2 years ago

“A lovely dress that I have bought for a future cruise.the fit is perfect.I also bought shoes that are at least 2 sizes too small”

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Posted 2 years ago

“It's good to know all the top brands are still providing the goods.”

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Posted 2 years ago

“Great clothes. Good prices and nice patterns.”

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Posted 2 years ago

“Great service, the guys kept me fully informed of where my parcel was & when it would arrive. Flawless service.”

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Posted 2 years ago

“Very pleased with the long sleeve cycling jersey I ordered. It arrived quickly from within the UK, looks good, fits well and is comfortable. I'd be happy to buy from them again.”

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Posted 2 years ago

“The merchandise is good quality and the buying process is quick and easy,followed by delivery a few days later.Very happy*****”

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Posted 2 years ago

“Very happy with my purchase true to size and good quality”

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Posted 2 years ago

“Great products, lots of offers.”

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Posted 2 years ago

“Very nice, very good”

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Posted 2 years ago

“Ordered a dress for a wedding..was bit worried has company not in UK...well happy with my item and very good price's...would definitely recomend”

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Posted 2 years ago

“It's a very smart top which can be used to go out. It's as it appears on line.”

LightInTheBox 5 star review on 4th October 2022

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Posted 2 years ago

“Amazing products. Quick delivery”

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Posted 2 years ago

“Love the new products I bought!! Delivered really quickly and exactly as I’d imagined.”

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Posted 2 years ago

“Great item, very cool, and fits well”

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Posted 2 years ago

“Все понравилось, товар соответствует описанию, относительно не долгая доставка. Рекомендую”

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Posted 2 years ago

“Same of the LightInTheBox - delighted with the products”

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Posted 2 years ago

“Very high quality of the products what i am buying. Fast delivery.”

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Posted 2 years ago

“Everything I have ordered has come as described and quite fast delivery”

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Posted 2 years ago

“Love the cushion covers . Very good quality and look fantastic with different and new settee Delivery was quick and ordering was easy .”

LightInTheBox 5 star review on 27th September 2022

Helpful Report

Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,195 reviews